The team at Heart Homes Properties is an amazing one! They've been managing my home for a while…read morenow, and I could not think of any other Airbnb rental management company to do the job. They make me feel at ease with their excellent communication and detail orientated staff! I would recommend them to any home owner.

The HeartHomes team is truly phenomenal! What I love? The team, the communication, their commitment…read moreto excellency and fine attention to detail. Seriously, there are so many cookie cutter Airbnb rental management companies out there and these guys are far better than the rest. It's one thing to be a host, it's another thing to manage your home with 5 star precision. These guys really take it above and beyond and think of everything. I would recommend them to other home owners in my network 100%. Thanks guys!

Gayle and I spent 5 nights at this WorldMark through the generosity of her Sister (and her husband)…read morewho are members. Our Condo was well located in Downtown Vancouver, and easily walkable to Stanley Park, the West End, Gas Town, and places in-between. The Condo also had a nice view of the skyline and a nice living room to relax and take it all in. The unit was also clean and well appointed. There were a few "negatives": 1. The pool and gym require a walk over to the nearby Sheraton. We also found that with Uber, it's best to go over to Sheraton for pickup and drop off as the algorithm can't seem to comprehend 1080 Hornby Street. 2. Even with AC within this hot Vancouver week, the Condo was stuffy and required multiple fans to help with overall comfort. 3. This Condo had no balcony or other outdoor hangout option, other than finding a local park.

We arrived and didn't know where to access the main door. It's just a few steps to the right of the…read moremain doors and there are a few steps to drag our suitcase inside. It was a quick check in and we were early but a room was ready. There are a few snacks for purchase, water refill, and tourist brochures. We headed down the ramp and towards the two elevators. For all the floors in the buildings, the elevators were pretty quick. We made our way to the 23rd floor to our apartment style hotel that we would be staying at for the next 5 nights. We entered and there was a washer and dryer, and a large closet that had the broom and a fan. I think the safe was also in the closet. The kitchen space was great to have a full sized fridge, stove, coffee maker, and lots of pots and pans and utensils. This was very convenient as we went to get groceries for breakfast every day. The seating area had a tv, and counter place for when we ate. It wasn't big and there was no dining table but it was sufficient. There was also a temperature control in this space. Both bedrooms were spacious with one having large windows with great views of downtown. The other room had a small window. There were 2 bathrooms, and one that was in the area of the smaller bedroom. The other bathroom was spacious. There's a parkade and it's secure requiring the room key to enter and exit, and also enter the elevator. We didn't have an issue to find a parking space during our stay. During our stay, they were were accommodating when we requested more coffee, paper towels, and laundry pods. The only complaints I have were that it could get noisy from all the sirens in the night, and that our bedroom could get cold at night. Otherwise, everything about this place was great! There's a games room with a ping pong table, pool table, and many books. The location was also great and convenient to be downtown.

We stayed at the Hilton Metrotown for nights 2 and 3 of a four night vacation to Vancouver…read more The first night was at a different Hilton property in Washington. That stay at the Washington property was a nightmare (mostly from a billing perspective). When we arrived in Metrotown, the issue at the Washington property was still unresolved. As a kind gesture, upon hearing of our troubles the previous night, Hilton Metrotown upgraded us from a standard king to a king suite. They certainly didn't have to do this, but it was greatly appreciated. The hotel was spotless, room was equally spotless and comfortable. Shower pressure was great. The staff was very friendly and helpful. The hotel restaurant was great, and the bartender went out of his way to make sure that we were taken care of. We had two dogs with us. The pet fee and policy was very reasonable. Parking was fine, considering that it is in an urban an area. Valet parking is an option, but we didn't use it. Late on the second night of our stay, the toilet in our room decided to stop working. The night staff did their best to try and fix it, but they couldn't, and we ended up having to change rooms at 1:30 AM. Certainly an unfortunate situation, but we file it under "stuff happens." We appreciate the efforts of the night crew, and they quickly got us situated into a different room. Despite the one hiccup, we are very pleased with our stay here. The location was perfect for what we needed, and the service was good - even under less than ideal circumstances.

Clean, friendly and helpful. Great location and a wonderful place to stay! Food in the lounge was…read moregood, great restaurants near by.

Clean rooms, close to Brekka bakery ,my favorite. Good…read moreservice at front desk-greeted me well. Parking garage spacious-signs every where and front desk highly encourage to not leave items in car. Close walking to shopping and coffee shops. Free hot breakfast, but signs to not bring to your room. First hotel with recycling bins(compost) and paper. Would stay again. On a one way street with some parking for quick drop off. Helpful computer screen faith site seeing tips.

