The owner, John L. Yeatman, does not care about the customers and workers of Woodlawn Cemetery. He…read moreis a deeply arrogant and unpleasant man who lays off the most underpaid employees that have worked for him for years under the guise of "losing money" just to turn around and hire his daughter who just graduated college. When told that the road is full of potholes that get worse every year he will scoff in your face. He's not around to see them or drive over them, so why should he care? I wonder if he would feel the same way if the roads in his Potomac neighborhood looked the same way? Somehow I doubt it. It doesn't take a genius to see that every year the amenities and grounds get worse and worse while the prices get raised by hundreds of dollars (once they raised prices TWICE in the same year). They used to have events around the holidays for the local community and families of the deceased - they no longer do any of that. The sales manager, John Sockriter, is the most incompetent manager I have ever met in my entire life. He would literally sneak out the back door if he heard a customer asking to speak to a manager, letting the underpaid receptionist deal with all of the fall out of his sales teams poor customer service. He also once took home one of the Canadian geese from the cemetery AND ATE IT. Those geese live off of stale white bread and dirt, so that tells you exactly how smart he is. His subordinates have no respect for him because he sits upstairs on his phone all day and hasn't actually sold anything in years. He still brags about being number one in sales in 1995 and his office is covered in sad little "#1 in sales - 1997 third quarter" plaques (lmao). He can't write a contract let alone send a fax from the fax machine. A sales counselor was drinking on the grounds, getting into belligerent arguments with women on the staff and everyone knew about it, including him. He did nothing about it until they realized that counselor was also STEALING FROM CUSTOMERS and only then there were consequences. All three of the white managers are incredibly ignorant and actually quite racist which is very unfortunate considering the main customer demographic is the local Black community. The office manager, the grounds superintendent and sales manager are yes men to the owner and could care less about improving the experience of their clients or subordinates. They are completely out of touch with how their younger employees basically live in poverty if they don't get second AND third jobs. I am all for supporting small businesses but this is not one of them. Instead of investing in the cemetery, the owner uses it to purchase other cemeteries in different states instead of putting that money back into the cemetery. It's sad because it really could be a spectacular historical cemetery for the local community. They are running that cemetery into the ground and they simply don't care. This cemetery exemplifies exactly what is wrong with corporate capitalism today. Short term profits are king and everything else is a second thought. It's so bad that they haven't even been paying for their employees health insurance on time EVEN THOUGH IT STILL GOT DEDUCTED FROM THEIR PAY. When the owner was emailed about this issue he did what he always does - he completely ignored the email. That should tell you everything you need to know about him. 0/10 - I would not recommend this cemetery to my worst enemy.

Zero stays.They took our money but never engraved the stone. Big run around - lady says she is…read morealways busy in Martha Vineyard and will follow up. Ha. wonder what other services people pay for that they really didn't get. Troublesome!

Who is actually ready to bury a loved! We wasn't ready, we knew our loved one was passing but…read moredidn't have any arrangements set up. We called you guys at 6:30 am on a Tuesday morning and you answered with such empathy, and care. Your team is awesome! Jacqueline Roane thanks for your professionalism, your kind words and most important an the listen! Blessing the Powe family! I recommend this place!

The staff was very personable, Mr. & Mrs Brown sat down with my family personally. They were very…read moreprofessional and compassionate. All of the staff was was respectful and accommodating. Aaron Hopkins Brown, our driver was an absolute pleasure. He had an amazing gospel play list and got us to and from the funeral home safely and on time. This funeral home did a great job with my dad and I'm so grateful for them because they made everything easy so we didn't have to worry about anything. Black owned businesses get a lot flack but this one was top tier for our family. Thank you Joseph H Brown funeral home!

Harrison Memorial Accessories' services were right on-time with the compassion needed during the…read moretime of letting go of the hurt to restore and move forward without our love ones. Very empathic, caring and professional in the moments of business transactions. Had much patience with viewing the wide variety of products to select. I highly recommend them for helping to mark love ones place of remembrance. An inexpensive valuable choice.

