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    Vice & Hunter

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Vice & Hunter

    Employment litigation

    General litigation

    Real estate law

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    2 years ago

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    Kelly Santini, LLP

    Kelly Santini, LLP

    (2 reviews)

    I had a disappointing experience with this firm. Communication was a major issue -- I reached out…read morein July after not hearing back for months, and my emails (sent two weeks apart) went unanswered. When I finally received a response, I was told they had stopped representing me back in March, but I was never informed of this at the time. Despite this, I didn't receive an invoice until the end of July. When I asked about the delay, I was told it had originally been sent on March 7 by a different law clerk -- someone I had never interacted with -- and the message had landed in my junk mail. There was no follow-up until I reached out months later. Then it was discovered it was sent end of May, but that was only discovered after I followed up assuming I was still working with a lawyer. I was also concerned that there was confusion between our brand name and our legal entity -- they are similar, but one includes "Corp" and the other does not. This led to delays and the need for additional clarification. I felt that instead of replying to my email to address this concern, they simply decided to disengage -- but never informed me of that decision until months later, when I was in immediate need of legal support to resolve an employment and estate matter. Most troubling was that I was left to scramble to find new legal representation at a time when I believed I was still being supported by this firm. I had no indication that the relationship had ended, and I felt exposed during a period when I needed legal protection and continuity. When my file progressed and I reached out again, I was told: "Unfortunately due to current commitments, I am unable to re-engage at this time. I recommend that you promptly seek alternative legal counsel who can assist you without delay." I was also never provided with a clear quote or fee structure. After sending an initial retainer, I later received an invoice with additional charges -- which I only became aware of in late July. This lack of transparency made it difficult to plan or understand the full scope of costs involved. Finally, I was told that my March 3 email -- in which I expressed disagreement with some advice and asked to pause the matter -- was interpreted as a disengagement. However, I was never informed that the file had been closed, nor was I contacted to confirm this. I only learned of their position when I followed up months later. I would have appreciated clearer communication, more attention to detail, and timely updates about the status of our relationship. This experience left me feeling unsupported during a time when I needed clarity and guidance.

    As a Mortgage Broker, we trust Mike D'Aloisio, Partner at Kelly Santini LLP. with all of our…read moreclients, friends and family.

    Vice & Hunter - general_litigation - Updated May 2026

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