total scam. Their appraisals don't work for insurance and that's the main thing you would use them for. I got three appraisals to insure two watches and a ring and none of the companies would accept their appraisals. When I asked for a refund they refused and fought me when I reversed the charge on the card. apparently there is some fine print saying the appraisals won't work for insurance. What else are they good for? This company needs to go out of business but you can't even complain to the FTC or FCC because they're not based in the U.S. read more

Have been wondering for YEARS about the origin story of my antique music box and Value My Stuff came to the rescue! It was so easy to go online and upload pics and whatever info I had, and the turnaround time for the appraisal was within the promised 48 hours. I got some good info and a fair valuation. Will have to start snapping pics of some of my other "treasures" and have Value My Stuff tell me what I really have. read more

This is not a place to go for "expert appraisal". I have an excellent condition Franklin Pierce/Jefferson Davis signed military appointment. They compared my item to a generic postmaster appointment (which an "expert" should know are secretarial signatures!). A rookie collector would know the massive difference. Auction value for 350-700?? You can't even find a poor quality version for twice that amount. It is like they had no clue how to search auction records This was a complete waste of money. These people have no clue what they are doing. Like many other have said, these are not experts at all. read more

With Covid making it difficult to find appraisers in our area, I tried Value My Stuff which states they can provide Insurance appraisal service. Even though I gave them a thorough previous detailed appraisal minus the price, I received a value of 40% less than 10 years a go by a Certified appraiser. The documentation was a fraction of what I had provided and with the increase in Gold and diamonds value, this appraisal USELESS! Interesting that they provide an Auction Value as it seems that is where their focus is for an additional revenue grab? Save your money if looking for a TRUE APPRAISAL! read more

This is my first review. My experience was so bad I created an account to leave this review. My one star review is here because they, in appraising an antique Chinese vase, admitted to not knowing Chinese in the report. To not take into account what the piece says about itself in terms of origin, studio, etc. - which information is recorded on the vase in Chinese - does not seem like a professional practice at all. I would have been happier if they were honest and simply said that they didn't have the expertise to provide a more accurate appraisal, or that the piece required more work to investigate than a thirty dollar appraisal can provide - that a ballpark is all they can give. I would respect that. I would greatly respect them if they said that they can't verify if it authentic or a replica and need to give it a replica value. I guess I'll just have to take their ballpark to someone else who can actually read what is written on the vase. It's a shame there are no refunds. read more

Value My Stuff - Auction Houses Near Me - London, XGL

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I used the "value my stuff" service for for jewelry I purchased my wife. The resulting appraisal is akin to what I imagine a pawnshop producing - the way the appraisal was written, I got the impression they searched the web (e.g. eBay) and reported the value of the jewelry based off of those prices. If you think you are going to save some money and use this service in lieu of a jeweler appraisal- I can tell you the finished work product is not comparable. I would not recommend the service and do not consider it a good value for my money... read more

Months back they relaunched their homepage with the effect that all previous pictures that you tediously selected via customer service was changed. Some pictures doesn't even show up on the new web. On febr 10 I asked about this issue and I got this reply "Once we have resolved the issue with the images, we should be able to select the principle image on the report for you". Another month has passed and still no solution..... read more

Value My Stuff - Auction Houses Near Me - London, XGL

I recently used Value My Stuff to appraise a plaque I purchase at auction. The process of submitting photos and my inquiry was easy and took just a few minutes. I was also impressed by how quickly a response was received - within 24 hrs. When I questioned the appraisal, they went the extra mile and provided a bit more information that increased my confidence that they had research to back up their hypothesis regarding the origin of the item. Overall, I would say it was a satisfactory experience and worth the modest fee. read more

Great company. I purchased a historical signature piece on eBay which VMS helped me identify as a bad purchase. I was immediately able to get a refund. Thank you. read more

I am delighted with Value My Stuff. The website is extremely easy to use and the appraisals I've received are very detailed and professional. Their service is fast and their communication is extraordinary. They confirm that they received your information and let you know if there were any issues or not. In less than 24-48 hours on each item I've requested appraisals, their email is delivered with a great PDF form with their logo and detailed appraisals and photos. Their appraisals helped me sell an item for much more than I would have asked without their help. Thank you for such an affordable way to VALUE MY STUFF! read more

A complete and total waste of time and money! I have limited edition art that hadn't been appraised for a few years. I sent pictures, descriptions, history, copies of certificates of authentication, etc., and what I got in return was the results of a search on eBay and Amazon! This was not an expert's appraisal of my art work, this was an admin somewhere Googling names and looking at the pretty pictures! I received comparisons to items of a different era, different size, and not even close to what was submitted. I'm assuming that the "expert" has no real training other than how to use Google! Ah, where's Lovejoy when you need him! read more

Very detailed feedback and timely with my request for an appraisal on an antique etching which had been in our family for decades. There is a fee for this appraisal. read more

