Sam Clark is an amazing designer and builder - which is a critical skill set that few have. Sam…read moreenvisioned and then built our entire kitchen. He has an impeccable ability to understand your needs, understand the project constraints, and then provide options. Then he can actually build out the project and get all the best tradespeople there. If your serious about doing a life long project well, call Sam.

Sam Clark designed and built our kitchen. He is our gold standard of what we look for in someone…read morewho works on our house. Sam is smart, friendly, incredibly knowledgeable, is never trying to "sell" you, and is really interested in helping you get the best plan and the best prices. He wants your place to work well, and to be a source of enjoyment and satisfaction to the eyes, as well. His rates were well under those of other people with much less skill & experience, and in fact we have since called on him for consults about new projects and future work. There are so many good things to say about working with Sam. He really listens to what your budget is, and suggests lots of options about doing things within your budget. We really like his taste and style - he emphasizes beautiful materials, and lets the natural materials shine through. To me, his taste is for solid, simple, elegant, non-fussy, non-faddish designs, where the lines and the materials are what pleases. He listens to what your needs are, looks at your space, discusses various options, and will give you iterations of plans - the opposite of a cookie-cutter approach. He is a flexible thinker, and likes to know how YOU are going to use your space. He will tell you when he disagrees with choices you're considering, make a straightforward case for why he thinks it would not enhance your space, but he lets you choose in the end. He was interested and knowledgeable about making environmentally healthy choices, and using local suppliers, but is flexible and not dogmatic. He always explains his ideas. He knows people, places, materials, shops, suppliers, contacts in all the related fields of house building and renovations. We asked for and got suggestions from him for stone counters (VT Stone Arts), radiators (Myson), local clapboards (Ward Mill in ME), electrical code information about a vent that someone else was installing, insulation, lead paint removers, flooring, etc, etc, etc. He's an incredible resource and consultant. There's a really good character vibe about Sam. He was gracious to all of our other subcontractors. He has great relations with his past customers - he put us in contact with a previous customer so we could go and see their kitchen, and later sent a prospective customer to look at ours. He is extremely responsive by phone and email. He sends plans by mail, as well. Sam has great personal integrity - he is a straight-shooter, genuine; the money aspects are always clear, and he does what he says he'll do when he promised it. He gives honest answers to your questions - doesn't try to talk you into things, and doesn't have a show-off-y attitude. It was a pleasure for us from start to finish working with Sam Clark. We recommend him wholeheartedly.

I had NBS do some work for me a few years ago and they were perfectly fine. Back in the Spring I…read morehad another estimate done. I was told I would hear from them in a few days. 3 weeks later, still hadn't heard anything so I called, was put into the salesmans voice mail, left a message and never heard anything. If they didn't want the business at least have the courtesy to tell me so. This left a bad taste in my mouth and makes me wonder how reliable they are now.

Contacted Northern Basement System after downstairs flooded. I got a "We'll get back to you. It's…read morebeen two months and crickets!!! I can't recommend it.

1st time dealing with a locksmith and I have nothing but the best to say about GW Locksmith! Ross…read morewas absolutely professional, quick and the kindest. My experience was a 10/10. Highly recommend!

Ross was AMAZING! He was professional, prompt, and was able to get my keys locked in the car out in…read moreunder 5 minutes.

I'm updating my review because I received an email from Keegan, the sales and operations manager…read more He investigated why the initial estimate was delayed after seeing my negative review. Keegan seemed sincere in his effort to follow up, even though it was months later. Mistakes happen at any company, but how a company resolves issues afterward is important. Keegan emailed me with the long-delayed estimate as promised. While it was late, I appreciate that he completed his obligation to contact the customer. It's easier to ignore mistakes than take responsibility, apologize, and learn from them. I'm open to getting future project pricing from Vermont Frames and potentially working with them in the future. I will update how that goes. I'm changing my review to 3 stars due to Keegan's willingness to figure out what went wrong and then follow up. He deserves 5 stars for that follow through.

