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    Veterinary Emergency Group

    4.4 (101 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

    Veterinary Emergency Group Photos

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    Reviews With Photos

    My sweet girl
    Wendy C.

    My sweet kitty Arwen had a medical emergency yesterday evening, 4/14/2026. Everyone was so kind and compassionate and showed so much love to us as we had to say goodbye to our fur baby.

    Examination
    Daniel T.

    As I settled in for the evening to brew some tea, I failed to take into consideration the possibility of my cat running across the stovetop. As I entered the kitchen and locked eyes with the cat, it was one of those moments where you know it's all going to go wrong. Sure enough, he gets spooked and stomps right onto an electric burner. After some language I won't mention here, I found the cat cowering under the bed. His back paw was severely burnt, so I placed a call to the ER vet. Now, in years past, VECC pretty much had a monopoly on 24/7 animal care, and I've unfortunately had to make trips there over the years, but this place is superior. While I'm sure VECC would have provided the same care, they are more transactional, whereas VEG is more compassionate and transparent (literally). I was able to fill out the intake information prior to my arrival, so the moment I walked in, they knew who I was and why I was there. Dr. Swire quickly took the case and put together a plan of action. While a burnt paw wasn't necessarily the highest priority of the evening, the doctor, nurse, and tech all made time to visit and keep me updated on the process. All the while, I had my cat by my side keeping him calm in a strange environment, whereas most vets take the cat away and leave you wondering. Finally, the time came and he was whisked to the operating table. Luckily for the little guy, he has limited feeling in his hind legs to a neurological condition, so the team was able to shave off the burnt fur and dress his wounds with no fuss. Overall, I'm glad this place has opened up. Of course, it's never really a place you want to find yourself, but if you have to decide between this emergency vet, or the other mentioned above, this is the one to come to.

    Scott B.

    My wife and I did not know that on Sunday 9/28 we would be saying goodbye to our loyal and beloved dog THOR. In the late afternoon THOR had a major stroke. We rushed him to the Veterinary Emergency Group on Rampart. Upon arrival, the team quickly responded by transporting THOR from our vehicle into the facility. They were prompt, supportive, attentive and most importantly, loving during a moment of absolute emotional upheaval..... It quickly became clear that due to neurological concerns that this would be THOR's final day with us. We made a very tough, but responsible and loving decision to "let him go quietly into that good night." It is important to note that I spent a large part of my career working with animals within local municipalities. In my experience, the team at Veterinary Emergency Group was among the most professional I have ever experienced. The genuine care they showed us and our THOR was top notch throughout this very tough process. From the veterinary care, to euthanasia and cremation, the entire process was flawless and made us feel special. West Coast Pet Memorial Services is where they sent THOR to be cremated. They too treated us very well and kept us informed through every step. This is indeed a very sad time for us. We are grateful that Veterinary Emergency Group was there for us. We are forever grateful and from the bottom of our hearts thank you. Well done team. Truly, well done. Scott & Gina and of course THOR

    My Luna after the visit
    Nadiia Z.

    Best emergency clinic ever. We are so grateful for your help!!! Thank you for such care, attention and your kindness. Doctor Viviana Alava is awesome. My Luna got the best care from you! God Bless You!

    Coco waiting in a private room
    Teri Lynn K.

    Had to bring my Coco to VEG due to possible hip and back injury. I chose this place again since they treated us so great the year before due to another emergency. Coco was very anxious at today's visit, but Dr Hagan and the team did amazing in trying to help her feel safe and even provided her with a yummy treat. They were very comprehensive in their examination and provided in depth explanation on her treatment. Definitely my #1 choice for animal ER visits!

    Melinda E.

    If I could give this place 10 stars I would. From the time I stepped out my car, in the parking lot I was welcomed by the medical staff. As soon as I walked in I felt like everyone knew us & they took care of my baby right away. Everyone was so knowledgeable & they walked me thru every step of treatment for my baby. I am so grateful to have found this place. Dr Katherine (or Catherine) is THAT GIRL!

    Ally N.

