Right... So I've tried gelato from venchi in 2 other Italian cities. This place is a franchise. The first time I had gelato in the Florence branch I loved it. They also add melted chocolate on your cone. In general I would have given this place 4 stars as the gelato is tasty. But this specific loses a star due to the staffs poor manners and their pricing. They dont ask you what size you want (small, med, large). They only have large cones in display and when.you say you want your ice cream in a cone... They 'assume ' you want the large cone which of course more expensive., Also, the melted chocolate which you can.add in.your cone costs 0.50 additional euros in Florence. in Verona it costs 1 additional euro and in Venice 1.5 additional euros. No reason. just because. this of course isn't clear on their 'menu'. However, to be fair the service and the pricing is a theme in Venice unfortunately. read more

The gelato is extremely rich and very good, but I was so turned off by their dishonest business practices that I would not recommend it - there are so many other options that do not take advantage of their customers. I started by ordering the smallest size of one flavor of gelato, and the worker suggested that I pair it with another flavor. Thinking they would split the small size into two flavors, I was shocked when my bill was over 5 euros! I was glad I declined their other suggestions for toppings, because I'm sure my total would have been even higher had I not. Understanding that many of their customers are tourists, maybe they think that most will not return so they could get away with this, but I'm posting this to warn others to be more aware! Bottom line: go elsewhere, the gelato is just as good and much less expensive! read more

If y'all want some good ass gelato this is the place to go! It's a bit pricier than the regular gelato places you'll find in the area around St. Mark square but it is well worth it. The first gelato I got was with nougat and chocolate... Absolutely amazing! It was bam bam boom in my mouth cause the flavour of the chocolate was so intense and rich that it was like eating melted cold chocolate if that make sense and the nougat added a pleasant crunch... Perfect blend of texture and flavours. The second time around I got a cappuccino and chocolate one. This was decent, the flavour of the cappuccino came through but I didn't like it much because I prefer having a different texture so it would have been better if there was something like a crunch... Just my preference. Anyhow the flavour was amazing and still really good! I don't have pics cause I forgot to take some since I started just eating hahhaa... Was too excited! They have many different flavours and the shop also sells different types of chocolates and sweets. It's a trendy, clean and modern place with welcoming staff. Now go! read more

This was such a superb gelato experience! The magic of Venice is that you just wander around.. and you never really know what you're going to stumble upon. Venchi was one of those blessings for me. Having walked around all day, my friend and I saw a pretty lengthy line which is always a good sign. I kept my order pretty simple--just got crema and coffee and my goodness my mind was successfully blown. I saw a waffle bowl and asked for it in that instead of the typical cup/cone and that was definitely a good decision. They're also great about portions and definitely don't skimp on those. The lady that served me gave me two huge scoopings for 5 euros, which is on the costly side, but given how much gelato I had and how good it was, it was definitely worth it. Gelato was creamy and delicious, and just an all around awesome experience! Would definitely recommend to anyone in Venice. read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Venezia, VE

Good for Scratching the Chocolate Itch The store itself is open and inviting, and there is a wide variety from which to choose. The staff speaks English well and they are very friendly and helpful. As a bonus, they also serve gelato. We tried the chocolate, which was surprisingly unimpressive. It's not bad, but the previous reviews had led us to believe it would be on par with some of the best chocolate shops we have visited. If you are looking for a chocolate fix, this shop should suffice. If, however, you are looking for THE chocolate experience of your trip/vacation/holiday/visit/life, you can do much better elsewhere. read more

Best Gelato I've tasted in my life. Got the chocolate. Incredibly rich and soft. Not really a Gelato fan. Now I am. read more

Venchi - Look how soft the Gelato is. It has a different richness and almost moist texture compared to the normal street Gelato. - Ice Cream & Frozen Yogurt Near Me - Venezia, VE

Great Service, Very clean and efficient staff on hand to help!! the ice cream was amazing so good!! highly recommend you try Venchi, they are a chain so they know what they are doing read more

Great spot for gelato or chocolate. They also have a selection of granita's.

