They shipped the item in a box that had been used multiple times and the tape was so old that it…read moredid not adherence the top or bottom of the box. The box was completely open so I am surprised that the item even made it. The item also looked used. They charged almost $12 to ship the item but they sure didn't use any of that money to make sure it was packed safely. I will not buy from them again..

Omg! This store is the bomb! I seriously could have spent hours in there. They have tasteful and…read moreeclectic merchandise. Honestly, they have something for everyone. I may head back for some Christmas shopping... maybe with a U Haul! It's worth a stop!

We three went 1/3/19 (which was my birthday) to Sioux Falls for my mother-in-law to shop for…read morefurniture in this store after seeing their inventory pictures online. Love this shop and their selection. We purchased many high end pre-owned items and they arranged hassle-free next day delivery to another state (two hours away) at a very affordable price. Delivery men were very good at their job and extremely courteous. Highly recommend this business.

A Hit or Miss Place - in More Ways than One…read more The goods: Mostly the kind of furniture the 55+ community likes - stuffed chairs and sofas with floral upholstery, heavy wood furniture like sideboards, dressers and headboards, and fancy table lamps. Don't expect the good stuff like Henkel-Harris, Bassett, Baker or Henredon - you won't find much better than middle-end like Ethan Allen. But if you're looking for used furniture, this is one of the few options, as the other resale/thrift shops in the city have little or no furniture, except for Consignors Design up the street. Prices aren't low for used furniture, so carefully watching the constant furniture sales around town might offer something new for just a little more. Back room does have a selection of recliners that someone looking to furnish a den or first apartment might like. Here and there you might find a nice piece of accent furniture, but the goods are packed pretty close, so you have to look carefully around. Wall art is mostly just printed landscape posters in frames - the kind of stuff that usually hangs on the wall over a sofa - nothing original or collectible. Decorative items are the better thrift shop variety. Stock doesn't change much from month to month. The staff: I've been in five times now, and it's remarkable how some of the people know the basics of Retail 101 that you learn if you worked in a mall store in high school, and some don't. Once when I was there, the staff was a teenager/young woman who looked up from the desk, said "let me know if need anything," and returned to her phone. Another time it was a slender older woman with blonde highlights who came around the counter, said hello, and asked if there was anything special I was looking for. She offered the store's business card as I left, and asked me to come again. She definitely understood Retail 101 - each new customer is a potential return customer, and also someone who might refer other customers. The other staff (owner?) was a short older woman with a blonde ponytail, who was looking at her phone when I came in, looked up, and went back to the phone. Another time she did talk to me, but then the phone rang, and she forgot Retail 101 - the person in front of you is more important than the person on the phone (barring a medical emergency, which it definitely wasn't). Bringing in something for consignment can be hit or miss, too, and again, even if something is turned down, a friendly "Well, it's not what I'm looking for right now, but thank you for coming by, and keep me in mind if you have anything else" would generate more future inventory than a curt rejection. In a place like this the customers could also be suppliers and the suppliers may later be customers; today's item might not be marketable, but the next thing the consigner would bring in might sell for a good price (and the consignor might walk out with a purchase) - something Ponytail and Teenager didn't seem to grasp. Each time I was in there - weekday or weekend - I was the only person there, so the business wasn't exactly booming. It's not worth a special trip, but if you're in the hardware store or grocery store in the neighborhood, it might be worth walking over if there's something in particular for which you're looking. You could get lucky and find Blonde Highlights on duty, too.

Jensen Stores is a Family business that has been in Town for over 88 years. When my Family in…read moreEstherville, this is where we went for furniture and carpeting. That included my Grandmother's apartment that was nearby. It's a fairly large store with a comfortable show room and lots of styles and colors to choose from. I also remember good prices, Midwest quality, and friendly and helpful folks. And I suspect that a few of my High School classmates might still be working for them.

From the owner: We are a family owned furniture and flooring retailer. We specialize in customer service and…read morequality products. We have been helping people furnish their homes with new, name brand furniture and flooring for over 90 years. We have delivery and installation services available in NW Iowa and Southern Minnesota.

We stopped at Mod House on the way through town from Iowa City. We were pleased with the selection…read moreof decor and found items that would suit the desires of varied tastes. We walked away with a purchase that will go well in a newly decorated room in our home, and Mod will also be researching an interior furniture piece for us that we may special order. This level of service exceptional - and much appreciated!

From the owner: Welcome to ModHouse, home to modern conversation pieces that speak to comfortable living. We…read morebelieve your style isn’t in a catalog and it shouldn’t feel rehearsed or duplicated. Whatever your style vocabulary, we can find pieces to work into your home’s conversation.

9/2023 bought new lift chair, motor went out after 7 months, went to store and awful customer…read moreservice, gave then receipt to return and would not accept, had to replace lift motor, that took over 2 months. This last weekend, the hand controller went out, went to store, they said wait till Monday, just called, nobody knew anything, again left information, oh and my sister got stuck in the chair, because it's a piece of crap which cost $1300. Every disabled person has that kind of money to spend. Right!! We're done.

Not good at all. Poor customer service and not very welcoming. No one ever greeted me. I walked…read morearound their showroom and was surprised they could be open.