My 8.5 year old Cane Corso was ruptured a disc in his back. I had to take my Cane Corso from Blue…read morePeral to Thrive due to Blue Peral. They were expecting him in the Neurology and Dr. Powers walked right in and did an exam immediately and said that they need to do an MRI and so we can find out what was going on. She was straight forward and listed the possible scenarios and issues. I would recommend Thrive to any and all.

Our puppy had a stick stuck in his mouth in our normal vet was not open. We rushed over to thrive…read morePet healthcare specialists and we were seeing immediately and got out of there within 30 minutes. I highly recommend this establishment for any and all emergencies or urgent care for your furry pets!

So thankful I found Night Watch!! I found a kitten, that…read moretook ill after being with me for 4 days. She had a wound that I had cleaned up, kept an eye, but still internally infected, an abcess. Labor Day and reg vet was closed. Closest was one called Allure - 2 hours of waiting, still not seen by the vet. I was so worried by how hot she felt, knew the fever was high. Walked out of Allure, after finding Night Watch on Yelp. From the moment I walked in, (now almost 9pm!) it was a GREAT experience! From the front desk (she even loaned me her phone charger!) to the vet tech bringing us back quickly, and the amazing vet! It had been a long, stressful afternoon and they made it much less so. Kitten was already showing improvement on the ride home!

They were able to see our chocolate lab after she got attacked by a pitbull. They got her looked…read moreat, fixed up, and sent on her way. The prices were very affordable for being an emergency vet and they were very sweet.

When my dog experienced what appeared to be a seizure and briefly stopped breathing on June 7, I…read morerushed him to MissionVet. From the moment we arrived, the staff acted quickly and immediately took him to the back while helping me complete the necessary paperwork. I was extremely distraught, and I truly appreciated how one of the staff members took the time to sit with me and help calm me down. Everyone I interacted with was kind, compassionate, and genuinely caring during such a scary situation. Our visit did take several hours since they wanted to monitor him closely throughout the day, but I appreciated that the team checked in with me about every hour to provide updates on how he was doing. Those updates meant a lot and helped ease my anxiety. Dr. Gonzalez was knowledgeable, compassionate, and took the time to explain everything. Thankfully, they didn't find anything concerning during his evaluation and recommended that we follow up with our regular veterinarian for continued care. I hope I never have another emergency, but I'm incredibly grateful to the entire team for treating my dog with such excellent care and for showing me so much kindness during one of the most stressful days I've experienced as a pet owner. Thank you for taking such good care of my baby.

I had to bring my dog on Memorial Day weekend after I noticed that he was lethargic, had nausea,…read moreand was refusing for which was very out of character. We rushed over on a Saturday and I truly appreciate how quickly the tech's triaged him and did not dismiss his case even though he was presenting normal except for a fever and abdominal pain. I was worried that he was going to be dismissed since it had only been a few hours since he started to act strange but I know my dog so well and I know something was very wrong. The doctor let me know that they suspected pancreatitis but there was no ultrasonographer to confirm until Tuesday. He was started on meds to control pain, nausea, and try to get an appetite but he kept getting worse and they decided to have him stay overnight. Sunday they called that they were going to start on NG tube, antibiotics since he had fluid in his abdomen, and continue to monitor. They still said they needed the ultrasound for pancreatitis and I asked why not the blood test but they said they needed ultrasound which I still don't understand why it couldn't be the blood work. Monday they called and let me know he was in sepsis and the fluid had bacteria and he needed surgery but because of the holiday there was no surgeon available and I needed to transfer to blue pearl since they had someone on call. I rushed over and took him over there and I was so grateful that they had me switch because the care we received at blue pearl was phenomenal compared to here. I appreciate that the doctor started him on antibiotics early and was treating him the same way a confirmed case of pancreatitis would be treated because I feel that helped save his life. My main frustration is that they had no doctors in to help him because of the holiday from Saturday all the way to Tuesday. It was very frustrating to take a dog for emergency care to an emergency hospital and pay a ton of money to not have the doctors he needs available especially when quick care can make the difference of him living or not. I will be taking all my pets to blue pearl instead of here because of how amazing they were and that they had staff that could provide timely care.