This was our 2nd Gelato shop in Italy, our close friend really recommended this place after seeing our pictures with Gelato, wow it did not disappoint! The best Pistachio gelato we had hands down. The store has great selection of chocolates as well, priced right! Very good quality! read more

We have seen this place in other cities and had yet to try it...what a shame we didn't. The gelato is very tasty. The chocolate is wonderful and the service is great. This a nice little stop between Rialto and Saint Mark's Plaza. It is worth a stop prior to getting into the crowds of either side. read more

me encanta! deliciossimo! gelato for dayyyssss, i found this place on yelp and it did not disappoint. The portions are smaller but no less packed with flavor. Def a place to stop and try if you're in the area read more

They sell a variety of chocolate such as in boxes and bars (range from under 4 Euro for very small bars to under 20 Euro for small to medium boxes) as well as bins of wrapped chocolate with which you can make your own assortment (approx. 1 Euro per piece). There are unusual flavors like chocolate infused with orange, lavender, or chili. Several of their selections are no sugar-added. They also have other unwrapped chocolate and gelato in the glass display case. The prices were higher than comparable chocolatiers I had found in Paris and Berlin. read more

Venchi - chocolate bars and loose candy - Ice Cream & Frozen Yogurt Near Me - Venezia, VE

Some of the best gelato in Venice. So good in fact that I came here every day for more! I loved the mango and chocolate. Much better than the gelato on St. Mark's Square and not that far away. read more

Venchi - View from the street. - Ice Cream & Frozen Yogurt Near Me - Venezia, VE

Really delicious and fresh Italian Gelato with the possibility to order a deluxe cone with fresh chocolate and topping. The queue can be long so make sure you have time to spare. read more

Kind of a bougie place to get chocolate/gelato but it is really good! Creamy gelato with so many different choices for flavors - you can't go wrong. It's a pretty well known chain in and out of Italy but I thought it lived up to the hype. I think I tried 9-10 flavors here over the course of my trip and maybe I just have a sweet tooth but I was really happy with every one! read more

Worth the walk and everyone loved what they ordered. The limon gelato was perfect for a warm night. And the chocolate hazelnut was delicious! read more

5 stars because I have nothing bad to say about this place. We came on the later side during a really slow time and the guy who helped us was fantastic. He told us what flavors he likes, how some of the flavors were made and gave us recommendations for places to eat and the top it off, the gelato was good. One of the better experiences for us in Venice. read more

We got one of our first gelato's at Venchi- the Nougatine flavor which I definitely recommend! The flavor was rich and creamy! They let you sample one flavor. Venchi has a couple of locations and we also saw it in Florence as well. read more

We consider ourselves to be ice creams experts (haha) and have been tasting a lot of gelateria in Venice. Venchi cremino flavour is easily the best we had in Venise. A bit more expensive than in other places but definitely worth it. read more

This place ripped me and my friend off. We both specifically asked for smalls and the guy gave us our ice cream. Then he asked for 10 euros... When we told him we had asked for smalls and that was 5euros, he told us we had asked for megas. Sorry, but I didn't even know "mega" was a size. It was ridiculous. To top it off, the stracciatella I got only had one chocolate chip. Don't come here. The gelato quality was probably one of the worst I had in Italy. read more

While the gelato was delicious I found the staff to by snooty. In addition they do not advertise prices anywhere and charge by the number of flavors that you get. The ice cream scooper was in training and being forced to use his right hand when he is a lefty as a result we received half empty cups. Overall the gelato was very tasty but the staff was not pleasant and the price was very high. read more

They have the best gelato in all of Venice! We ate gelato after each meal and I wish we found this place sooner. The price isn't too bad either. It's comparable to all other gelato stand but way better quality and flavor. It's in a whole other level. They clearly differentiated themselves from all the rest of the gelato stand. read more

The gelato is great, but be careful in specific store I was extorted for two attendants and they didn't give my invoice to check my balance!!! read more

Best gelato we have ever had. Tremendous place! A bit more expensive than other gelatorias, but completely worth it. The flavors are intense and rich and the staff are friendly (if harried during rush times). Could not recommend Venchi more highly! read more

Bad service, the person behind the counter was snobby. We had to pay before we tasted, and the other person behind the counter was not making a local pay before he tasted. We believe that it was racially influenced or because we were tourist. read more

We tried a few different gelato places in Venice, and this was probably the best! Nice and creamy, with a variety of flavors.

