Wonderful care for our pup. Dr. Berg and all the staff were kind and super helpful. They were…read morepatient with our anxious dog, explained all the options and delivered high quality care. Super grateful for their veterinary clinic.

My 10 year old dog went down (for the first time) at 6:30 PM. We made it to the office by about…read more7:40 PM. The office is at a site that used to be 24 hr emergency service, but they stated that the 24 hr policy was under a different ownership. The stated (a number of times) that they closed at 8 PM. They said that the dog was seriously ill and may not last the night (he didn't) and they would put him down if we wished or (if he survived) we could bring him back in the morning for tests/treatment. Though they were all polite, they gave the impression to us that their highest priority was closing, not our dog. He may be an excellent vet (during more normal working hours), but I'm afraid I will not ever be returning there.

I just want to express my gratitude to the amazing staff at Evergreen Animal Clinic. From the…read moremoment we arrived, Tina and another front desk staff member were incredibly attentive and kind. They even remembered that my dog is reactive and already knew the steps needed to help make our visit as smooth and stress-free as possible. That level of care and attention truly meant so much to us. Dr. Allison Magee was also wonderful. She was very attentive, informative, and compassionate while helping us through a very stressful situation with our dog. My husband and I really appreciated the time she took to explain everything and make us feel supported. Huge shout out to the entire team at Evergreen Animal Clinic -- you were all amazing and truly great at what you do. Thank you for making such a difficult situation feel a little easier.

I find this establishment to be unprofessional. Recently I…read moretook my dog in to deal with skin and ear infections, Spent more time dealing with assistant then vet. One of the medicines that was prescribed almost sent my dog into respiratory failure, then when i took my dog back for scheduled check up the less then competent staff had fail to note my appointment time even though i was issued an appointment card, they scheduled others and failed to inform me of their mistake with out so much as an apology. Then told me i would have to reschedule to their convenience. I will never recommend this veternary service to anyone ..EVER..

My poor Linkin got knocked down with double ear infections w blood and puss coming from one ear…read more Linkin had been itching since the start of the warm weather. The three most common culprits are fleas, food or environmental allergies. I had knocked out the food and flea as reasons for his unhappiness by ensuring he's on a limited diet and giving him a flea product. He'd been sneezing w red watery eyes so seasonal allergies made most sense. Went to my regular vet on Thursday to get some relief and I'll just say that I was told something that I'd never heard of before and left it at that. Friday night, 11pm, like clockwork My guy is crying with his head cocked and his normally rigid ears floppy w blood and puss. We made our way to Central Coast Pet Hospital and Emergency. Thankfully there were no hurting animals this night as Linkin was given a room almost immediately. The nurse was only able to examine Linkin from a distance as he at all times will make sure there is a buffer of protection around Me and the world at all times. The nurse gave an estimate for care before the vet started. We muzzle and tranquilize to start the exam. Now this is what I loved about this experience. The vet talked to me w an easy tone, like we were two friends talking about our dogs. I shared my concerns and she validated what I was observing and complimented my care of Linkin. She treated the infection, skin irritation and his liquid filled ears in quick order. The nurse with bill in hand walked in with a detailed explanation along with amazing after care instructions. I was ok with the cost because it came in a little less than the estimation and quite honestly other than the emergency charge, my vet would have charged the same. I'm looking into pet insurance this week! All in all-we came home better than how we left but more importantly we were treated w kindness and understanding which is much appreciated. Overall Grade: A+

I visited Central Coast Pet Hospital and Emergency on June 29, 2025, due to concerns about possible…read moreurinary retention in my cat. A very brief ultrasound was performed, which the staff said might show stones in the kidneys, but no further diagnostics were conducted to confirm an actual blockage. Despite the lack of a thorough evaluation, they immediately proposed a single, costly course of action--catheterization and hospitalization--quoted between $3,000 and $5,800. No less invasive options were discussed, and I was quickly handed financing brochures. The recommendation felt more like a guess than a medically grounded plan, and the overall approach came across as transactional rather than genuinely concerned with my pet's wellbeing. When I hesitated to consent, I was told, "If your cat doesn't have this procedure done, he will die," in a tone that felt more pressuring than informative. The entire interaction felt off--rushed, transactional, and lacking in genuine concern. I ultimately chose to leave and seek another opinion. After declining treatment, I was not allowed to see my cat until I paid my balance--only then was he returned to me. I sought a second opinion from another veterinarian within the next two hours. That vet conducted a thorough exam, confirmed there were no signs of blockage, and advised giving it more time. My cat was playful, eating normally, and showed no signs of distress--completely inconsistent with the diagnosis made by Lizzie Adam, the "veterinarian" at Central Coast Pet Hospital and Emergency. He urinated at home the following day without issue, confirming that the invasive ($3,000-$5,800) intervention was unnecessary. Worse, the medical summary from Central Coast included a claim that I declined treatments (pain meds and bladder expression) that were never offered to me. This kind of inaccurate documentation raises serious ethical concerns. I would not recommend Central Coast Pet Hospital and Emergency. In my experience, their priority did not seem to be the wellbeing of the animal, but rather the financial upsell. I encourage others to read the other negative reviews--many of which echo similar concerns. Veterinary care should be collaborative, honest, and compassionate. Sadly, that was not what I encountered here. Thank you for telling me my cat was "going to die!" He's alive and well--no thanks to your group.

