Customer service was great again today. I highly recommend this location…read more It is far superior over other local locations.

I have gone to the store twice already and everybody's been so friendly, accommodating, informative…read moreand knowledgeable , and very helpful I really appreciate it especially Javier whose just amazing and the Manager India both very friendly and very attentive and they took care of every issue I had . thank you so much I really appreciate it Staff like this make it easy for me to stick with T-MOBILE so I appreciate it and happy holidays

About 1 month and 15 days ago I decided to buy an iPhone 11 and Taylor helped us out and made it so…read moreeasy. Definitely recommend this location.

I was very impressed by Dora, an ATT representative who works at this store. She set up my Apple…read moreWatch and paired it with my new iPhone. On top of that, I received huge discounts on Black Friday. Very happy with her service and would recommend this store for your device needs. Thank you, Dora.

This store is the reason my family is leaving AT&T after 25 years of loyalty. We bought 4 new…read moredevices and negotiated a new, lower priced monthly bill. We paid the taxes for our new phones and were told that we could just cancel the insurance, which would lower our bill to the new price. We cancelled the insurance and received a bill for over 500$ the first month of our new contract. It had all these fees we were not told about. In addition to that, the monthly bill was 70$ more than we were told. We called customer service and were told we could lower the bill by removing hot spot and international calling, but it was still more than what we were told. They also said they would credit some of the 500+$ so our next bill would be lower. When we got our next bill, we had no credits and it was still 70$ more than what we were told. We contacted customer service again and they said there was nothing they could do. It turns out that this location is franchise owned and apparently can lie to customers. AT&T is so much more expensive than most other companies as it is. We paid off our phones and are switching to a company and paying less than half the monthly amount we were paying with AT&T.

They may be great for other batteries, but NEVER TAKE YOUR IPHONE HERE. You'll see I don't leave…read morebad reviews. But I need to caution everyone that they do not provide genuine parts. That's not the worst part. They broke my Face ID when they installed the battery. When I first turned on my phone I was alerted that Face ID may not function properly. It didn't. I took it to Apple, and they agreed you could physically see damage with a naked eye. Apparently this is one of the risks of unauthorized repairs. The cost to replace the camera is too much for the cost of the phone, even the apple associate advised against it. So no Face ID until I buy a new phone. Now lets talk about the BATTERY. This new battery is zero improvement from my 5 year old battery. In fact I would say its worse since it still dies by the afternoon and it frequently overheats. If I have it plugged into my car for carplay and charging, and its 82 degrees outside, forget it. It's unusable within 5 minutes despite air conditioning. All this for just $10 discount off the apple store cost. Can you believe th Hope my review saves someone $$$ and heartbreak

The staff is knowledgeable and very helpful. They carried my large UPS in from car and back out to…read morecar.

every time i come for help they get me right in a timely manner and have good serviceread more

I bought a used phone from them for my daughter they took good care of me with good prices! They…read morecool.

Great experience with Pro Device Repair! They did an excellent job replacing the back glass on my…read moreiPhone 15 Pro Max and also changed the battery. The best part was how convenient the whole process was -- they came to my business, picked up the phone, took it back to their shop, and brought it back in perfect shape. The phone looks and works great. Professional, reliable, and very easy to work with. Highly recommend them!

Fast service with good customer service. The price was best among few stores and store was great!read more