Great place for gelato in Venice! They had a ton of dairy free flavors to choose from!

A friend recommended this gelato place. It's a chain but very good. I went to three different Venchi's while in Italy.

So it turns out all the gelato I loved in Italy came from franchises. *sigh* I guess I'm unintentionally a basic bitch when I travel, none the less I thought this place was excellent. I got the Cremino and another flavor that escapes me and were both were exceptionally delicious. I liked that they were more dense and creamy vs. some of the airier gelato and that they had intensely rich flavors. read more

Gelato! My family made fun of me because this may be a chain (locations in Florence as well), but definitely my favorite gelato on this trip (I enjoyed coconut and chocolate). read more

I really wanted gelato when we were at Pizza San Marco, and was dissuaded from having some at one of the tourist traps on the square. Thank goodness for that! We chanced upon Venchi, and got good reviews from fellow customers who had just made gelato purchases, so we went ahead and had a dark chocolate & hazelnut gelato. It was goooooood! They are a little pricey, but it's worth it. read more

Very good gelato but our service was terrible. She seemed like she was having a bad day or something because her answers to our questions had a type of condescending attitude. If you can get past that potential the gelato is very unique in that the flavors aren't commercial. Plenty of other gelato places to visit in the city. You are only allowed to try one flavor so choose wisely. Dulce de leche is very sweet. read more

Not really hard to find, in the midst of all the stores around it, the store was very open and inviting. If I was to write a review about the gelato, I had the Dulce de Leche and it was super sweet, but very yummy. I wish I had the opportunity to choose another flavor, but the RUDE woman serving us did not let us try other flavors, and was was not helpful to describe the variety of other choices they have since all was in Italian. The gelato was yummy, but I've had better ones. read more

Venchi has the best gelato! There are many other cheap gelato vendors on the streets of Venezia, but they just don't compare to Venchi. I highly recommend the dark chocolate flavor. Enjoy! read more

We spent vacation in Italy and came here on our last night after gelato every day for two weeks. This was our favorite gelato. The caramel was amazing. read more

Excellent gelato. The dulce de leche was out of this world. Only complaint is that you only get 1 flavor with the smallest serving.

Very delicious chocolates and gelato. Service is very good but crowds can make this place a bit congested.

We visited Venchi on the first day of our vacation. It was an impressive and beautiful store; however we couldn't find the pricing for the gelato. No problem, we thought, it can't be that expensive. We ordered the flavor (1 per cone) we wanted and went to the register to find out the total cost was Eur 11! It turns out we were given a mega cone with whipping cream but we weren't asked what size, cup or cone when we ordered. We were also not informed that we could get multiple flavours (especially since we were getting a mega cone), and something as cheap as whipping cream would cost extra. Since this was our first time ordered gelato, we just paid thinking this is typical pricing. It didn't help that the girl serving us didn't smile the entire time, so we wanted to get out of the (empty) store and to the gelato. As for the gelato itself, it was very good. Just not much of it even in the so called mega cone we want. Can't help but feel ripped off by this stuck-up location (not all Venchis are alike - we went to one near Spagna in Rome and it was a better experience). Bottom line: do try out this place but make sure you ask about the pricing and options when ordering. read more

Not clean. The girl employee was using cleaning agents and moving around a bucket of dirty water when we walked in. We politely asked if she could wash her hands before serving us. She adamantly refused. We were a bit surprised and walked out to get ice cream elsewhere. We went to Gelato Argentinale which was delicious and clean with Friendly employees. We definitely don't recommend Venchi. read more

Absolutely awful. We went in and the gelato was ok-ish. The man who served us was one of the biggest jerks I've ever met. He was so rude to absolutely everybody in line and he went out of his way to be mean to the little kids who were taking a longer time to make their order. He was so impatient and miserable. I can not recommend this place less. There's a thousand other gelato places so don't waste your time with this jerk. read more