Very well organized office, competent staff, felt comfortable with the vet. Straightforward around…read morecharges, no upselling of other services.

Dr. Conn and Nila are caring and extremely knowledgeable professionals. I moved to the area and was…read morelooking for long term care for my cat and my breaded dragon. I'm beyond thankful I was recommended by a local to this office. My kitty needs specialized care and Dr. Conn provided grounded care in a way that supports my sensitive kitty. I felt very comfortable with the level of care they provided during my visit. I also appreciate how clean the office is and the front staff who supported me in getting an appointment and who checked me out were great. I highly recommend this office to anyone looking for kitty and beardie care. Thank you!!

Dr. Julie again helped me on one of the worst days of my life…read more She is the most empathetic and supportive healthcare provider (human or animal) that I have known in my 70+ years. She brought my boy home yesterday in the most beautiful personalized cedar box. She sat and comforted me for as long as I needed. Do to my age and health, I knew Rufus would be my last kitty so even though I probably won't see her again, Dr. Julie will always be a part of our lives and will never be forgotten.

Dr. Julie Bosserman is an amazing veterinarian. We sought her help with our elder dog who was…read morecrying in discomfort and pain. Over a period of three weeks we consulted with Julie and at her recommendation a local Vet Hospital. Two vets at hospital, one renowned, could see nothing requiring surgery and chalked it up to old age, arthritis, and overly anxious owners. The behaviors continued and we asked Julie to take another look and showed her video of the behaviors. She came to our house again and spent almost two hours examining, watching, taking blood samples, and discussing. Finally, checked "one last thing." An inflamed vulva. Ointments and antibiotics were prescribed and our Kylie became the dog we knew once again within a short period of time. Thank you Dr. Bosserman for your persistence and love of animals!!! You are a Godsend!!

We are so grateful for the compassion, kind loving care. We moved to slo and needed to find a new…read morevet. They are very thorough. Dr Staniec was knowledgeable and explained everything. Unfortunately our pup was diagnosed with Cancer on our first visit with them. All the staff are amazing.

I love that they're mobile! It makes visits much easier, and they come very well prepared. Dr…read more Gutman is so patient and knowledgeable. He doesn't rush the appointment at all. He brings a calm energy and works well under pressure. Really can't say enough good things about his "bedside manner". I recommend the whole practice to anyone. The ladies at the front desk are really nice, too (Cynthia & Renee).

Edit. They no longer allow anyone unless they are for sure adopting. That's unfortunate. They said…read moreit's to not stress the animals but since when has love stressed an animal, unless someone is not reading the animals body language. I never go to a shelter for a certain animal, I go to see if there is a special connection and then adopt if I feel that. Love this shelter. It's not only the cleanest I have been to but has the most welcoming staff. I have been to many shelters and almost all have had unwelcoming staff who make you feel like you're inconveniencing them for being there. I have had so many negative experiences with other shelters it made me not want to adopt again. This shelter makes you feel welcome and they also are ready to give you all the information you need on the shelter animals. Not only that but they are happy for you to just love on the babies. It's so important that they feel love while waiting for their forever homes. My visit here left me feeling happier that there is a shelter out there that takes such good care of their animals and potential adopters .

My darn cat took off hunting overnight and wasn't here in the morning for his ride to Santa Maria…read more He came looking for breakfast in the morning thankfully and they were able to still take him 1 hour late!! They are sweet and I really appreciate all they do for us animal lovers! Donate if you can!

My parents were thrilled to find Dr. Massey when our aging 15+ lab mix was near his end. She came…read moreto the house to euthanize him, so he didn't get stressed going to the vet, and was able to be in the comfort of his home and family. My parents raved about her, and of course, decided our other dog had found his new veterinarian. Shortly thereafter, I found a mass on our dog that concerned me [I have a dog with multiple types of cancer, and work at a veterinary specialty hospital in San Francisco]. My parents took our dog in, and Dr. Massey found another lump, which unfortunately was cancerous. He had the mass surgically removed, and he recovered wonderfully. 4 months later I found a new mass on him when I was home for a visit, which I knew had a good chance of being a new cancerous mass. Over the next 2 days our dog started acting odd, and one morning I found him shivering to the point of teeth chattering with pale gums [note to pet owners: know the color of your dogs gums, they are generally a bubble-gum pink color, if your dog seems lethargic, sick or has a hard time breathing and their gums start to look pale and progress to white- take them to the vet asap!]. I called Dr. Massey's office and they agreed to squeeze us in, so we rushed over. Turns out it may have just been a panic attack [after all, he is a hyper labrador] While we were there Dr. Massey found another lump I had missed and aspirated both [sticking a needle into the mass to pull out a sample of the cell tissue- the dr and/or a lab will look at the cells to check for cancer] - bad news, more cancer! So once again, we had his two masses removed. I should add that working at a Specialty/Critical Care Veterinary Hospital in San Francisco, I have high standards - I work with some of the best Veterinarians in California, and I've been doing this for 4 years, so I'm not easy to please [especially when it comes to my dogs], but I've only got great things to say about Dr. Massey! If you're looking for a new vet- look no further.