The front office staff is very willing to go the extrta mile to help get medical information,…read moretransfer records and return phone calls promptly. Dr. Cole Gillenwater is extraordinary. He is knowledgable, has a sense of humor and directly answers our questions. We highly recommend PCA.

She is dismissive and disinterested. I told her I might be depressed (extreme fatigue). She offered…read moreme an antidepressant without asking any questions. I declined. A year later I repeated my concern, she prescribed an antidepressant without asking any questions. I became physically ill after starting the med so discontinued use. I told her I wanted specific tests run before exploring different drugs. The lung cancer screening I requested revealed a mass. I was notified of this through an automated response from her portal. She NEVER personally contacted me.

Right from the start horrible receptionist! Breanna lied about my appointment time and made me…read morearrive late. The blame was put on me twice the first time the GPS took me to the wrong side of the building which I understand so I rescheduled yet she told me to come back at 3:30pm from word of mouth. Upon arriving at 3:25 pm she denied me AGAIN because suddenly the appointment was 3:15pm. How can I get care if they are playing with not only my time but my health! I couldn't even reach care from the doctor because of this!

Dr Hannah Lai is very caring and through. She cares about her patients.That is more than I can say…read moreabout more then the rest of the staff that work there. I am trying to get my husband re-establish with her as a patient and get the run around from Jessica that works there. She keeps on coming up with different reasons of why he can not get into see her. I think that this is very unprofessiona.And not very customer service friendly.

I was referred here by the VA. I missed the new patient appointment. I called to reschedule, but…read morewas told that the "Doctors" don't permit new patient rescheduling. I called again the following week and was told it's the new office policy to deny rescheduling for a no-show appointment. Both calls ended rudely and abruptly. No loss on my end.

I scheduled a 'Get to Know' appointment with Dr. Zeina Bond to establish a local primary care…read moreprovider. Unfortunately, the clinical introduction was deeply unprofessional. Dr. Bond entered the exam room making sarcastic and dismissive remarks before we had even begun our consultation. While the front office and billing staff at this practice are highly competent, professional, and efficient, Dr. Bond's bedside manner was openly disrespectful toward an prospective patient. I cannot recommend Dr. Bond for anyone seeking a respectful, professional healthcare partnership.

My 1st.visit was very good. My new Dr. Is pretty and Smart. Also was very personal and interested…read morein my needs of health

I went to the ER the morning of 11/20/2020 because I fell on my arm on 11/19/2020....to find out…read morethat I broke my elbow.....I was told to follow up with a certain orthopedic doctor by the ER doctor.......I called the ortho doc on 11/23/2020.....I was told that they don"t except my insurance....... So I called my insurance company so that they could tell me which orthopedic doc accepts my insurance.......The nice lady that I spoke with found an ortho doc for me but I needed a referral from my doctor......So she called 11/23/2020 (before noon) GraceMed Good Samaritan Clinic (the clinic that my husband, children, and I have gone to for the last few years) to have them call in a referral to the ortho doc that accepts my insurance........mind you my doc is out of the office until sometime in December and has been out of the office since September or October......my doc has not responded yet.....which I have no problem with.......she has her LIFE OUTSIDE OF BEING A DOCTOR!!!!!!!!!! BUT there is another doctor there that CAN CALL IN THE REFERRAL for me...........CATCH 22!!!!!!! I FIND OUT TODAY 11/24/2020 I have to make an appointment to see him IN ORDER FOR HIM /HER TO GIVE ME A REFERRAL........I HAVE BEEN TO MANY CLINICS AND DOCTORS OFFICES IN MY 42 YEARS OF LIFE.......I have NEVER needed to see another doctor at the same office if my doctor was out to get a referral for something like this.......I AM TRULY PISSED OFF!!!!!!! I was advised by my insurance company to fail a complaint with them and find a different doctor.......Don't get me wrong I LOVE MY DOCTOR (Dr. B) she is the BOMB!!!!!! I AM DONE WITH THIS PLACE!!!!!! I WILL BE MAKING THE NECESSARY PHONE CALLS I NEED TO MAKE CONCERNING THIS ISSUE!!!!!!! I have NEVER had ANY issues here!!!!!!

I have received several epidurals from Dr. Ain . I read some of the other reviews left and that was…read moreNOT my experience at all. He always chats with me and he does this amazing gentle thump up and down my spinal canel when he puts the nerve block in that absolutely is the difference between pain and no pain when the shots are administered.

Dr. Robert Ain was very gentle and taked me through it. He was very good at his job. The nurses…read morewere fantastic they were nice and calming.

Brittyn Bibi, PA was open and conveyed compassion during my appointment on 7/14. I was pleasantly…read moresurprised by her manner and ability to slow down and explain things that I didn't understand. I have had challenges with keeping my blood sugar regulated, that's why my PCP sent me to her. For the first time in 20 years my A1C was 7.1. Thank-you Brittyn.

Absolutely love Dr. M. I have thyroid issues and he is…read morevery calm and reassuring at each and every visit. He explains the options you have and what may or may not happen down the road. Wonderful bedside manner. He has even answered my emails on a Sunday!

BEWARE of this establishment. I took my son here to get help as he was weak and lethargic and was…read moretold they cant serve him because they dont have the tools to do so. They did not even examine him after being told of his symptoms they just looked at him. I rushed him to Wesley by car and he was found to be in Diabetic Ketoacidosis with a Blood Sugar that read HI and later read 900. He was flown by airplane to Childrens Mercy hospital in Kansas City, MO. He opened his mouth at the Wesley ER and his tongue was almost dried out, I GASPED!!!!!!! The Dr. at Wesley hospital and Childrens Mercy shook their heads in disbelief he was turned away. SHAME ON YOU!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU SHOULD NOT HAVE A LICENSE TO TREAT!!!!!!!!!

Every time I have been to the clinic, I have been very satisfied. They have been friendly and take…read moretime to understand your issues. Grateful for the ease of getting in and the care they show.

Avoid at all costs if you care about yourself or loved ones…read more Here's a typical experience: Wait 45 minutes past your appointment. Try to explain side effects while doctor ignores you. Two minutes into appointment doctor leaves for a phone call. Upon return states...nothing, ignores all concerns. Leaves. During your most vulnerable time they treat you like you don't exist or matter. Please please look elsewhere.

This place is horrible. Communication sucks. They leave you on hold forever. Don't return calls…read moreseldom return portal messages. My doctor finally diagnosed me after I demanded a bone biopsy. He put me on oral chemo and iron infusions. At the next visit he said the oral chemo was doing more harm than good and discontinued it and said I was too sick for iron and it wasn't working any way. He then dismissed me from the office. I went for a second opinion out of state. Found out I have 2 cancers i need chemo stem cell transplant and bone marrow transplant. All these things CCK said I didn't need. So glad I got a 2nd opinion . This doctor said I had 2 yrs to live and why treat me. Seriously he wants his patients to die. Stay away from this place.