Good location, just wish I was informed about the construction beforehand. Emelda was great at…read morecheck in, she gave me good tips and ensured I knew what was in the area. She was very friendly and helpful. I did not feel rushed, she took her time with me during the check in process. Room was spacious and I liked that I had my own kitchen. The hotel itself feels a little dated but I didn't spend much time in it aside from sleeping. Breakfast buffet was good, I liked the selections provided. Workers did a great job ensuring the buffet had plenty of options. Location was great, I was able to walk to the ferry to Granville Island to shopping at Lululemon. The area felt safe and was very clean. I would definitely stay here again, hopefully construction will be done the next time I visit!

Great stay...cozy and the most comfortable beds! Great location as well. Highly suggest this spot…read morewhen you're staying in Vancouver.

After reading reviews, we knew we wanted a room in the back. We were VERY pleased with room 406. It…read morewas quiet and lovely. The full-sized appliances and washer and dryer were a huge bonus. We did have a car, and initially finding where to park and how to get in was not intuitive. There is no lobby. You ring the buzzer and they will let you in to go down to an area in the parking garage. Once you have a card to get in, it was very convenient and we felt very safe all week. The staff is very helpful and there is someone available 24 hours/day. The bed was very comfortable, and the bathrooms are fine. There could have been a little more water pressure in the shower though. The addition of bathrobes was a nice touch. We used them every day. We were also able to connect to the TV with our Netflix app and catch up on some shows at night. The wi-fi is good; just be prepared to sign-in to it with your electronics every day. They have multiple bins for recycling, waste, compost etc., which we thought was great. Canada does a much better job of being thoughtful about the environment than the U.S, that's for sure! The location was perfect for getting anywhere in Vancouver. There is a grocery across the street, a liquor store very close, and multiple excellent restaurants within walking distance. The bike rental shops are across the street as well. Our favorite part of this boutique hotel was the rooftop area. We met some of the other patrons each night. There are two grills and multiple seating for dinners and games. It was lovely! We would definitely stay here again.

I love this hotel. I've been staying here when I live outside of Vancouver, or booking family into…read moreit (when I live in Vancouver) for over 20 years. It's a quiet, calm oasis - similarly priced budget-friendly hotels are in busy, noisy areas, and the buildings are usually pretty old. This place has a more homey feel, not like a run down corporate budget hotel. The staff are friendly, helpful and seem to actually like working there, which is great to see.

Branon or Brandon at the front desk is an ABSOLUTE GEM! Rooms are quiet and quaint. The dockside…read morerestaurant was a cool experience. We stopped just for the night after flying in. Such a cute pleasant experience.

Bed is clean but place needs better renovations things are getting old and it definitely needs a…read morerefresh

Not impressed. Odd decor. Wait staff at its restaurant are way overworked. It seems to always be…read moreshort-staffed. Cleaning lady gave me used glasses with lip marks on them the second day in "clean" drawer. Hope they were mine! And the building needs more elevators. Room was clean otherwise but not very comfortable. Not worth the price.

Fantastic hotel with fantastic staff that are very nice, friendly and attentive to you. The hotel…read moreis right on the corner so very convenient and close or walking distance to the station, gastown and not far from Chinatown. Plus other close by restaurants, bars, shops and market. The room is spacious, clean and very is functional. The parking garage is abit tricky since you have to get a remote from the hotel and parking within next door building and once you check out, they will have a staff open the door for you to get into the garage. They do have bakery, restaurant and a bar (I think) and we had breakfast there and it was great with also great service. Overall we had a wonderful, peaceful and enjoyable stay here. Will come back and stay here when I'm in town for sure.

This hotel was really great . It's a boutique hotel in Vancouver and we just loved it . We came in…read morea few days early before a cruise . They have breakfast included and the breakfast room was lovely and the breakfast was excellent . There were great restaurants and shopping down a few streets , across the street and next door . Really great location .

Sherry was a fantastic host and her knowledge was great. Highly recommended…read more From Adelaide Australia

Sherry was great to be on board today! Did her own tour stories! No voice recordings...Best so…read morefar! Yesterday was not so good- that bus dropped us off at 4:30 on a stop and it was supposed to go on until at least 6pm. We had to wait for another bus- very disappointing!!