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    Veterans Ford

    2.4 (147 reviews)
    Closed 12:00 pm - 6:00 PM

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    Services - Veterans Ford

    Check engine light

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    Auto noise diagnosis

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    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

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    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Veterans Ford

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    This photo is the picture she colored and the seating area.
    Sylvia R.

    My experience at Veterans Ford was super comfortable. They have a hot chocolate machine free of charge. They have beautiful plants all inside, I did a check cause I wonder how Florida grows such beautiful plants. Also, the customer service was impeccable. We had a 7 yr old with us and one of the employees came over and gave her some special gifts to keep her entertained. It was a scented crayons 2 coloring books and a toy figurine and stickers. Boy! Was she excited and not bored and figgy any more. Thank you Veterans Ford Tampa for your comfortable seating area and for acknowledging the kids that have to sit around for whatever time it takes to manage your car. I was very grateful and so was my 7 yr old. I will come straight here for all my car needs.

    Bronco Sport

    Had a great visit. This is what buying a car should be. Bernardo express-passed me to the vehicle I selected from the website. Explained the features of the car and mentioned promotional pricing available. "The paperwork" took longer than the whole test drive and show-me-the-numbers phase. Ridiculous. Will enjoy my Heritage edition Bronco

    Duane D.

    I had a great experience with Veterans Ford, and specifically Sean Bergen, the new car sales manager. Sean worked with me for over 17 months to order in a Ford Bronco when it was the hottest vehicle around. Sean was always available and kept in touch with the details. Most importantly, he was always straight up with me about everything--even when the news wasn't good. The biggest thing I want from a car dealer is someone who is fair and honest. Thanks to Sean and Veterans Ford for a very positive dealership experience.

    Curb Rash
    Tréon T.

    I came here for service in my 2020 ford mustang and brand new aftermarket wheels and someone curbed them. Thankfully, they were able to sand them and paint them because I had the standard color & black alloy wheels. If you are a car enthusiast you know all the preexisting damage on your car and constantly look at it. If you genuinely care about the appearance of your vehicle do not take it here. If I would have never pointed this out to them I don't think they would have told me. Additionally, they make up reasons in order for you to spend more money. Zero courtesy for the consumer. They tried to get me for two new tires at $613.90. also a coolant flush $199, cabin filter $99 emissions service $202 and intake cleaner $189. My flaps were missing some clips and they didn't end up replacing all of them. My vehicle just broke 36,000 miles but my warranty ran out so they tried squeezing me for every dime. Legitimately my two front tires were getting close to replacement but no where near the tread bar. If I live in a colder climate then yes but living in Florida I can take it a little bit longer. I will not be taking my vehicle here ever again even if it was free.

    I contacted them about a Ford Maverick XL back in Feb 2023, they finally got a new one in and messaged me to come check it out. I looked on they website and saw it was marked up by $10k, (almost 50%). When I asked them about it, they said it was 'negotiable'. HARD PASS, very shady business practice.

    Jimmy D.

    I bought a nice car from Veterans last year but the service they offer is terrible. I went to have a tire replaced because I purchased road hazard and the best warranty package they had. When I took my car in,, I told the service advisor, I had plugged the tire in the side wall and it needed to be replaced. I ubered home because they said it woukd take 5 hours. Had a family member drop me off to get my car several hours later and It was returned to me with a patch in the side wall and the existing plug I had put in it. So, had to argue with svc department before they admitted my tire should've been replaced. When I got my car back with the new didn't even have a valve stem cover. My cars a 2020 Explorer limited. It was there for 2 days for the tire and It has 2 recalls, one for safety. Noone even mentioned it. I wasted a ton of money buying the warranty and lost an entire day of work. Veterans ford service department is not worth your time and effort. The service departments disregard for its customers safety is inacceptable and the tremendous effort the GM and Sales Manager put into resolving my issue was met by a group of service people that simply do nor care. :-( They had me go to uhaul for a hitch scheduled by ford and then said I had to go after uhaul for damage caused to my car but the paperwork was under their name. There has been no attempt to compensate me properly.

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    2 years ago

    Everything as expected. It is just a given that a dealership works to upsell. (They did!) But service was completed on time as promised!

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    1 year ago

    Great service with hairo at veterans ford, took care of our oil change and recall in a timely manner

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    4 years ago

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    Page 1 of 4

    Ask the Community - Veterans Ford

    Review Highlights - Veterans Ford

    The guy who helped me Michael Cash was an Awesome sales rep.

    Mentioned in 2 reviews

    Read more highlights

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    I went to look and test drive a vehicle they had. It Looked and felt solid so I inquired about…read morefinancing after expressing interest in the vehicle. They start asking for bank statements and pay stubs right from the start which is odd because every other dealership was able to provide me all loan term details upfront. They said they would email me requesting these details. She did not. I called the next day requesting the info. "We will get back to you." They never did. I followed up with Alejandra a day later via FB Marketplace to see if they would eventually follow up. She is extremely terse and downright rude. She requested the documents which are all PDF printouts from online banking via email. She responded on email verbatim: "These are NOT bank statements boy." which is downright disrespectful to a potential customer. After never following up again I called a third time in three days. No one answered. I messaged her and she accused me of being a scammer. Very Christian of her considering all the religious inscription on her business card. Her husband, Cirilo, was a consummate gentleman! I'd buy a vehicle off him any day of the week. She, however, is a cautionary tale to never send your bank docs to these dealerships before receiving loan terms. Her customer service leaves a lot to be desired! You've been warned!

    Unprofessional is one way to describe this operation…read more Should have known better when there was no finance person and Alejandra, the owner and proprietor was trying to do it all herself. However she didn't know what half the forms were and just said e-sign here. Overall it was a horrific experience.

    Veterans Ford - car_dealers - Updated May 2026

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