My experiences with this franchise can be summed up in two words--mixed bag…read more Let's start with their reliance on tech review websites such as C-Net or MobileTechReview.com. There is a LOT OF misinformation out there and I would think that going to the manufacturer's site would be the most direct way to get correct information. The story now unfolds: When we bought the phones, we had a requirements of what the phone should do: 1) Have a QWERTY keyboard 2) Be a music player 3) Bluetooth compatible for talking and playing music (no cables) It took FIVE visits to the store from April to August only to find out that the phone sold to us WAS NOT Bluetooth stereo headphone compatible. We were sold a JABRA Bluetooth BT3030 on our second trip to buy more accessories for our phone. It would not work even though I was guaranteed it was compatible. I went to the Jabra website and found it was not compatible. I returned the Jabra only to be told by Priscilla Holman, "You're now just coming back?" Rudeness aside, it was replaced by a X5I Blue Ant and beaaafore departing the store, I asked the manager, Armando Garcia, to check to make sure it was compatible with my LG Rumor 260. He went to a tech review website (C-Net or MobileTechReview.com) and informed me it was compatible. I go home, charge it and attempted to get it to work. I go to the Blue Ant website and find my phone is not compatible with the Blue Ant. I finally tracked the owner, Russ Enyart, via Facebook. I relayed my grievances and after a phone call, was asked to come in on a day he was working and that he was special ordering us a Bluetooth stereo headphone from LG. We go in and he had the LG BT stereo headphone. I asked him if he checked the manufacturer's website and he said he checked some websites.He then said, "If we can't get it to work, then the problem was us." My spouse was with me and witnessed this. Sensing I was annoyed, he offered to show it to me. After searching the internet, he found conflicting information. So he said he better read the product manual to ensure it was stereo Bluetooth headphone compatible.It was not. Seeing my dismay, he called Sprint and attempted to get them to allow an exchange for a phone model (Centro) that was BT headphone compatible. The solution was for us to send back the TWO phones, receive a $60.00 credit to be used to purchase the two Centro's at 199.99 each. By this point, I just wanted this ordeal over with. I asked him if he had any stereo headset that will work on the LG Rumor. I was given a Jabra C220s with cables--NOT BLUETOOTH. The tally goes: two trips to purchase phones and accessories. Three trips to find out the Bluetooth stereo headphones sold to us was not compatible with LG Rumor 260. This was a waste of time, money, gas and goodwill. The employees' lack of knowledge, one employee's extreme rudeness and even the owner's own smug dismissal of our complaint (which he never retracted even though he wound up eating his words that "it was compatible and if it didn't work, the problem was us.") and their reliance on tech review websites such as C-Net or MobileTechReview.com makes this a very bitter experience.

I had my BB serviced there and it was completed within less than 15 min. It Only cost me $25 to…read moreservice my BB and it was completed within a few min. I will definitely be back.

Beware !! poor customer service and lies…read more they mumble to each other when working on your phone ,not in English, what are you hiding ?? I spent 3 hrs waiting for them to fix a problem with my phone. they never did get it fixed. they " have never seen this problem before ". lie #1. no warranty on the phone. it had a 14 day warranty. lie #2. I had to take it to a phone repair store. nope! lie #3. I had to pay a restocking fee. nice try lol. lie #4. I didn't buy the phone at that store.untill the computer said I did. I lost count of all the lies today .It was comical watching him trying over and over to keep my money. none of those lies worked. thanks for my cash refund. don't fall for the lies they tell. better off shopping amazon. I almost feel bad for having a battle of wits with an unarmed opponent . and now we see what lame excuses he responds with......

No complaints! Sam helped us turn on a phone was super friendly! He answered all the questions we…read morehad, gave us good recommendations on the plan to choose & gave us a deal on a phone case! Super friendly, great customer service & not to mention in and out within 30 mins w/ 2 kids!! lol Thanks Sam!

Both my wife and my cell phones needed new screens. I had called Caliphonia, and spoke with Naji…read morewho was so kind. He told me that he didn't have our screens in stock, but no big deal, and the repair would take only a few minutes. We came to the store, we looked at both our phones, and informed us that it's only our screen protectors on n both phones!!! Naji had need screen protectors, and we were so happy. These guys rock.

Shaun fixed my phone quick on a broken iPhone 13 max pro screen. He was quick and advised me on…read morewhat screen i was getting.

My printer was on the brink and wasn't printing. I took it in for a free estimate for repairs. They…read moretook it in and looked for it, bought parts, and still couldn't fix it. However, didn't charged me anything for their time. I appreciated their honesty and help with my printer.

These guys have been around forever, such nice people here too and very knowledgeable. HIGHLY…read morerecommend for all your computer / electronics needs.