What a heartbreaking review to write. I've been here twice. Once to fit a hurt paw and the other to…read moreput our sweet boy down. The staff was sympathetic, informative and gave us all the time we needed. They walked through the process with us so we knew what to expect. They offer urns and other memorial options. It's take approx 2 weeks after. Very thankful it was a good experience for worst case scenario.

On July 1, 2026, my dog was euthanized at Angel of Mercy Critical Care, and communal cremation was…read moreinitially arranged. On July 2, at approximately 6 p.m., I called the practice to change the cremation arrangement from communal to private. Staff confirmed that the change had been made. I was quoted approximately two weeks for the return of her ashes. After that period passed without an update, I left several voicemails and spoke with front-desk staff, but I did not receive information about the status of her ashes. The practice directed me to contact its third-party cremation provider. When I contacted that provider, I was told it could not locate a record for my dog. On October 2, while visiting the practice for another appointment, I again requested an update. Staff could not locate the ashes and suggested that weather might be affecting the delay. By that point, three months had passed since my request for private cremation. I requested a refund. The practice offered to refund $100 for the private-cremation charge. I also requested a refund of the remaining amount I paid for cremation because I had not received the ashes or a clear explanation of what happened. On October 6, a manager called from a blocked number and left a voicemail asking me to return the call. Because the number was blocked, I could not call the manager back directly. The only callback number provided was the office number, and the office was closed at the time. I called that number and left a message. As of October 7, I had not received a response. To resolve this complaint, I am requesting a refund of the full amount paid for cremation services and a written explanation of what happened to my dog's remains, including whether a private cremation occurred and whether her ashes can still be returned. This has been heartbreaking. Beyond the delay, the repeated difficulty obtaining basic information has made an already painful loss more distressing.

My husband brought our critically ill 4 year old dog to BluePearl 2 days ago after referral from…read moreanother vet clinic that didn't have the capability to treat her. She was admitted to their critical care service under the care of Dr. Strey. Unfortunately she made a terminal diagnosis with no treatment options so we made the painful decision to have her euthanized. Dr. Strey and all the nursing staff kept us frequently informed of everything that was happening. We were completely blindsided by the diagnosis; the staff's ability to communicate with us professionally and compassionately was greatly appreciated.

Bluepearl Veterinary Partners San Antonio, TX WARNING ‼…read more This is by far the worst experience I have ever had at a Pet ER ....First off I called ahead to see if they can see her and they said yes so we get there at 9.30pm and they take her-to the back at 11.30 ( 2 hr later) to get her vitals they never come back with her and never gives us an update .. it now 2 am (almost 5 hr) of sitting and waiting so I go up and ask for a status and she says oh let check and tells me she had some diarrhea but the Dr has not see her so go back and sit for and they come at 3.40 to tell us she cant be seen and Ofcourse I go off for the simple fact you knew this information but yet let us sit there for 7 hr before you had the common courtesy to tell us !!! This is the worst ER for Pet Please share and NEVER take your Pet There .. the y treat you like a number and not a human and whoever manages this should be FIRED for allowing this to happen !!

Losing a pet is never easy, but the staff at VCA Beckers did an amazing job on putting my husband…read moreand I at ease we are going to miss Jackie so much Losing a pet is never easy, but the staff at VCA Beckers did an amazing job on putting my husband and I at ease we are going to miss Jackie so much

My poor Smokey dog wasn't feeling well with nausea and vomiting, so I took him to VCA Becker Animal…read moreHospital. I'd previously taken my late service dog there, and they'd saved her life, so I knew that I could trust them. Nayeli was our vet tech, and she was very thorough. She explained everything in a way that I could understand, and she allowed me to pick and choose what I wanted them to do for Smokey from the treatment plan. Dr Taylor was very gentle with Smokey dog, and also very helpful in explaining everything for me. They gave Smokey an injection of anti nausea medicine, and he's already feeling so much better! He hadn't played with his treasured toys in days, but immediately after having his breakfast of chicken and rice he ran to get his toys from his kennel and began to play with them! I'm very grateful for Nayeli and Dr Taylor. Five stars. Oh! They have a military discount!

