Blake came to our house, helped us pick out our blinds, gave us a reasonable estimate and our…read moreblinds were installed quickly and expertly. Blake was great to work with and we would highly recommend him!

Blake was great to work with. He came to our house and gave us great advice and was patient while…read morewe made our decision. He installed them a couple days ago and we love the way it all came out. I highly recommend Blake and his team.

Our first experience with The Shade Store was in the fall of 2020 (Philadelphia location)…read more At the time, we ordered automated solar shades and were extremely pleased with the quality of the shades and level of customer service from The Shade Store. When it was time to order 13 new shades for the rest of the house, we knew we would go back to The Shade Store. Sure enough, another great experience with Randy, Michele and Rich who went above and beyond to make sure the shades reflected our aesthetics and needs. We are extremely pleased with our experience and highly recommend them.

Customer service is very poor. Seven days and still waiting for a response to my inquiry after…read moreleaving multiple messages via email and phone regarding the status and timing of my order. Cathy told me she would keep me updated but I guess once they have your money you are no longer a priority. Cancelling my order and going somewhere else. Contacted Karissa as requested and never heard back. Was told my order was cancelled and I would receive a refund but they continued with making the order, shipping it and now won't respond back. This has been going on for over 3 weeks. Very poor customer relations. I would advise staying far far away from this company which by the way is not BBB accredited. Lack of follow up and misleading the customer is not good business practice.

In early March, I stopped by the store to request someone come measure a new window for me. While…read morethe window itself was not yet installed, the frame was in place and marked for the depth of the window. Bob suggested I wait for the window before placing the order. While this was going to make my timeframes tight, he assured me the turnaround time once ordered would be fast. I had an appointment for 12:30 last Thursday. At 12:20, I see a sample book at the front door. I call the store and am told by the woman who answered that she sees my appointment on the schedule for 12:30. She tells me to call back and she won't answer and the call will go directly to Bob. By the time Bob and I talk, it's after 1:00 and he tells me he suddenly found out he doesn't have life insurance so he had to go directly home (how does this even happen--isn't a quick phone all it would take to address this?) and that we'd have to reschedule. On my doorbell camera, I see he was here at 11:00 to leave the sample book. Not sure why the 11:00 drop off was acceptable, but ringing the doorbell to come in and measure wasn't. He could not reschedule then from his home and I had to give up and start with another company, wasting weeks of time and making me miss my deadline. The second star is because he left the sample book, which came in handy for me to know exactly what I wanted to order when the new company came to measure.

I ordered a luminette drape for my sliding glass door. Bob came and measured. Both Bob and his team…read moredid a fabulous job. The luminettes are gorgeous. Everyone was very professional.

Stay away. Ridiculously overpriced. Owner spent most of our appointment time talking about himself…read moreand personal life - very unprofessional and distasteful.

Back in 2015 I was calling around to blinds companies and found Blinds 4 U in a ValuePak mailing…read more(pretty sure that was my source!). I had Blinds 4 U come out and price the cost of replacing several blinds, including a very large one for our sliding glass doors at our back patio. Howard V.'s quote came in decidedly lower that that of a larger, better known/advertised shop. (And he showed up right-on-time, if not a bit early, to-boot!) I hired Howard and his people did a great job of installing all my new blinds. This past week I went to open the largest blinds at my sliding glass doors when the continuous line broke. Luckily, I had kept Howard's phone number and the paperwork about our 2015 installation in a file in my office. I called him hoping he and Blinds 4 U were still in business, given how many companies closed during Covid! Happily, he took my call and has ordered the replacement line. I look forward to his coming out to fix my blinds when the part comes in, and, getting a quote to replace a set of 20+ year-old vertical blinds in my master bathroom! I'll update this review once Howard has been here. :)

We wanted motorized shades in our new home. We had another company come first and price was over…read more$13,000. I hadn't priced blinds before but thought I would try blinds to go. Different brand but less than $4,000 for same blinds. Easy to make an appointment for them to come out. They measured and installed within a month. Great product and service. It's been a year and we are so satisfied!

Highly recommend looking elsewhere for your window treatment needs. We stopped by to look at…read moreoptions and get a quote. I won't get into some other details that were bothersome to us but you can easily find the same quality products online for 1/4 of the cost. Blinds to ago says they will price match but trust me, it's not worth the hassle. In love with my Roman shades that we ordered elsewhere for 3,200$ less with the same warranty and in my opinion the same if not better quality.

I had Shady Lady install custom wood blinds in my condo earlier this year. She was very personable…read moreand scheduled an appointment to come by and measure the windows in a very quick time frame. A few of the windows were tricky since I am in an old building, so not everything is uniform. Shady Lady dealt with it no problem! The wood blinds look fantastic and really class up my bachelor pad! I had Shady Lady come back over the summer to install a shade on my balcony door to reduce the amount of light in my bedroom. The shade works great and looks very stylish. I would definitely work with the Shady Lady again.

From the owner: Shady Lady is located in Bryn Mawr and has been serving the Main Line area since 1984. We are a…read morecomplete custom window treatment and interior accent design service. We offer creative and unique applications for the many different types of windows in today's homes. Functioning as both a retail outlet and a designer resource, we offer uncompromising quality and meticulous workmanship. Working closely with clients ensures that the finished design reflects both our skill as well as your individual taste. If you know what you want, but don't know how to get it, Shady Lady Inc. is the place for you. We are not designers who try to tell you what you want or should have. Rather we are a "designer resource" who can supply and guide you, the consumer, with custom made home furnishings. Our experience will allow you to avoid costly mistakes. Call today for a personalized consultation.