I am very impressed with Value My Stuff. I am currently having them appraise dozens of family valuables and antiques in order to equitably divide an inheritance. One item, a corroded antique bronze pot that my dad used to keep outside turned out to be an ancient Etruscan cauldron from around 500BC! They sent me a link to a much nicer condition but similar one at the Met in NYC. I often learn interesting info about my items when I get the appraisal report back. Their experts seem very knowledgeable and their estimates seem realistic. The important thing is to take good pictures and provide them with any relevant information. They provide a low and high auction estimate and an insurance value. I use the insurance value which could be described as "fair market value" or "replacement value" of the item, what you would anticipate paying if you purchased the item privately. read more

Complete waste of $30. I have what appears to be an original Gill airbrush painting in original frame, and appraiser stated "researching the name without an initial, or in this case possibly a surname, is problematic." They obviously spent no time at all researching the name as this artist has many popular paintings on the market. It was also recommended that I show it first hand to a dealer to make sure it is not just a print. Valued at $30-100. Lesson learned and will not be a repeat customer. read more

I sent in a photo of a painting by an Australian aboriginal artist to be appraised. I had lost my paperwork over the years and wanted to know if the artist could be identified and what the value was. ValueMyStuff got back to me in one day with the name of the artist confirmed and the certificate and value. It meant a lot to me to be able to read again about the amazing woman artist who created this painting that I purchased in Sydney twenty years ago. Being able to read about Eunice Napangardi and her work has made the piece even more precious to me. Five stars and I will definitely use them again. read more

We used the service recently to evaluate a vase. I was very disappointed as I felt they did not do much research on the item. It appeared that they only scratched the surface and gave us only general information that we had already found online ourselves. I believe they could have researched a little deeper. It felt as though we were given a "stock" response about the glass company but without any specifics as to our item. Fool me once shame on you, fool me twice shame on me. It won't happen. read more

I've been sending in antiques and vintage items to be appraised for over a year. and been relatively impressed by their valuations. I have been a serious antique collector for well over a decade. There are no local antique appraisals contacts, so Value My Stuff, a supposedly reputable online business was just the ticket. You do get what you pay for, having to rely on your own photographs and personal history, taking a risk with an online appraiser, but lately my experience with Value My Stuff leave a lot to be desired. Their service is no longer what it used to be, a quick and trustworthy business. The initial appraisals have been good; matching up with other dealers. The Express service is a rip off: you will indeed get an answer within 24 hours, but at the cost of a proper valuation. I receive next to no history on the item, a little under a paragraph of glossed over details. Half of it will be direct copy/paste info from a book they have, as believe me you will get the same 'history' every time you submit an item from that era. The regular 48 Hours service has been suffering lately to the point where it is also becoming a rip off. I have received several quite hostile valuations from these so-called experts, using language and talking in a manner that does not befit adults. What is worse, half the time the valuations are done as quickly as the expert could handle; the certificate is riddled with glarring spelling errors and other typoes like it were written by a person whose first language is not English, and put no effort into proofreading. Some valuations return half-finished, with missing auction quotes and insurance recommendations, plus with virtually no history on the item. These experts do not give you any help other than what you can find in an eBay community (for free). Recent valuations I had requested have been wholly incorrect and quite disturbing. I seriously doubt their 'silver expert' was justified in pricing an antique solid sterling silver item of considerable weight, age, and condition at $20. This is not an exaggeration: they quoted me $20USD. Other items quoted at ridiculous, inaccurate quotes ($50 or less) go against second opinions and auction houses elsewhere. What Value My Stuff will quote you $50, another auction house will quote you at $500. Antique collectors, beware - avoid Value My Stuff. They are thieves and give you false appraisals. read more

PLEASE READ.. Please pay attention. I am normally not one to complain, but this needs to be addressed. I have item made of Jade, from the 12-15 centuries. Knowing the appraised value, cost, history, I decided to let this website value my piece, just to see the valuation, and to test them on their abilities and procedures. The results Value my Stuff gave me were NOT comparable to the valuation I have received when I bought the item from a reputable dealer. Value my Stuff, under valued and lack history on my Piece. I have had other items reviewed by this website, that now throws all these items values into question (WHAT?) Obviously, the people responsible lack the experience to do appraisals. I would NOT RECOMMEND using this service to anyone, who want honest appraisals read more

I really like the turnaround time and the knowledge this company has. They were very professional and kind and went over and beyond! Thank you so much! read more

Took a week and the valuation was not in depth and really just about half of what identical items were selling for on Ebay. Then a few weeks later, I got a request from a pathetic auction house asking me to send them a picture of the item for them to place in an auction. Not sure if the two are connected...just wondering. read more

In addition to valuing my items professionally, with valuable and reliable information that I have learned I can trust, their service is personalized in the way that they have taken care of me. They obviously value every customer personally, and want every customer highly satisfied and pleased. I felt as if I was working with them in person as opposed to online, and that they really cared about what they were doing for me, which made all our business very pleasurable. read more

Great service , knowledge is excellent , customer service always answer me fast , I would like recommended this service, people think they have stuff millions worth , but I am objective . read more

Value My Stuff helped me with a small vase that belonged to my grandmother. I found out where the vase had been made and how, and the approximate age. I also found out that it has no real value other than sentimental. The company was kind enough to refund their fee because of that. I will be using their service in the future. read more

