This would be my #1 store to shop in but it does not have a dress and when i go i have at least 40 -50 items , so it's pretty imperative for me to have one on 72 years old and I know you have a return policy but that's just too hard for me other than that. read more

This is a smaller thrift store and older building and operating system. The staff here are very welcoming and kind. If you hunt around there are deals to be found but overall it is higher priced. Will return again though. read more

SERVICE SERVICE SERVICE!!! Service is everything in my book. These ladies that work in the thrift store are absolutely horrible. They are on some kind of power trip. I spent three hours in the store yesterday and I wore the when the coats that I bought this morning and as I'm driving, the coat just came apart at the zipper so I brought it back and they wouldn't exchange it nor would they return it nothing And two of the three ladies that were working this morning. Remember me from yesterday and their standing around smiling being so unprofessional and one of them is the MANAGER!!! Lord help us! so yeah I wouldn't even go here just for being so unprofessional take your business elsewhere. I highly recommend that in anyway their prices are.P pretty high yeah you could get a good deal if you buy the ticket color of the day then it's 50% off so that's a really good deal but their customer service I'd stay away. It's not worth a good deal because all other thrift stores have good deals too. I do not support this business read more

I, for one, absolutely love Value Village! The prices are great compared to other thriftshops I've been too. I used to live in Huntsville but now, I live in Guntersville. It's a 45-50 minute drive for me, but for the things I've found, well worth it! I purchased a ridng lawn mower back in the summer of this year. And it was much needed by my son who was visiting from out of state. The man who helped us was extremely nice and helpful! The mower was like brand new too! Ww did not feel taken advantage of in the least! I have been losing a lot of weight and have had to replace all of my clothes. I recently went over there for a specific item and found seven of great quality in my size which shocked me. I bought all of them! The lady at check out was just as sweet and friendly as she could be! She really made me want to come back... which I most certainly will be this very week! Some folks maynot like it there because it's and old looking shopping center with much needed repairs but if that's you, you're going for the wrong reason! Yes, it needs help cosmetically but with the quality, prices and friendly service I and my friends have gotten there, it makes up for it. Value Village has and always will be one of three of my favorite thriftshops in north Alabama! I brag on it to folks I meet in my favorite shops in Guntersville and Albertville. If you want to find value and nice people, I highly recommend Value Village!! read more

If I could give this store negative stars, I would. They have continuously locked the doors way too early. My daughter and I work late but we're very respectful of closing times. I've owned my own business and would never close early just because. The posted hours should be upheld or else the store is dishonest and lying. They're racist and have discriminated against my special needs daughter several times. They need to be shut down immediately. read more

Horrible service and they lock the doors before closing time. Just say you closed at 5:30 instead of 6:00 and lock the doors way early. It's a dirty little place too. read more

Do not recommend. At all. I read all the Google reviews before I went and every single negative one was accurate. The employees are absurdly rude. The cashier literally had ear buds in and was having a personal phone conversation the ENTIRE time she checked people out. When I finished my purchase, I said thank you, to which she responded "mmmhmm". What?!? The couple of others I saw walking around also had earbuds/headphones on and weren't interested in customer service. Only interested in the less than bare minimum service. Just about everything is disgustingly overpriced. They actually had entertainment centers, designed for tube T.Vs, wobbly, for $249. Are they high? They have to be to think those prices are even remotely acceptable. They wanted $18 for a SINGLE kitchen chair. I found a painting labled a little over $12....it still had the original price tag from the original store for $9.99 on it. Books were the only thing that were priced adequately for used goods. Except the Bibles. For whatever reason Bibles wil cost you $2.99 instead of the same price as all the other hardcover books. Guess Jesus told them that overpricing ,greed and bad attitudes will get them to heaven. I'm not religious, but I'm pretty sure it doesn't work that way. The other really obnoxious thing this location did was grab bags. Anything that could be put in a grab bag, was. Looking for a replacement spatula? Sorry, gonna have to spend $2.98 on a bag of random kitchen crap to get it. It's normal to have a handful of grab bags per section, but this was entire shelves full of them. And the groupings made no sense. Sum it up. Lazy, rude employees. Overpriced. Annoying to shop. Go elsewhere, there certainly is not a lack of resale/thrift shops around. The owners and managers of this store clearly don't care, so neither should you. read more

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I have been shopping here for years. It's by far my favorite thrift store with the most choices in furniture pieces, boutique style clothing, electronics, household items..... $99 for an excellent new like pressure washer! I have found nice antique pieces that needed little refurbishing. Most of their items are priced accordingly to the value of the item. The staff is wonderful that is in place. They have been very helpful in getting my larger items to the vehicle. Just remember when you reading these reviews, you are not going to please everyone and some expect yard sale prices! .... Lisa B. of Huntsville, Alabama read more

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One of my favorite thrift stores in Huntsville, Al. I always find something to bring home!

I have frequented this thrift shop several times but was really disappointed in the management the last time I was in there. They've never been overly friendly but the manager that I encountered was downright rude and insinuated that I was unable to read. They have a color coding system on their sale items. I always check the color with the percentage off. I checked the color tags on this when I went in and one of the colors listed was orange, and 50% off. Yes, I should have read the entire sign because it was Christmas items only. The cashier had rung up my items and when the orange tag items didn't ring up at half off, I asked about them. She told me that only the Christmas items with orange tags were 50% off. I told her that I didn't notice it was only Christmas items and told her I didn't want those items. She said she would have to get a manager to void the sale and ring up my other items. I apologized for not reading the entire sign. The manager finally came to the register to void the sale, after her sales person explained that I didn't want the two items with orange tags. With me standing right there in front of the counter, she said to the salesperson loud enough foreveryone to herar that it states Christmas items as clear as day on the sign. I guess I'll have to move the sign as some people seem incapable of reading it. read more