From the owner: We offer prompt customer service and in-store installations, providing support and convenience for…read morefamilies during their time of need."

I came in from out of town and wanted to visit my grandparents' resting place inside the Lorraine…read moreMausoleum. The front entrance was locked, and I noticed there was a sign on the back entrance that said if you do not know the code, then contact the office for the code during business hours from 9-4 M-F, Sat. 9-2. I called the next day, and the male caretaker told me the code, so I went back later that day before my flight out on Monday at 5:30 p.m. I tried the code, but no luck. I wasn't told that the code only works during business hours. When I got back from my flight, I called the male caretaker back two days later, and he was very rude and condescending. I asked him to amend the existing sign to alert people that the mausoleum is only open during business hours too. He was very rude and informed me it was common sense. I got very angry and hung the phone up on him. Also, you have to push the asterisk (*) after the code too, something he didn't tell me when he first gave me the code. I understand the need to lock up the mausoleum, but posting the hours that it is open is VERY critical for the visiting family members.

I visited here recently and all these negative reviews are uncalled for. This is still the same…read morehistoric Cemetery & Mausoleum that i remember as a child. Lance has been doing Wonderful things here and if your in need I totally recommend Lorraine Cemetery & Mausoleum. Lance was very helpful and Put my Anxiety at Ease Immediately. I Remembered Easter Sundays here as a Child. I Recommend reintroducing Easter Sundays as well. I have fondest memories here and my recent visit just reinforces why I do. Thanks Lance. He took time to listen to my Stories and help me with Painful Choices. i never felt rushed or like I had time restraints. Patient & Kind is my Words about Lorraine Cemetery & Mausoleum. What a Beautiful Historic Mausoleum. A must see if you have never been insider, Absolutely Gorgeous!!!!!

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

Very caring folks, I'm slow so the fact that they took time to go over every detail a few times…read moremeant a lot to me! Everything they said they were going to do was taken care of without fail. Thanks so much to everyone!

Thoroughly disappointed with Hubbard's services. My loved one looked atrocious. While I understand…read moremaking the deceased look good must be difficult, my father looked awful, almost grotesque....which was very upsetting to my family. The music played during the viewing hours was too loud and inappropriate. The one star I gave was for the attentiveness of the staff.

We did not want a traditional funeral for my mother. We were physically and emotionally drained and…read moreneeded time to recover. We wanted to have her cremated and then have a celebration of her life and a mass on her birthday which was several weeks later. This was the most affordable option and we were treated with such kindness and respect. They answered all of our questions and helped guide us along the way. I was able to take care of everything online. After speaking with a friend who went through a funeral home to arrange the cremation we realized that we spent thousands less for the same service. Her celebration on her birthday was amazing and beautiful.

call for the service and they were so helpful and explained everything carefully and did a great jobread more

Don't believe the negative reviews. Walt Tegeler is the best, for service, price and timeliness. I…read morehave (unfortunately) had to use him twice and have recommended him to others in my family.

We don't recommend this place at all. This place has been one of the worst of our experience. Once…read morethey take your money, you don't hear back from them for months and you yourself have to do the constant following up on literally everything/throughout. We've heard nothing but excuses and delays after delays. The average time it takes is usually 4-5 weeks or 20-25 business days but they quoted that it would take a couple more weeks on top of that which was fine but the entire process has taken several months (nearly half a year). Also, everyone who saw the installation has said that it looked cheap and poor in quality. We really regret using this company. Please look at multiple places before making your decision.

Thank you Chatman-Harris. My Aunt had to bury her Son. We are very pleased. They worked with the…read moreHonors Guard to create a beautiful service at both locations. They were very friendly and answered all our questions. Our initial date had to be scheduled due to the snow and they provided us with new dates in no time. The obituary was absolutely beautiful. We are very much pleased. Thank You All!!

Chatman-Harris provides excellent service to families in need; providing easy to understand…read morepackages at an affordable price with spacious facilities and available 24 hours a day.