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    Van Nuys Kia

    4.0 (1.6k reviews)
    Open 10:00 am - 8:00 pm

    Services - Van Nuys Kia

    Vehicle battery testing

    Auto loan

    Auto battery and fluid recycling

    Van Nuys Kia Photos

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    My future new car !
    Ron W.

    Car was dropped off at 7am for a road hazard tire issue. Not only did it take 12 hours to install a tire, I was charged $325 even though the tire was covered under a 1 year warranty . I've only had the car 6 months ! I'll be going to corporate on this , as they refused to sell me road hazard coverage on the NEW tire ! Unacceptable!!

    $330 labor for a battery replacement!

    I was charged $792 for a battery replacement on a 2023 Kia soul! Picture this: 1. Took the car to Kia Van Nuys because the collision alarm light would turn on while driving and the car would not respond once it was stopped. Picture and video were shown to the manager-Greg. 2. The car was dropped off on Wednesday and we were told to call Monday to check on it. It was Greg's day off and I couldn't reach anyone with update that day. 3. On the 11th, I was told the car was ready and that it was driven for 15min but no issue was detected. I picked up the car and nothing was done. 4. The very same day the car was picked it was giving the same issue and so I took the car in again, I believe on a Saturday. Greg the manager mentioned to call back Monday. Again, his day off! 5. On Tuesday we got a call from Greg saying it looks like it's a battery issue and that the total cost would be $450. Being that the car is under warranty I did not want to do it myself so I had to accept. 6. On Wednesday, me and Greg had a heated exchange over the phone since it was the second time the car was there, the second time he says to call on his day off and the fact that it's really weird that now it's a battery issue. Keep in mind the car was there a week before and no battery issue was brought up, never had any weak battery signs but that's on what Greg is focusing. 7. Saturday, the car is ready and I and get charged $792!!!! That is $400 for battery and $330 for the labor on the battery item (itemized in their bill). So not $450 like Greg said it would be, but almost $800 for a battery change.  The other issue under warranty, no mention on the itemized bill... 8. After this, I called Kia Ventura and Kia van nuys to get an estimate for a Kia soul battery replacement. Parts and labor: Ventura: $295+$50 Van nuys: $350+$50  9. I also called another shop asking about the sensor issue to what they mention the following: You might have a dirty sensor.... Wash the car and disconnect the battery to eliminate errors. 10. I was upcharged an absurd amount by Kia but I was offered a complimentary car wash! So the car was washed and the battery replaced. Was the battery replacement necessary? I don't believe so. Never had any issue related to the battery and because the car was washed and the battery replaced, then the car errors related to the sensor that now was clean from the car wash, were eliminated. 11. Greg gave me an estimate above the normal and then charged me almost double of that amount for a battery replacement that was not necessary except to make sales! I was robbed at Kia van nuys service!

    wish I could give zero stars. Do not bring your car here if you care about it -- especially if you've already prepaid. My car was barely used, yet it feels like they didn't even bother to change the oil. The oil was still dark, which makes it obvious nothing was done. On top of that, the package I paid for included a tire rotation, and they didn't do that either. So what exactly did I pay for? This is careless, dishonest, and completely unprofessional. You're charging people for services you're not even performing. I will not be coming back, and I strongly recommend others stay away.

    So stupid how the dealership is few blocks away separate from the service department.
    Greg C.

    The service advisor representative Arno Babajanian is very unprofessional and rude. I came to drop my wife's car for an oil change and waiting in the lobby for 15-20 minutes and wasn't even acknowledged as most of the service advisors were either chatting or eating. I approached him to ask for assistance and all he said in a rude way was "it is not in my control" I am not available to help you. The other representative Greg Minanian after hearing him say that approached to assist us with our service. Kia's are horrible cars along with the service department. Best services are Lexus, Infiniti, and Audi from my past experiences never getting a car from Kia again better off taking a bus or bicycle.

    Tracey S.

    I was struggling to pay the parking meter when Manar Ali, a salesperson, came to talk to me. We started talking && never have I felt so comfortable. The easiest experience where the entire team at Van Nuys (special shoutout to the GM, Arnold) made it possible for me to get the car I wanted on my terms. Thank you for making the entire process enjoyable :) Russell, enjoy the empanadas!

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    7 months ago

    Emilio was very knowledgeable and helpful. It was a pleasure to negotiate the deal on my car.

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    7 months ago

    Emilio was great! Wonderful attitude, made me feel comfortable and heard and really worked with me to make a deal.

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    7 months ago

    Great experience ask for Richard Martinez! He makes everything so fun and easy. I look forward to doing all my business here

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    Review Highlights - Van Nuys Kia

    Manar was, transparent, honest and helpful with every step and we felt confident that we were being taken care of.