    We're new to being cat parents and had zero idea what to expect when our cat son, Ashton, suddenly needed emergency care. We called around to a bunch of places, but the Veterinary Emergency Group won us over before we even walked in the door, we called so many places and their phone manners were so genuine and kind that we were like, yep, this is the spot. Pricing was about the same as everywhere else, but the difference is in the vibe. Ashton wasn't just "a cat in room 3." He was the main character. They called him by name, treated him like royalty, and honestly, I think he enjoyed the attention. They try to make it as least traumatic as possible. They got us in right away, made Ashton comfortable, gave him pain meds and antibiotics, and explained the next steps super clearly. They even made us feel like we weren't completely failing as new cat parents (which was a big win). They gave us a treatment plan for his dental issues and mouth infection and provided us a list of local options to seek additional care. Bottom line: they care about the fur babies AND the anxious humans attached to them. We left feeling grateful we found a team with both compassion and a sense of humor. Highly recommend!

    Eva and me

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    10 days ago

    The best and amazing people work there. Professional, compassionate, they really care about your companion.

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    2 months ago

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    29 days ago

    The staff is incredible! Everyone is very kind, knowledgeable and helpful. I very much recommend this hospital. 10/10

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    Page 1 of 3

    Ask the Community - Veterinary Emergency Group

    Review Highlights - Veterinary Emergency Group

    There's a lot of anxiety and unknown when you find yourself in a situation needing an emergency vet late at night.

    Mentioned in 11 reviews

    Read more highlights

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (125 reviews)

    Our little Eddie gave us quite the scare last night. Thank goodness we found a 24 hour vet spot in…read moreVeterinary Emergency Group. We rushed him in when he ate some of his bone and looked like he wasn't properly breathing. He got extremely lethargic, started shaking and worried us enough to scoop him up and put him in the car at 10pm to bring him here. As soon as we walked in the staff welcomed us at the door and buzzed us in. They took his vitals right away and looked at his gums which were still pink so that was all good signs they said. His temperature was good, too. We then were asked to wait on the couch with him till the doctor could come talk with us. As we were sitting there, another poor doggie was rushed in with an emergency more important for sure so the vet was focused on him. Which was totally fine! As we were sitting there, Eddie stopped shaking and seemed like he was getting better, thank god. The vet did eventually come over to us and she was so nice. Dr. Kat. She explained that she felt like he seemed pretty normal and that sometimes that can happen and we did the right thing bringing him in and if it happens again we can bring him in again. She told us there was no charge for the visit, which was SO kind. We definitely were expecting to pay something for them checking him, but she said we were good to go. It was so kind of her. Definitely a five star experience. Every single staff member was so nice and just seeing them interact with the other doggie patients, you can tell everyone here really cares and loves what they do, helping animals. Hopefully we don't have to come back haha, but if we do need to go to an emergency vet, this one will definitely be it.

    Dr. Kat and Pumpkin's nurse Kacy were absolutely amazing. You can see that they truly have a…read morepassion for what they do. Dr. Kat was very knowledgeable and helpful. They both treated Pumpkin with compassion and kindness. *****I have never had a more pleasant veterinary experience. ***** I was extremely anxious regarding Pumpkin's emergency, but they made us both feel prioritized and comforted. I also loved the layout of the facility. Everything was very clean and neat. I was invited to participate in each of Pumpkin's procedures and tests, which greatly helped to calm both our nerves. I will absolutely recommend this practice to friends and family. Thank you so much for saving my baby's life!

    Tropicana Animal Hospital - Brujita waiting to be seen by tech!

    Tropicana Animal Hospital

    (488 reviews)

    Southeast

    I brought my German Shepherd, Chapo, into Tropicana Animal Hospital on Monday because I could tell…read moresomething was very wrong. We were placed on the waitlist and arrived at the quoted time, but were still pretty far down the list. The techs at the front desk listened to me when I explained how serious it felt, and they made the call to move us to the top. That act of compassion meant everything. Dr. Lay examined Chapo and I could tell immediately that he understood what was happening. He came back and explained that Chapo was bleeding internally most likely from a ruptured tumor and that there were no treatment options. It was the worst news imaginable, but Dr. Lay handled it with the perfect balance of empathy and clear, science-based facts. In a moment where my entire world was crashing down, he stayed calm, grounded, and honest -- and that helped me trust that I was making the right decision for my boy. Dr. Lay stayed with me while I said goodbye. He could tell how hard it was for me to let go and handled the timing with incredible sensitivity and care. I will always be grateful for his kindness, his professionalism, and his ability to guide me through the hardest decision I've ever had to make. Thank you to Dr. Lay and the entire team for treating Chapo and me with such compassion during the most devastating moment. I will continue to bring my other pets here. No questions asked.

