My wife was in hospital for spinal surgery. The surgeon was excellent however because VBH is severely understaffed, she didn't receive the care required--even minimal care. She was left, soaking in her urine for 4 hours. AFTER SPINAL SURGERY--urine soaking into incision?!!!!! Then the following day, left from 7:00AM to 7:30 PM on her back in bed. Not moved, no sitting in chair, no PT no OT. And she was told that tech RN/patient ratio was 15-1. Excuse? She had PT twice in 6 days for 1/2 hour, OT once. Oh, and the only way she got into Rehab was due to my calls to rehab and VBH. As for the surgeon's partner, he asked my wife, if SHE thought she should be released from hospital--- the 2nd day after surgery!!! --and it was clear--he did not read the documents concerning surgery. Again this vapid Dr., had no idea whether stitches dissolved or needed to be removed. Vassar Brothers Hospital is a disgrace -- shameful. Just shameful. read more

I came in with acutelbpain and pain was placed in a holding area and on a chair.despite off labs and an extensive medical history they made me wait In a public area. Utter lack of privacy and holding areas where infection can be spread. . From intake to serge. Coming in an ambiance with the first set of vitals at 210/129 disgusting read more

Vassar Brothers Hospital - Not knowing who is what - Fishkill, New York

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If you have an emergency run to another hospital before visiting Vassar Brothers. My dad was taken there by ambulance after falling and unable to gain strength in his legs. He was given an IV line so doctors upon intake (although never received an IV) and following his 1st intake eval and signing consent forms so they would get paid we waited 13 hours to see a doctor or get treatment. And we're there a total of 15 hours before we were allowed to go home (we weren't allowed to leave until seen by doctor and IV port removed. Around hour 12 an administer came out to address the ER waiting room (around 25-35 people) and was the first time the unacceptable wait times were even addressed. And to add insult to injury we were offered a $7 voucher for the cafeteria for our troubles. How can you call yourself an ER if you leave more beat up tired, achy, exhausted and raising of your Vidal out of sure frustration and treated like not even a person. Waiting 15 hrs in a waiting room to be seen is unacceptable and there reason for it (not having a enough beds or staff) is also BS because we were seen by a doctor in a hallway and not in a room and had to wait for the third shift change before they had enough staff to deal with 25-30 patients. IF YOU HAVE AN EMERGENCY DON'T GO TO VASSAR HOSPITAL read more

The entire medical system in this country has eroded substantially. Vassar hospital leads the way down. Their rooms are gorgeous. Good ends there. Staff minimal. Doctors different everyday. No treatment consistent . Horrible hospital treatment wise but to be honest none are very good anymore. My daughter died there after months of tests and different Doctors. They like their tests but staff spend almost no time with patient. Their role seems to simply input as much and as often data into computer station. This way corporate can run great reports while patients. Are ignored. If you have a good nurse or doctor never fear they will not be returning to you or yours. They are either off or on another floor the next day all new people. Besides my experiences two former co-workers in for major surgeries exactly the same opinion on after care. Even a retired nurse from Vassar who had her sister there expressed how ashamed she was that her former employer had sunken so low. But again they are far from the only medical service that has become entirely a $$$ numbers game! We have the most costly system in world but rank what 21 in world now? NBC news " U.S. ranks last in health care compared with nine other high-income countries, report finds People in the U.S. die the youngest and experience the most avoidable deaths, despite spending much more on health care." Don't believe me look it up! read more

the heart center was bad they said I would be getting a cardio cat the next day no eating or drinking after midnight, I'm diabetic I need to eat or I can get low sugar which can make me fall or pass out, waited all day at the end of the day they weren't doing it today maybe tomorrow. I would have to redo the the no eating or drinking again on a maybe they wouldn't know when I would have the test. read more

i ended up at Vassar due to having chest pain the night before. It was determined that i had a minor heart attack and they were going to do a heart cathoriztion the next morning. I arrived there around 9 am. Tell me why I ended up sleeping in the emergency procedure room all night when i know there were available rooms. The next morning I had the procedure but had to be immediately taken back in due to intense pain due to a blood clot forming and I didn't feel that it was being taken seriously. I ended up in a room and that is where the nightmare began. I hate rude people and if you don't like your job you need to find something else. One patient tech couldn't really understand me due to a slight language barrier, another got mad because I had to go to the bathroom really bad(I'm incontinent) and I didn't put on my socks and wasn't going to unhook the monitor for me to go until I did and became rude so I gave her back some of her attitude. 'the resident doctor on my case was clueless. he told me he knew exactly what was wrong with me(I had other issues that starting popping up) and when I asked him what the exact issue was, he said it could be this and we're looking into that. I stated, "You said you knew what was going on with me and you really don't. If you don't know something you shouldn't say you do. I was told at 10 am on Friday 4/12 that I was going to be discharged. I WAS THERE UNTIL AFTER 5 PM AND I KNOW IT WAS DONE ON PURPOSE. I WENT OFF AND TOLD THEM I WASN'T AT WORK AND I SHOULD HAVE BEEN GONE BY NOW. There were a few staff that were very pleasant and kind AND THAT IS WHY i GAVE 1 STAR. I am writing a letter of complaint to their TOP MANAGEMENT. read more

Emergency room disorganization. When you go to the emergency rm you expect to wait, but to wait 12 hours when your were sent to the emergency room by your physician that called the hospital prior to you coming is unbelievable. Albeit emergency rms can get busy but if they were triaging people instead of letting them wait hours to be triaged maybe this hospital er would move along better. read more

Had a terrible experience in the ER. Will never come here again. Waited 11 hours to just be put in a room never saw a doctor expect when they were trying to kick me out of the hospital because I yelled at a nurse for being on tik tok. They also refused to take a container of urine from a pervious patient out of my room. I wish I could rate them negative 5 stars. I left and went to st. Luke's Cornwall in newburgh and it's was such a huge difference in comparison. read more

I will never deal with this hospital again. I went in for a biopsy, while waiting for an hour for procedure to start I was ignored by 15 people in the nursing station who were more interested in talking and laughing with each other. Especially talking about food when their patients haven't eaten in hours. Their voices raised to an intolerable level. Even one of the technicians commented on it. Not one word of comfort to me. When I went in to register they didn't even have my name or information. I have had one other experience with this hospital's emergency room where I was left for two hours crying in agonizing pain until they gave me something for it. No one payed attention to me for hours. read more

If I could give no stars I would. I went into the ER for severe tonsils swelling with shortness of breath and high temp and blood pressure. No one made anyone in the waiting room a priority. I was in the waiting room for hours without being seen. The nurses are EXTREMELY RUDE. They don't have any type of bedside manor at all. Their excuse was when someone gets discharged we will start taking people back, then stating how long I have been waiting compared to others. I have heard 4 complaints about the same thing since I've walked in. While nurses were joking and laughing around. When I walked in to just check in the employees behind the desk didn't even acknowledge I was standing there for a good 60 seconds. I've been coming to this hospital all my life for myself, family and friends not once have I had a good experience. DONT come here unless you have absolutely no other option even then try to tick it out unless it's life or death. read more