    Mentioned in 49 reviews

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    Sports Trend Auto Sales - Big thanks to Jonathan and Randy - They made this happen!

    Sports Trend Auto Sales

    (232 reviews)

    Van Nuys

    Randy Breskin made it happen for us. Buying a Porsche is not an easy endeavor especially if you are…read morelooking for a specific year and model. Sports Trend had the best Porsche selection. We found the right car for us here. Randy was patient with us and allowed us time to completely check out the car to our satisfaction. He and his staff were very well informed and helpful. They took time to show us the many features of the car. We are so satisfied with our selection and the service received. Randy and his crew were great. We would definitely consider Sports Trend again for any future purchases.

    I purchased a vehicle from Sport Trend Auto in Sherman Oaks, CA. I purchased the vehicle from Andy…read moreBreskin the general manager of the dealership. The purchase was made on October 26, 2019 for a 2006 Porsche 911s with 17874 miles. I saw the listing on the website and since I live in Northern California. I wanted to get as much information from the dealership as possible prior to committing to such an expensive purchase of this vehicle. Randy assured me that he was a Porsche specialist. After my interactions and poor customer service. I have concluded that he is a used car salesman. We negotiated an agreed on a price prior to me committing to travel down to Southern California to see and test drive the vehicle. My goal was to drive the vehicle back if everything checks out. During our discussions and negotiating sessions. I made it clear that I would be traveling to Sherman Oaks area by plane and would be returning home driving the vehicle. This was to ensure that his staff would double and triple check the vehicle for any obvious issues for the journey back home. Randy assured me that the vehicle was in excellent condition and I should not have any problems driving back to the Bay Area. I flew down to Southern Cal on Saturday and took an Uber to the dealership. I met with Randy and started inspecting the vehicle. I pointed out a few things to Randy that I noticed regarding the Porsche. Like most used car salesmen, he had an answer for everything. There were several issues I pointed out. Stone Guard film has black fingerprints on it, the rear lights are off alignment, there are 20% tint on all the windows including the windshield, California law is 70% to be legal. Randy explained that the guard film was an easy fix, the light was a simple adjustment and he didn't have staff in on Saturday to remove the tint from the windows and repair the other issues. He assured me that this was minor and would be resolved at a later date. This concerned me, so I asked again if the car had been double-checked for minor issues prior to me purchasing the car. He again assured me that the car had been checked and everything was fine for me to drive back. I took Randy at his word that the vehicle had been checked and proceeded to complete my paperwork, pay an additional $50 for a specialty plate. After completing the purchase of the car. I went to a nearby gas station to fill-up for the trip home. The Porsche would not restart as I turned the key. Nothing! I kept trying and trying and finally heard a click and got the car started. I drove directly back to the dealership and told Randy about the starting issue. He starts messing around and told me that this is a common problem and easy to be fixed. Unfortunately, there is no staff around and he cannot get it done until Monday. He assures me that I will have no problem driving back just as long as I don't turn off the engine if I need to purchase additional gas just to be sure. The following is what I have learned about the vehicle after taking to a reputable company to inspect it. Sport Trend Auto is considered a Carfax advantage dealer and it is protected with a Carfax buy-back guarantee. This means absolutely nothing since the Carfax buy back is only for the person/company that paid for the Carfax and since the dealership provided you with one, you are not protected. In addition, you are only protected 90 days, and reporting to Carfax could take as long as 2 years. The vehicle was a repo as evidence shown. Therefore, the issue with the vehicle starts is not from the part that Randy claimed to be a known issue. It was diagnosed by Porsche dealer as the key fob. The one key that randy gave me to the car was a clone from an aftermarket source, not an OEM key as the chip was cloned. A clip was also missing from the key fob thus making the key loose and difficult to push in. The Porsche was also used for track racing, there were extensive minutes in zone 5 under the VAL report. VAL report is what Porsche used to determine if there are excessive over-rev of the engine thus will void any warranty under the service agreement outline. There are signs of modified suspension and body damages along the side skirts, the engine cover was replaced as photo shown. Many parts of the vehicle been resprayed. Bondo were discovered along the side near to the wheel wells. Both side mirrors have been resprayed and damages to the left door were evidence since many parts within the door shown from aging and not from a vehicle that has 17874 miles. Possibly is a junkyard door panel replacement since the side mirror control unit needed to be replaced along with the window track. The stone guard cannot be pulled out because it was installed before the re-paint was set, evidence shown that the whole rear has body damages which are not reported to Carfax. There were 2 layers of window tints and both needed to be removed to meet compliance