I sent these folks a glass etching that included the dimensions. The picture I sent showed the etching placed in front of a larger curved window. The valuation came back as a window etching. Had anyone read the dimensions I sent, it would have been obvious that the etching was not in fact the window. They had absolutely no clue who the artist was and their response to my question about the "window" valuation was unacceptable and somewhat rude. I have absolutely no faith in their ability to appraise or communicate! read more

PLEASE DO NOT GIVE THEM YOUR MONEY I have never felt strong enough to actually leave a review on Yelp before for anything, restaurant or otherwise. And the time it takes me to write this is worth far more than the $15 they charge, but it is worth it if I can keep someone else from wasting their time. My story is simple. I purchased a piece of art from a local antique shop. I did some online research and found lots of details but not enough to form a conclusive opinion. I submitted the same details and photographs to ValueMyStuff, Barneybys, and Kersten's Antiques, all found from a simple google search. The latter 2 got back to me within 24 hours, ValueMyStuff in about 36. Barneby's dated my piece to late 1930's and valued it at $950. Kersten's, late 1930's or early 1940's and valued at $800. ValueMyStuff dated it to 1970's and valued it at $30. In addition, they claimed there was "a smilier piece on an online auction right now for 44 GBP". At the bottom of the evalution is a message telling me that I qualify for additional services and would I like to auction the item with them? Conclusion? They are obviously attempting to undervalue the item in an attempt to buy it from me for a fraction of its value. SCAM SCAM SCAM. When requested a link to the mysterious 44GBP item currently for sale, I was ignored and of course, none was provided. If this item existed, why would they not provide me proof? When I asked for a refund, I was given 2 choices- "Send in more HD photos" or "provide other written evaluations." Of course, I am not sending them any more photos- why waste my time, and I absolutely am not sending them copies of the other valuations with true professional opinions. What would be the point? They would have only continued to be hostile and in my guess, tried to harass the other sites. Also, why would I give these scam artists more inside knowledge to further use against the next poor customer. All of this is to say- It's only $15 luckily. But it's still your $15, and you shouldn't waste it on an incorrect opinion. More to the point, you shouldn't enter into a bait and switch where they try to get you to auction your item with them priced at nothing so they can then buy it from you for nothing. Wrong opinions, dismal customer service. Take your money elsewhere. read more

Quick service but clueless keep away from these cowboys. I had at least 30 items valued by them and all was totally inaccurate. They do not know reproductions from genuine antiques. They valued one of my sculptures between 10000 to 20000 euros and it only worth not even 1000 euros. read more

I heard of them via a reputable sports memorabilia company. I contacted Value My Stuff via email and felt comfortable enough with their email response to submit the autographed Kobe Bryant Basketball Shoes to them for valuation. I paid to have them evaluated in 24 hours. It has been more than a week and still no valuation. I finally received an email from them today after emailing them several times. They claim it somehow got spammed. Really? Then they claimed my information wasn't saved in their system even though I input all info online, directly on their website. I tried to call the NY office. On one email the last two numbers of the office number were suspiciously left off. So I called based on their website and received a recording saying the number was not in service. Seems very much like a scam to me and very suspect to me. I'm contacting my bank to dispute the charge. I don't trust Value My Stuff to handle the refund which they are offering. PLEASE spare yourself the loss of time and money and seek other reputable services. Warn everyone you know. Save them the headache. read more

As an employee of this concern, I can speak very fairly to this business. Right now I am waiting to be paid for my services a meager $35.00, for which they will not send me a check, and have changed the policies without notifying me. The appraisers are brilliant and very hard working folks. We do a excellent job, and from inside, there is also an appraiser who checks our appraisals to make sure that we are doing a good job, and also to check typos. We work from a template and only see your object from photographs. Many of them are good and some photographs are not. There is always the issue of taking the object and having a specialist from an auction house to give a one over. The infrastructure of the business and getting in touch with the appraisers is awful, hence my problem above. I think that folks who I work with were not such book-minded, simpletons who were not pretentious and actually had common sense. But I get paid so little to do these appraisals. read more

They responded within 48 hrs. However, their information on my art piece was something I could have googled. Most of all, their appraisal of my piece was very off base. SAVE YOUR MONEY unless you want to make a donation. read more

The service is inexpensive and usually returns the valuation within the 48 hour window as they promise. I have used them 4 times now and only one valuation fell outside the 48 hour window. That particular valuation also did not correlate well with evaluations done on that same object by other appraisers. I contacted valuemystuff.com to request they take another look at that object, which they assured me they would. That was more than 2 weeks ago and I am still waiting. That has been the case with all inquiries I have made regarding other features of the website. I receive a response email saying I will be contacted soon then hear nothing further. read more

The valuation service is affordable and efficient. Not only do they provide valuations, but the art identification service is such a bonus. No longer do I have to go to Central London to have my antiques appraised, but I can do it from the comfor of my own home read more

Agency service: Sent paintings to their agency service to sell 6 months ago and still waiting to hear from them. Valuation service: Most of the time it is very good. However, it has taken longer to receive the valuations back. If they cannot do it in 48 hours as advertized, they should not promise 48 hours. read more