I had a post and beam house designed in winter of 2021, the frame built and installed in fall 2022,…read moreand the house was completed fall 2023. I have been living in the house for a month. My overall experience with Vermont Frames is very positive, with a few caveats worth mentioning. If I was to construct a home all over again (please, no), I would do business again with Vermont Frames. I hope, and have confidence, that their work will last my lifetime. The design process is lengthy, but thorough. I worked specifically with Rye, who answered a litany of questions about effectively everything I could think to ask. Rye was extremely patient, and always gave us a wealth of well sourced information that would address all of my questions. He was transparent in describing all of the phases, both for billing and construction, and costs that the project would entail. Vermont Frames had done work with my GC before, which simplified the experience a bit. We first started with a house design, which we made alterations. The design firm that Vermont Frames worked with was competent, and their structural engineers were quick to vet and validate requested revisions. After purchasing the plans, and putting in the necessary deposits, we were given a timeline for milling, and installation. Deposit payment is necessary prior to being put on the schedule. Of course, the construction was ordered during the height of Covid supply chain issues, and labor shortages in the state. Furthermore, construction on the project was delayed due to one of the worst mud seasons the state had seen in decades. Ultimately, our frame was installed one to two months later than expected, but largely due to unforeseen circumstances that plagued more than just Vermont Frames. Vermont Frames was open about the timeline whenever I inquired, despite it being an unfortunate situation. I don't attribute those hiccups to Vermont Frames. Actual installation was wonderful. Once the date was confirmed, their installation team was on time, and actually installed everything in less time than was estimated. Vermont Frames is very clear about the schedule of work, and prerequisites that must be completed prior to your scheduled installation date. Things I wish I knew: - Their design partners are just okay. They're good plans for overall guidance of the project, and the the homes themselves are beautiful, but many details in the plans are just not realistic. These details fall outside the timber frame construction, however (my plans, for example, contained non-standard sized appliances for the kitchen, and made it nearly impossible to have a sink centered under the window - shame on me for not vetting the plans more thoroughly!). Plans cost a few thousand dollars, and revisions a few hundred in billed labor, as billed by the design firm. - I wish I knew more details about the craft of timber frame construction beforehand. Mortise and tenon joinery, the process of timbers checking over time, actual impact of SIP r-values to the overall insulation of a house, etc. Ask all the questions. They arrange to make completed projects viewable for customers, or at least did for me. Ask if this is possible, and see the work in person. I probably would have foregone some of the bells and whistles, and gone for others, if I saw them in a completed structure beforehand. - The SIP work being done in tandem with the frame further simplifies things, but the cost of this work is significant, perhaps even more so than the timber framing itself.

Would not recommend! Hired Don to do a job and he never showed up. When I followed up with him I…read morewas insulted and called names. He will respond negatively and get honest reviews removed rather than take feedback!

Don really came through for me. I was having a hard time finding anyone available to do the foam…read moreinsulation on the skirting of my tiny home. All of Don's employees were also already backed up, so he stepped up and did the job himself! In addition to his awesome service, his fee was less than any other quote I received. I very highly recommend 802 Foam guy. Thanks Don you rock!

Very professional, only took 4 days to do a pretty large job! The work looks great, very thorough…read more I found the communication with the company to be responsive and easy. I would absolutely hire these guys again!

We were very satisfied with their work. They were on time, systematic, polite and easy to work…read morewith. Communication was good, they returned phone calls within a day, usually within a couple of hours. They worked pretty quickly (There are drywall contractors who are typically waiting on Bugbee to finish, so they can start the drywall phase of things). The result looked great. The cleanup was thorough. We would use them again.

Tom is great! - stopped by and gave us a quote the day after we called. We needed some expertise on…read moreremoval and repair of our two chimneys, its a difficult roof and a nightmare for staging. He ran through all the options and costs on the spot. Really gave us some good direction and a good quote as well. Genuine guy, highly recommend!

KP and his crew just finished repairing and installing a stainless steel liner in my chimney this…read moreafternoon. The previous chimney was cinderblock with a skim coat surface which retained moisture, resulting in deterioration of the cinderblocks. They were courteous, professional, cleaned up nicely and took precautions not to damage my standing seam roof. I am very pleased with the work they did and the appearance of the final project - even spray painting the stove pipe inside our home. Kudos for a job well done, Stewart

I had contracted these guys to do an asphalt shingle roof on my house, the day they came they…read morestarted early 7:30. They stripped the shingles, replaced a vent, laid the underlayment, new edging laid the shingles and cleaned up after so you never knew they were there. All of this and they left by 2:00pm! They did an awesome job on the roof, they are good! I would definitely recommend them.