Our dog Ginger had a sudden illness and we were able to be seen at 10pm on a Thursday. She had to…read morereturn to be hospitalized for three days, and the Town and Country team were exceptionally kind and professional. They kept us informed throughout her stay, and were understanding of our budgetary situation. Ginger recovered after a few days and is back to her normal self. Much thanks to Town & Country for helping us through this scary time. We wish we could name all the people who were involved and who helped us, but every team member was always courteous and respectful. From the front desk to the doctors and technicians; we are so grateful for all of you. God bless you.

I brought my dog, Sophie, in on 5/16/26. She is a three y/o border collie rescue that I got only a…read morefew months ago. I brought her in because I discovered a new mass on her back that had not been there previously. Since it was weekend, I couldnt take her to her regular vet, and being an anxious individual. I decided to take her to this clinic since it was open and able to take her. When she was brought back and examined, I was presented with three options: the first option presented was an aspiration biopsy. It was mentioned that the specimen could not be good enough or be contaminated and require more samples to be taken afterwards. The second option was an incision biopsy, but it was presented as painful and with the likelihood there would need to be another visit to fully remove. The last option was a full removal that day under anesthesia. With this information I thought a full removal was best. I left her there to get the procedure. It was hours before I even got the call that they were starting and not until late that night that they were done. I was told that I would probably hear back from the lab the following Thursday in regards to the results. The vet did not provide any further information about the mass or what he discovered during the operation. I was called on 5/26/26 with the lab results. It was a follicular harmatoma that is benign. In the moment I blanked because I was so relieved it was benign. The front desk people were kind and patient throughout all of my calls, and I thought that I was going to be able to move on from this point confidently. However, I have since discovered that that was not going to be the case for me and my dog. Yesterday, 06/12/26, the incision site was appearing yellow, with spots of scabbing, and stretch, stretching on the incision site (keep in mind. She had been prevented from biting or scratching as per instructed up until this point and had had her sutures removed two weeks prior). At the same time she began to show less interest in her food. With all this occurring, I took her to her primary vet. While she was there, I was called and told her gums were pale (a sign of oxygen deprivation) so they decided to draw blood (I consensted to whatever testing was needed) and it showed she was anemic. The vet questioned if she had always been anemic because, in his words, it would not be wise to perform the surgery in that condition. I Iwasn't sure about her results prior to the surgery so I called Town and Country to ask about her blood work. At this time it had not been shared to me, nor explained to me in any form. Only mentioned as "unremarkable" in her SOAP notes. After her chart was emailed to me, it showed anemia was present and detected prior to her surgery, and I was not informed about it. I was not sent her blood work beforehand, and it was not in the SOAP chart that had been given to me. I was also told by my normal vet, in kinder words, that the procedure was done quite poorly and it had led to an infection in her incision site. He was quite shocked to hear that she had had the stitches removed two weeks ago, because it looked like the site was stretched, and sewn up in a very poor manner. Overall, I am not only disappointed in my experience, but furious at the lack of information given to me and poor judgment made on the part of the surgeon when it came to tresting my pet. I feel as though I was not properly informed and the correct actions were not taken in the situation, costing me more money and potential harm to my dog at the hands of a veterinarian that very well could've been taking advantage of the fact that I was young, a new pet mom, and very clearly anxious to help my animal in any means.

I'm not understanding why the reviews are so low. When I called about the consultation fee, the…read moregentleman at the front desk was very kind and transparent about pricing. We went in as a walk-in around 9:00p for our dog. When we got there, the same gentleman was quick to get my dog to triage and the office was very clean. We were seen right away by the doc and the assistants. They had to do an emergency ultrasound so it was pricey, but not like other hospitals! They were reasonably priced, very caring, and went above and beyond for our baby boy.

