Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

Xfinity phone service is incredibly cheap and reliable as it runs over Verizon's network. Oh, but…read morethere's a catch... there's always a catch with Xfinity. It seems they won't sell you a plan unless you're also an Internet or cable customer with them as well. So, basically the magic here is that they want you to dramatically overpay to the tune of +$100 for video or wifi to save twenty bucks on your phone. That's quintessential Xfinity math and why we love them so. Two very dubious stars.

Dear god have I spent a long time thinking about how to go about actually reviewing Comcast. And…read moreit's not just because I'm expecting them to shut off my house's service if I give them a totally bad review. But just in case I'm going to make sure that I don't touch the green wire while diffusing a time bomb (or was it supposed to be the orange one? McFuck!). So for starters let's try focusing on some of the good. The digital cable sure does hook up one sweet looking picture. In that regard I'm pretty sure that they're still doing it the best. the long list of movie, radio, and sports stations also provide some serious distractions (for better and worse). And hell, the On Demand option gives you the chance to catch up on random Animes during hour's where no one in their right frame of mind should be watching random Animes (Not that I ever suggested that I was in a right frame of mind - as this review may indicate.). Did I cut through that freaking wire yet? No? crud - lets go through some of that bad. Overall I pretty much liken Comcast to The Empire in Star Wars. right now when it comes to cable and Internet here they're pretty much the grandmasters. Verizon and -are their any other options?- are getting there, but they're not really much of a rebellion (I liken them to Jabba the Hutt and his crew - only not as fat and sluggish or as bad ass as Boba Fett!). So in the mean time they're pretty much at the top and in some ways they can do what they want. it's been documented that they've pretty much controlled the bandwidth they give out from time to time. There's also times where they'd probably rather offer Jedi mind tricks like giving more channels and phone lines instead of gaining a terminated member when you're dissatisfied. Maybe if I went for that blue wire - and still nothing! OK in the long run Comcast has pretty much been going strong since the 80's - therefore it's pretty much been around as long as I can remember. So it's made it's fair share of milestones and innovations - and the majority first happened around Philly. It also dishes out an uncanny amount of money to charities, fund raising, and year long entertainment event's. so it gives a significant amount of money that it makes back to other things. So love it, hate it, or just find it the best of whats out there currently, you can't deny that it has done some good. Now I have to watch some more Anime!

I'd like to give a shout out to Randdie and Isaiah for their truly impressive customer service…read more They spent lots of time explaining the options and working with me to get the best plan. I was very pleased with my experience here... Unlike two other Verizon locations where I had unsuccessful and unpleasant experiences. Randdie and Isaiah are the best! thank you!

Wow wee. Don't even know where to begin! Went there on…read more5/3/2026. Got there early and meet with girl who was so miserable. Did not help or go over options but did try and up sell me an i pad or iWatch as free (but then admitted $7 month service fee for life of phone). Got phone for my daughter drove back to Center City Phila and then realized I got wrong phone since salesperson did not go over options (pro, pro plus). Took my 12-yr old back with me. Arrived at 2:00 pm and was put into que 7 people back. Workers were clueless and miserable and other customers getting irritated. Some employees just walking around or going into back room and not returning for 15-30 minutes. Assistance Manager RALPHIE (ear buds in) and not helping one-person despite the line. Finally at 3:15 p.m. meet with a salesman and tell him need to exchange for iPhone pro. He gets asst manager involved and 30 minutes later have daughter's phone. They again charge my credit card. We walked outside and my daughter realizes salesman gave her iPhone pro plus and not pro. Walk back into store. Same stuff with miserable employees. Asst Manager Ralphie comes over and asks why back in store. Explained to him that got wrong phone. Also told him we had a family dinner about half hour away and needed quick exchange. Handed him cc again to fix. Ralphie goes into back for 45 minutes and my daughter and I stand around. All employees there miserable. Finally Ralphie emerges calling me and 12 yr daughter "BRO" and explains having issue with it but is on phone with tech. I asked why tech if just a return. No response. He goes back into back room. With dinner approaching and a 12-yr old trying to calm down. Go up to salesman and tell him bc he gave us pro max and not pro he caused us to be there over 2 more hours and miss family dinner. He immediately sells asst manager under rug and says Ralphie was one who grabbed the wrong phone. Sit again and wait for 30 minutes. Ralphie comes from back and opens door and says "F_ _ K" as approaching me and 12 yr old daughter. I confront him for cursing and dropping F Bomb in front of my daughter. He blows it off and says was not saying it to my daughter but just saying it. He says still working on it. I said no just transfer money back and cancel order. Go outside and now my daughter phone is shut off. Go back into store and deal with Ralphie again. He tries to get my daughter phone working and tells her to just take pro max on him. Told him she wants pro and does not want large phone. As he was trying to get her phone on salesman tells Ralphie someone one was on phone to walk him through giving her right phone. He does not even look up. I tell him now that we missed dinner go do it and give her right phone. He goes in back in total disgust. As he is in back one of his employees tells me Ralphie was not cursing at my daughter. I said I hope not but would you agree 1) he dopped f bomb in front of 12 yr old, 2) not appropriate thing to do - he agreed with both. Finally got my daughters right phone @ 4:45. Charged for 3 phones still on my cc. AWFUL AWFUL AWFUL EXPEREINCE. STAY AWAY!!!!!!!!!!!

