Embarrassingly, I was a few years behind on my taxes. I'm a small business owner and don't receive a traditional W2. Keeping up with my expenses and income was difficult because I never separated my business from personal finances. I reached out and booked a free consultation from the website. I was able to schedule for the next day. The young lady that called me was patient, informative and very knowledgeable. She told me exactly what I needed to do to get started and gave an estimate for the service cost. I gathered my documents and called again 2 weeks later. I was able to upload my information and send to them. I received another call to review the returns and confirm all of the information. I signed electronically and my returns were submitted. They told me about many deductions I didn't know I could get. I was very surprised to end up getting a refund!! I've since referred several contractors that I work with. Very impressed with the professionalism, knowledgeable and patience shown during my transaction. Thank you Vertex staff! You've earned a lifelong customer. read more

My experience with Vertex, specifically Starla, has been exceptional. I have worked with other preparers in the past but non of them can compare to what Starla did for me. When I started working with her, I was behind a few years and I was procrastinating to file because I just knew I would owe quite a large sum. I hugely regret my hesitation to reach out to her sooner. Once she started processing my returns, I was blown away by how easy the process became and I was delighted to find out that I actually didn't owe at all. In fact, they owed me!! TurboTax had me overpaying by thousands!! Starla and her team are also very responsive and professional. It's really a high quality experience and I can't recommend them enough. read more

After hearing great things about the owner of this business I decided to give her a try doing my 2018 taxes. Lets just say I have been a client ever sense. They take great care in preparing your taxes without even having to meet face to face. They will do your taxes with care and will consult you along the ay if needed. I highly recommend this business for anyone who needs their taxes done. read more

I was referred by a family member. I was late and still taking care of from a distance, as if I was right next door. The customer service, education on taxes, and professionalism has been amazing. I plan to make her my accountant. A millionaire in the making. Thanks Fayson Family #NewYear #NewIncrease #NewTravels #NewTaxes #WillBeEarlyThisYear read more

I was looking for someone well experienced and trust worthy to file my taxes. I'm so pleased to have found Starla with Vertex. Starla was professional, courteous and responsive. Even though I was located out of state Starla made me feel right at home, responses were rapid and never hesitated to answer any of my questions. Thank you read more

My experience with Vertex Business Solutions and Starla has been nothing short of Top Tier. There is nothing better than being able to have complete and total trust in your tax professional. I've referred my family and friends and will continue to support. Vertex is extremely knowledgeable and their reputation speaks for itself. read more

I decided to use Vertex to file my taxes and I do not regret it. Starla was efficient, informative, personable ,helpful and timely. I was initially going through turbo tax and realized I wasn't getting the credits I was owed she made sure that happened and I'm grateful for her services. I will be going back to her next year!! read more

Starla is the best tax preparer! she been filing my tax's for almost 10 years never been to nobody else she is very reliable very professional and gone get the job done the right way. Starla value her clients & the quality of her services is a 1000/10 i highly recommend! she will explain the process its easy and hassle free . read more

Starla Has Been my Tax Preparer for 4 yrs. and I really appreciate her being such an upfront, Thorough Tax Pro That doesn't mind answering however many questions I may have had and Making sure I had everything I needed to get the Max Refund, She Is The GOAT of Taxes and Returns And I highly recommend her to everyone!!! read more

Amazing! I've been with Starla, I'm pretty sure it's been over 10 years by now and it's been the absolute best! She has been there to answer any questions I've had. I'm also certain that I might have had the same question before and she was always patient and graceful! Will be with her for the long haul!! read more

Thank you for the excellent service you provided this tax calendar year 2024. i am very grateful for your prompt and professionalism you provide this year and all the years I have been your client. This year was nothing short of the previous years truly awesome work,,,,Thank you Thank you Thank you, read more

Starla is amazing and she's the best at what she does. She's been preparing my taxes for years because she's trustworthy, patient, and she knows her stuff. She stay updated on new tax laws and keep her clients informed. I highly recommend this company and I trust Starla's expertise!! read more

The best ! Communication is awesome , she helps And understands if you have any concerns about anything or even if she does she will call you immediately, I've been with her for the last few years in I can honestly say this is the best tax lady ever in I stay in Saginaw Michigan read more

Vertex made filing taxes so easy. Everything was top of the standard, nothing is ever too much for them. Vertex went above and beyond for not only myself but for my children as well. I will always look forward to filing taxes & I would recommend to anyone! Tammiesha read more

Thank you for being a wonderful person with this busy that you have created for the community nationwide. You do such an amazing job. Keep up the good work. May God continue to bless you with the journey that you have going God bless your team see you next year read more

Working with Starla was the best decision! She's organized, responsive, and very knowledgeable about tax laws. She made sure everything was done correctly and on time. I felt confident and at peace knowing she was handling my taxes. I highly recommend her services! read more

I have been having Starla do my taxes the past two years and we'll continue on with her company they're very professional there to answer all questions customer service is 100 percent . I well say the overall is 100 percent I highly recommend her business read more

I've been going thru Vertex Solutions over 6 years the best I've been before. So nice and professional they really care about their clients. I refer all my friends and family and they feel the exact same way as I , I wouldnt choose anyone else. Sonya B read more

Vertex Business Solutions provides high quality customer service and did my tax preparation in a timely manner. Starla and her staff worked to get my taxes completed on short notice without complaints and no audits from the IRS. Merry Christmas to me! read more