This is the worst veterinary hospital around. The office staff are very rude and incompetent. They…read moreare always busy and have been using the same emergency excuse for the last 6 years. I totally understand that there are unforeseen circumstances and emergencies. But there can only be one car there and they still can't seem to be able to help you with your sick pet. This place needs to improve its service and staff and be able to assist people with their pets. If I could give a 0 rating I would.

We chose Hill Country Animal Emergency Hospital based on online reviews. We were so happy with the…read moredecision to drive out to Boerne. Our dog was seen promptly, X-rays and lab work done were done and results were given to us within minutes. Our dog was taken care of and ready to go home within an hour. The staff and doctor were so nice and caring. We recommend this place!

Your response was so botted. It's a little to late to go over thors medical records now whereas he…read moreis dead!!!!!! I was given false information for the short time he was there before he died. I am glad I was able to pay the outrageous amount for the absolute minimal things you did for him. I honestly do not know how you can sleep at night knowing how bad you hurt someone's life and continue to do it to other loving pet owners. I will find it in my heart to forgive you someday but as for the here and now the pain is to deep to allow me just yet. I will continue to tell my story to anyone and everyone who knows me and loved thor and warn them about you and what happened the last 16 hours of Thor's life. I want to let you know my personal opinion of this place. I feel like they took advantage of my feelings and charged me over $3000 and gave me false promises and let my soul mate die and never gave me an exact reasoning of what exactly the problem was but only what it might could be and a lot of those might could be's. This has been the hardest thing I have ever experienced in my adult life and believe me when I tell you I have been through some rough times. Thor was my EVERYTHING and for them to hook him up for fluids and antibiotics and FINALLY a feeding tube for $3000 only to get a call at midnight saying now they think it's something else and they would need another $1500 to try something else but did not know if that would fix anything. I never in my wildest dreams thought after taking my beloved Thor there at 6pm on Friday that I would be saying good by to him at 2am on Sunday morning. Yes, you will see so many 5 star reviews when you look at the reviews but I can promise you that this is not the case. While I was waiting for the doctor to see me when I first got there I witnessed 2 people come in to pick.up.the ashes of their pets and then other customers cashing out with $7000 bills and higher. Before they even did test on my baby I was presented with a bill of $2064 and of course I paid it because I was an emotional wreck. And then when I got a call at 11 am the next morning I was told Thor was doing better but when I got there I was told something different and was asked to pay another $850 and then 7 hours later I am picking out an urn for his ashes. And do you think I was refunded any of that money back? That would be a HELL NO. So, if you are reading this you can take it as a customer mad just because his pet has died or you can take it as a customer who feels like his emotions were taking advantage of and Thor is dead and I still do not know for what. A piece of my heart was shattered there on July 17th at 2:47 am and I can never forgive them for that. I definitely do not think they did anything to Thor to cause his death but do not think they did the proper things to prevent it due to not knowing what the actual problem was and should have definitely not given me false hope and different information from different doctors. PLEASE DON'T TAKE ADVANTAGE OF PET OWNERS GRIEF. I never even got a print out of the services you did for Thor, instead each conversation we had was a request for more money. I will continue to post reviews with what happened with my dealing with Hill Country Animal Emergency Hospital for quite some time in memory of Thor with hopes that it will save someone who reads it the life of their pet and that they will go somewhere else if their pet is in need of service. Thor should still be with me today and for him to no longer be with me is something that I cannot and will not forgive this place for and they forever took a piece of my heart on that day.

Dayana came over right on time and did a fantastic job. My old boy doesn't make getting groomed…read moreeasy on anyone, but he seemed at ease with this lovely lady. He looked absolutely amazing and I highly recommend this business!

Jennifer did an amazing job grooming my 2 Cavalier King Charles spaniels. So kind & professional…read moreand love having her come to my home. Highly recommend!