    AutoLux Sales and Leasing

    AutoLux Sales and Leasing

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    More than excited about my new car purchase and can't wait to drive it all around the city of LA…read moreand a beautiful state of California. After dealing with several dealerships and car brokers without being able to get to a desirable price level I ended up finding Zorik and his stellar team. Believe my experience as I had a chance to compare - these guys have the best prices and deals possible. Moreover their experience is so vast they can work on different options with you and help you make the right choice that is definitely going to benefit your budget and preferences. I almost lost my hope to find the car with the features I wanted for a reasonable price. But thanks to Edward and his amazing brokerage experience I ended up even with a better option. They were also nice enough to keep my previous car at their parking lot over the weekend before I came back on Monday to turn it in to a dealership. On top of that they put their best effort and kindly attached a number plate to my front bumper using their own instruments saving me a trip to a dealership where it should have been done from the get go. I've had above and beyond amazing experience with these guys. Needless to say I'm going to recommend them to everyone I know and definitely will be back for my next purchase.

    The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

    Auto Boomer - After

    Auto Boomer

    (26 reviews)

    Sherman Oaks

    I originally came here to see a Fiat 500 because my insurance labeled my Fiat 500 a "total loss"…read moredue to a fender bender I got in. I applied for financing and during that time I kind of decided I ultimately didn't want the vehicle. Stephan offered me the opportunity to have my car fully repaired like new at significantly less than so many other body shops quoted. I was ELATED! Because ultimately I love my car and I was basically seeking another one of the same to no avail(I also adore the color most of all). So it took exactly 1 week and 1 day for them to have my car fixed, replaced the entire hood and repaired the bumper while my insurance left me no hope of that being a possibility at all. I have no idea how they did it let alone so fast. Just look at the pics of before and after I've attached. He did an amazing job taking care of my car and even had it detailed inside and out! AND even changed the body of my key that was falling apart which a corporate Fiat dealership would've charged me like $250 at least for. I can't recommend them enough! He was a very kind and sincere guy and I will definitely be contacting him again for any possible repairs I may have in the future. THANKS STEPHAN!!!

    I bought a Mini Cooper S from Autoboomer in 2016. The purchase was one of the easiest I've ever…read morehad with a car. Drove the Cooper up to Nor Cal and motored around for years without any trouble and sold it last year. On top of that, the guys were nice and the price was right.

    Sherman Oaks Exclusive Auto - Before

    Sherman Oaks Exclusive Auto

    (176 reviews)

    Sherman Oaks

    I had a very disappointing experience at this shop. I was charged $767 for what should have been…read morebasic maintenance: an oil change, brake fluid flush, engine air filters (2), a cabin air filter, wiper blades, and a drain plug. After reviewing everything, I feel like I was heavily upsold on services and parts that either weren't urgently needed or could have been done at a much more reasonable price elsewhere. For example, my vehicle wasn't even due for an oil change yet based on my mileage history. I actually wanted to see if they would be honest about it, but instead I was still sold the service. What really bothered me is that the business promotes honesty and transparency, but my experience felt like the opposite. I didn't feel properly informed or given options -- just pressured into agreeing to expensive add-ons. If you have money to blow, then by all means go to this shop. I originally checked Google reviews and saw mostly positive feedback, which is why I chose this place. But after my experience, I went on Yelp and found multiple reviews describing very similar situations to mine. I strongly recommend getting a second opinion before agreeing to any services here. Unfortunately, I won't be returning.

    I've always had a good experience here, and have mainly come for oil changes and smaller…read moremaintenance items on a few different cars. A more complicated problem with my car + an especially great experience at this shop left me wanting to leave a review! I started having some very common water pump and vacuum system problems with my beloved 718 Cayman S a few weeks ago - these are well documented issues with the car, but can be very difficult to diagnose and truly fix. When I first started having problems, I decided to go to another shop in the area to get a diagnosis to figure out what was going on. That shop gave me a lot of stress and very little confidence that we would get the issues sorted any time soon, so I decided to come here and met with Amir. Again, the vacuum issues on a 718 especially can be a bit complicated to diagnose. From the moment I started working through these issues with Amir, he was very good on communication, transparency, and did not in any way run up a bill of other random things just to try to get more money. He sent me photos every step of the way of what was being done to my car, communicated on parts coming in, etc - I felt very comfortable having my car there. When Porsche took longer than they had promised us to get a part in, Amir made the wait much easier by helping me out with a rental. The car was driving beautifully after I picked it up, but I ended up with a fault code again and I had to come back in - I don't fault Amir/the shop for this at all, 718 vacuum issues can be very complicated and oftentimes there is no "issue" left other than a ghost code. The experience of coming back here to diagnose why this code came back actually solidified my confidence in this shop - they were once again extremely transparent and very considerate in making my second visit quick and painless. My car is in phenomenal shape, and I saved a good amount of money (and headache) compared to what I was quoted at another spot down the street. Thank you Amir!

    Van Nuys Kia - car_dealers - Updated May 2026

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