Granddaughter's phone stopped working. I have been a T-Mobile customer from years. #1 reason is…read morecustomer service. Went to this store & they were busy, but three people working. They got to us very quickly. Paul was outstanding, listening to her issues, quickly diagnosing the problem, helping us to get a replacement. He used my phone & the 360 degree protect app to get her a replacement. Something I could have done, but definitely not as fast as he did. I highly recommend this team of professionals & this store.

came in to get a new phone. task accomplished. asked for nothing else added to account. task not…read moreaccomplished. they threw on a protection plan with zero notice or authorization. had it removed a week later. still billed for it. do better t-mobile.

The best phone and accessories ! Valerie is is amazing! She helped me replace the band and cover…read morefor my I Watch and didn't treat me like a dummy lol I watched UTube videos and couldn't figure it out, They have a great selection of covers and bands for your watch, and while I was there she also cleaned and changed my protective film for my phone. Also if you don't see what you want she can order it for you .The prices are really reasonable, I will be a forever customer! Just a pleasant experience. And they are inside Walmart so you can do your shopping while you are there,

From the owner: The FIX, located inside Walmart in Bernalillo, NM, offers expert repair services for various tech…read moreissues, including cracked screens, dead batteries, water damage, and more. Our skilled technicians use advanced tools to provide quick and effective repairs, often completing them on the same day. In addition to repairs, The FIX sells stylish phone cases, durable screen protectors, reliable chargers, and the latest tech gadgets. We prioritize transparency with upfront estimates and competitive pricing. The FIX also offers affordable phone insurance options through AKKO for added peace of mind. We aim to be a trusted partner in navigating tech challenges, ensuring customer satisfaction and helping you stay connected. Visit The FIX for all your tech repair needs in Bernalillo!

Sent request on phone issue after an update. (Would no longer go into airplane mode) Received a…read morequick reply with the exact solution. Free! Awesome! Will definitely remember your company name and recommend you to others. Thank you!

Super fast replies when I reached out and he did a great job on my phone! I had multiple cracks in…read morethe screen and he fixed it within the hour!

Needed my fans replaced in my laptop - The gentleman gave me a proper price and now my laptop is…read moreback in working order . Appreciate it !

I was able to schedule next day service with Rafal for a motherboard and cpu installation, with…read moresame-day pickup a few hours after drop-off. Rafal is very knowlegeable about all computer hardware and software issues. He provides honest and accurate problem assessments and fast service at a great low price. If anyone needs to bring their computer into the shop, this is the place in Albuquerque to take it to. He will also recycle old computer equipment. A five star rating is too low for him. He is a perfect 10.

Atakan's the man. Super friendly and very patient, and he spent a lot of time with me because I'm…read morean old geezer. After finally determining my old phone was unusable, I bought a new phone at a very reasonable price, and Atacan set everything up for me.

I dropped of my done in mid January for repair. I was charged $65 when they say on their website…read morefree evaluation and we can go from there. After 3 weeks the tech (owner ) is out of the country and would not be back until the 1st of February and I wanted to get a refund and the woman who was in charge told me she could not do anything. I have been in contact every week and the tech (the owner is still not in). I DON'T KNOW HOW THEY ARE STILL IN BUSINESS. I have been waiting since January 23rd and he still is not in. SO FRUSTRATED. They did refund me my money. Still no tech as of 2/8/26. WOW. if I could give them a minus star I would. The woman in charge didn't have a clue what was going on. Go somewhere else, they won't help you. The owner now posts a reply to my review with more excuses as why his service is very poor. He can blow smoke as much as he wants but the fact still remains, his customer service is negative one star. I don't know why he has been in business to this day.