Great service and reasonable prices! The technicians are thoroughly knowledgeable and experienced…read moreto service their customers needs.

I am a customer for life! They are knowledgeable and very quick to repair any problems…read more I have been going to them for very many years and have always been happy with them. Our entire family go to them for our needs related to our computers. Steve Horovitz

One of these days Comcast will no doubt be front and center in a Harvard Business Review case study…read moreon how NOT to handle customer privacy. Start with a massive data breach affecting millions, slow walk reporting to regulators and do nothing for affected customers except offering lip service and superficial advice on safeguarding your data. Physician Heal Thyself... no offer of credit monitoring just an urgent appeal to change your password. They lose all my data but never seem to lose my bill. No competition whatsoever, skinflint Comcast is the worst.

Comcast Corporation (simply known as Comcast) is headquartered in Philadelphia. It is the…read moresecond-largest broadcasting and cable television company in the world by revenue (behind AT&T). It is the third-largest pay-TVcompany, the second-largest cable TV company by subscribers, and the largest home Internet service provider in the United States. As the owner of the international media company NBCUniversal since 2011, Comcast is also a high-volume producer of feature films for theatrical exhibition and television programming, and is a theme park operator. It is the world's third-largest telecommunications company by revenue. If I remember correctly when I lived in Florida there was a time when I had my cable television subscription from Comcast. All I remember is paying about $100 a month and receiving an enormous amount of networks including HBO, TMC, AMC, Fox and lots of local channels and music channels. I didn't even have internet back then and didn't own a computer! I really love NBCUniversal so they get three stars from me.

This is the worst internet provider in the world. They lie and cheat all the time…read more First I was told that they were better than Comcast. That is a complete lie. Slower and more expensive. And has more down times. Customer service is non existing. On top of all this, it lied about $100 rebate. Don't bother with Clear you will regret.

HORRIBLE!!!! I get an error code and then after hours of calls a new box wasn't even shipped for…read moredays. They said I needed to get a service call---scheduled for 17 days later. STAY AWAY!!!

I have had DirecTV for about 20 years. Ever since being bought by AT&T, their service has gone…read moredownhill. I called to cancel my NFL Sunday Ticket BEFORE they automatically renewed it, but they renewed it anyway. When I received a bill for the 1st of 6 installments, I called to address the problem. They acknowledged that I did not have the service and that the bill was a mistake, issued a credit, and told me it would not happen again. This has been repeated now for 4 months in a row and I fully expect to have to do it for installments 5 and 6. I even spoke to a supervisor last month and they gave me a ticket#. It doesn't help that each of these calls lasts 30-60 minutes (I get put on hold multiple times and have to answer the same questions multiple times (like "what is your phone number and can we call and text it about our services" (answer always no))!