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    The Frist Clinic

    The Frist Clinic

    2.3(27 reviews)
    3.9 miMidtown

    Horrendous, uncaring, overbooked practice with condescending staff. It's hard for me to even know…read morewhere to begin. I became a patient of this clinic last fall, and have been attempting to find the root of a host of symptoms ever since. My provider was extremely dismissive of very serious symptoms, including some bloodwork that came back indicative of major systemic problems. In consults with others that use this provider, she seems to always be this way. Speaking of bloodwork, when I needed additional testing, I was asked to come in for an additional blood draw and that it would take "10 minutes" and on three separate days had to wait over an hour, and therefore leave and return another day. Need a referral? Be prepared to wait. For weeks. And for it to be wrong/not taking into account your insurance situation. I waited weeks to hear something from an abdominal ultrasound referral and only after I called again did I learn it had been sent to an out of network clinic that did not have my information and needed to be started all over again. A need for a dermatology referral produced the same result, but fortunately I was able to handle the booking and insurance situation on the phone. They never were able to find the referral. Oh, then there's the one prescription that I was told would be called in (an allergy med) that never was. Ever. And the other (an anti gas med I didn't want to be on and told my provider the second they suggested it I didn't want) that she called in anyway and I was hassled about not picking up. And let's talk about the staff. There's one lady at the appointments desk that has once hung up on me in the middle of a reschedule and, when I asked to switch providers due to dissatisfaction with the one that has seen me for months and been dismissive of my results, was UNBELIEVABLY condescending and rude. There are multiple people working that desk, but every time I get this one a minor request turns into a PROBLEM. If you'd like to say you have a doctor without actually having one, by all means the Frist clinic is correct for you. It's a weird 4th floor urgent care with hospital prices and wait times. At best. If you have something really wrong and want a partner in your health, go literally anywhere else. I'm sure there are exceptions but I feel like this clinic is, overall, a landing spot for people who care very little about their patients' experiences, wellbeing, or outcomes.

    I was referred to the Frist Clinic after my thyroidectomy. I saw Dr. Marney. I requested her due to…read moreall the wonderful reviews I had seen. From the go, she was arrogant, condescending and completely dismissive of any question I had. I was looking to have a discussion and ask questions regarding my care, but she was bound and determined to shut that down. She proceeded to take out a piece of paper and draw a diagram of how the thyroid works and how medication works, like someone who had not had a history of thyroid issues. I guess she didn't like the fact someone was sitting in front of her that had educated themselves on their condition. I left knowing I would never return.

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    Lipsitz Nancy B MD - From the Hermitage Medical website

    Lipsitz Nancy B MD

    4.0(3 reviews)
    3.7 miMidtown

    No longer privy to the Vanderbilt Student Health Center I had to grow up and look for my own…read moredoctor! I ended up coming across Dr. Nancy Lipsitz of Heritage Medical Associates and had a great experience! To start, the medical building has free parking, which already made me happy. Dr. Lipsitz shares a suite with a few other doctors, and their waiting room doesn't have that super uncomfortable waiting room feel to it, which was nice. Mostly by that I mean that it wasn't just chalk full of books and magazines on babies and parenting (which drives me insane), but instead also offered reading materials for those of us who aren't in the baby making business (I spent some time looking at wine and sports magazines). The receptionist was friendly, and I didn't have to wait at all once I filled out my entry form. The exam room was a bit cold, which isn't fun when you aren't wearing much in the clothing department, however, Dr. Lipsitz made me so comfortable I didn't care. She was nice and friendly, she clearly is good at what she does, and though its never fun to be poked and prodded she made me comfortable and didn't drag it out. Thank you Dr. Lipsitz.

    I recently moved to Nashville and Dr. Lipsitz was recommended to me by a coworker. And boy am I…read moreglad she did! I had a fairly long wait, however, once Dr. Lipsitz walked in she immediately apologized and made me feel comfortable and at ease. She was very sweet and thorough and sat and talked with me about what I do in my life when she was clearly busy. I am veryyy picky about my doctors and from my first impression, I've found "the one"! She was wonderful and Id recommend her to anyone looking an awesome gyno!

    Vanderbilt Health - familydr - Updated May 2026

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