    Doctors are top notch and they know how to handle heavy traffic…read more I have an aggressive dog and we manage to be seen without incident! I am very comfortable here.

    Craig Road Animal Hospital

    Craig Road Animal Hospital

    (599 reviews)

    Northwest

    We took our dog Bailey in to put her down. The girl who worked was us was very compassionate. We…read morewere brought into a lounge with couches. The vet was super sweet and explained everything. They brought her back to us wrapped in a blanket So we could hold her as she passed. They gave her propathal, so we knew she was in a good place. The price was 150.00 including cremation for a dog under 20 pounds. One place I called on Tropicana was 900.00. They made a hard experience, a nice one.

    Took 2 stars off right away because their front desk/ reception people don't know how to act…read more First, Someone woke me up at 6:53 am to confirm our pup's appointment (called 3x, actually.) I work late so I don't usually get up until 8 and I never get calls from businesses that early so that was a surprise. Also, when we arrived, we were ignored for over 10 minutes. A blonde girl greeted us, sure. But she spent the rest of the time shuffling papers and greeting the tall man who walked in after me. He was helped immediately by the short, surly and curly haired brunette girl who wound up helping me 5 minutes after the blonde ran away (and never came back.) The curly haired girl (not sure what she was doing at her computer), didnt start offering to help me until an African American girl came out from the back to tell me to move to the side so she could help the people who just came in. Reminder that I waited for over 10 minutes before anyone helped me at all. *big side eye* because I had an appointment & all I needed to do was check in. Took her 2 seconds to push a button and tell me I could go to the waiting area. How hard was that? Meanwhile people behind me were being helped right away. Even the tall man stood there watching and judging. Wonder if he was thinking what I was thinking, which was: how rude. The vet assistant was sweet and nice, on the other hand, and gently took my pup to the back for her test. All of my interactions with her were positive and pleasant so I'm thankful for that. I like the receptionists at my current vet. They are nice and friendly and know how to give paying clients good customer service, something the 3 women I encountered at the front desk here are lacking. (My vet doesn't do titers so I was forced to look outside.) The receptionists at this place need to do some training in customer service because I'm not sure what the deal was with them overlooking me and helping other people who came after me. Also, took 2 more stars off because we were there for a rabies titer test, which they charged me over $500 for. After the fact, I decided to call around and most vets I call charge $200-ish so I feel ripped off. Not a good feeling to have. They did the bare minimum of what we needed but we won't be back.

    West Russell Animal Hospital

    West Russell Animal Hospital

    (313 reviews)

    This hospital is full of BS. Every single time we've had to do ANYTHING with them, they've had…read morehidden agendas with extra fees and pricing on top of it. Oh, you wanna put your dog down? Aww that sucks, here's the invoice of fucking $1000. We took our senior dog that has now sadly no longer with us here a couple years ago to do his first check up (he was a rescue), and she literally told us that we'd only have a couple months with him. He ended up staying with us for another 2 years! However, he did have to stay on medication everyday for the rest of his time. Which brings me to my next point.. they take 3 days to fill your dog's heart medication that apparently if they have gaps in-between taking the pills, could be potentially dangerous for them. Teeth cleaning special for $190? Nope! Blood work is another couple hundred but that's fine, better safe than sorry. But wait, they charge you extra for other things too so total comes out about $400 extra. It also takes 9 hours apparently! Dropped our dogs off at 9am but somehow pick up time is at 6pm. LOL. Insane. I really don't understand why I keep giving this hospital another chance. Also the front desk is full of lazy and incompetent people who answer the phone like you're holding them hostage. Maybe they should pay them more since they seem to be making quite a bit of money with all the hidden fees. ;)

