Miss this clinic since we moved out of Sydney! Get treated like a person, not a patient…read more Collaborative, progressive, empowering, responsive, credible. Drive collaboration and communication between parts of the system and all focused around me (and my family) as health consumers! One of the things I miss most about Sydney. Ozdocs online - repeat scrtips, test results etc on line. Every staff member was excellent from administration, nursing, GPs, students! Can't recommend it highly enough!

I highly don't recommend this clinic. We visited this clinic a few weeks ago for the first time…read more The doctor that we saw on that day was lovely. I needed to put my son in Australian Immunization System as we recently moved from overseas. I contacted AIR to double check if they have received my son's immunization history from overseas, and they said that they still haven't received from the doctor yet....I contacted the clinic, but the receptionist said that the doctor is on holiday, and she couldn't do anything for me. They are not helpful at all. After explaining my situation, she said that she would fax it to AIR. I then called AIR to check if they have received the fax from the clinic, and they said they haven't. Very disappointing service!!!!!!!!

Although the receptionists at this medical center were lovely, I was very disappointed in the…read moreservice I received from the doctor. I had to go in for multiple blood tests once a week over the course of a month and despite that I saw the same doctor each time, not once did she remember who I was! I know Doctors see lots of patients every day but if you want to find a doctor who you feel you can trust, who recognises you and who actually gives a stuff about why you are there, than I would not recommend this clinic to anyone.

Avoid this practice! We brought our 6 year old in with likely pneumonia. He was started on…read moreantibiotics and we were told to call back on Wednesday for the swab results. On Wednesday we were told we need an appointment to get the results and the next available appointment was Friday. On Thursday he deteriorated and had to go to hospital by ambulance. It turns out that he had a different strain of pneumonia to the one he was prescribed antibiotics for, and if anyone had checked the results we could have got the right antibiotics in time to avoid a hospital stay. When I complained to the practice they saw no issue with this and did not agree there should be a process in place to review test results of patients whose doctor is not working that day. The doctor we saw was fine but this practice has no regard for patient outcomes.

I went here for a long time, because they are open long hours and they bulk bill. I figured that…read moreeven though you won't get the same doctor each time, at least they maintain your records centrally. Like others I discovered that the wait times can be interminable and the receptionists hostile. They are utterly tired of being asked how long it will be (or any other question), and will generally not answer, even to give you a sense of how many people are before you. You get the sense that they are actually employed to do some other vastly more important job than staffing the reception desk, and are taking your details as a favour and under protest. There is a huge opportunity for this place to improve patient experience by adopting any kind of queuing or ticketing system. They are surrounded by cafes where people could wait, with some signal once there are only two or three patients before them in the queue so they can return in good time to be called. Anyway. Almost all the doctors I saw here were professional and competent, if hurried. Only one ever tried to sell me scam orthotics. But I had a couple of serious misdiagnoses. Once a doctor gave me instructions for a sprained foot that turned out to be the opposite of standard advice, making it progressively worse. A physiotherapist at another practice sorted me out eventually and it only took a week of following the opposite advice to come good. Other doctors here told me that recurring stomach pain was gastro. I would take antibiotics and then later it would recur. Years later after switching doctors I was referred for a colonoscopy and it turned out to be diverticulitis. After dealing with that properly (it took surgery) I'm cured. My advice is: use one of those apps that lets you search for appointments around you and make a booking with a local GP. Lots bulk bill. Keep trying until you find a good one who cares about you and will spend more than 15 minutes on the appointment if necessary, and who is well connected so they know who the good specialists are. Then keep going to them. If you have an emergency outside their hours then the medical centre is still there, and if it's a real emergency you should be heading to the hospital ER anyway. If you can afford it, you can even pick one who doesn't bulk bill - you'll get most of it back on Medicare either on the spot (if they're well organised) or by claiming through the app. My local, bulk-billing independent GP literally saved my life, because I fainted on arrival and he called the ambulance, then rang the ER directly and warned them I was coming and what to expect. I had sepsis - 25% fatality rate in Australia. His quick action saved my life, and a half-hour delay would probably have killed me.

Petersham Family Medical has long hours and can nearly always see you on the day you call…read more They often run even 30 mins behind which is frustrating, but it's bulk billing and the parking is easy and free out front. My husband and I see Dr. Lim. He's the best doctor-- you can tell he really cares. I would love to have him over as a dinner guest; that's how cool he is.

From the owner: PFMC is now dedicated to provide multi-cultural local communities with extensive primary and…read morespecialist healthcare services.