    I cannot say enough good things about this animal hospital! The front desk staff is absolutely…read moreAMAZING -- so kind, welcoming, and incredibly helpful from the moment we called. We had to take our dog in ASAP for a skin concern, and they were able to get us in the same day. They do accept walk-ins -- you just need to call about 30-40 minutes ahead, which made everything so much easier during a stressful moment. The vet tech and/or assistant and the doctor were both amazing, sweet, and SO helpful. We waited about 10 minutes before the vet tech came in our room, not SUPER long like other places. They took their time with us, answered all of our questions, and truly made us feel cared for. My partner and I felt so welcomed, which was a big deal for us. This will definitely be our regular vet from now on. Highly, highly recommend!

    Centennial Hills Animal Hospital - A little over a year old now

    Centennial Hills Animal Hospital

    (430 reviews)

    Centennial

    First time visit with the pup. Chose this practice on the advice of the breeder. Glad I took their…read moreadvice. Checked in early and from the very get go, the reception staff were helpful friendly and certainly loved my dog . We saw Dr. Pinney who was engaging, and professional. Service was quick, reasonable charges, they offered a military discount. Glad I came...

    There's two things you should know about this business. The first is that they don't care about you…read moreor your animal(s), and the second is that they love to profit off of suffering. You'll bring your cat or dog in for what may be something minor and they will look you dead in the face and lie to you. They won't give you an actual diagnosis, they'll tell you a procedure that will make them money. I brought in my cat for what i thought was a UTI because he was unable to pee. They told me it was possible but that it also could be something serious like bladder stones and crystals. They didn't even complete the actual urine test before they sent me home with random medications to give my cat. Conveniently the next day they called and told me that he did have crystals and I would need to pay $2,000 for him to have surgery or he would need to be put down. Keep in mind they didn't even do any sort of x-ray or ultrasound to prove that this was true and wanted me to blindly follow whatever they told me. They fed me fear and I was forced to come in the next day to have them give me an invoice of how much it would cost. I chose not to pay for surgery and went back home with him while i tried to figure out how to possibly pay for that bill as a broke college student; that same day, he finally peed. These people were going to make me pay $2k that I didn't have in order to "save" my cat from an issue he didn't even have!!!! If you love your animal please never send them here. UPDATE: After looking at so many of the negative reviews, a few things have become clear to me. These greedy people love charging $2,000 for anything that they can, love saying that anything related to the bladder are "crystals", misdiagnose, and overall abuse and mistreat animals. I've read so many stories about peoples animals dying to this place. PLEASE SUE THESE EVIL PEOPLE!!

    Spay & Neuter Center of Southern Nevada - New vaccine side at our new location.

    Spay & Neuter Center of Southern Nevada

    (428 reviews)

    Westside

    Super last minute but the Staff and service they provide was AMAZING!!!…read more Walk ins weekdays I believe till 3pm? Amazing quick easy process once you arrive but ridiculously awesome pricing!!! Highly recommend and seriously staff are very right to the point but sweet, friendly and very helpful!!! All staff super delicate with everyone's numero unos and really appreciated the amazing energy from staff!!! Literally in and out under 15-20 minutes was insane!!! Highly recommend for any and all vaccination needs plus spay or neuter needs!!

    I made an appointment here to get my dog spayed. Their schedule fills up so make sure you call at…read moreleast a month or two in advance. The workers at this clinic are super sweet to your pup. You can tell from the moment they walk in. They spay both dogs and cats Be prepped to drop your fur baby off in the AM and come back for a late PM pickup. I took my fur baby (Phoebe) here on a Sunday and the process is coming in to fill out paper work and pay upfront for the procedure, waste fees and meds. Then they do a health screen on your pup to make sure they are okay for surgery. I had an 8:35am appointment, left my pup at about 9am ish and then got a call around 1pm letting me know her procedure went fine and she was in recovery. I was set to pick her up at 4:15pm. When you come back they check you in and put you in a room with a vet assistant to go over post op procedure. The process comes with a free cone fitted to your pup. They make sure you go over the procedure for meds too and leave time to let you ask questions on your way out. This place also has great parking and a pet friendly coffee shop across the way with a dog patio.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

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