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Valley Vision Clinic

5.0 (1 review)

Services - Valley Vision Clinic

Eye exams

Eye testing and diagnosis

Retinal imaging

Valley Vision Clinic Photos

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10 years ago

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Sterling Optical - Grand Forks

Sterling Optical - Grand Forks

3.7(6 reviews)
1.1 mi
•$

I interacted with one live, "IN person" person during my entire exam. Seth: you were great. I saw 2…read moredifferent techs and the actual doctor on a monitor. WHAT? I asked Seth if I would be seeing an optometrist. He said "yes". Technically he didn't lie: I "saw" an optometrist. BS you guys - tell patients that we won't actually be physically, in person "seen" by the actual doctor.

*edit- 2/10* The owner reached out to me and today we had a productive conversation on the matter…read more My issue with Dr. Tyler remains, but after my conversation with the owner I expect I will return at a future date. Last week I was in for an exam. The doctor I saw, Eric Tyler, is the worst ice ever seen. I literally ended up walking out without completing the exam. He was rude, right off. Didn't even give his name, I had to find it on some paperwork. I was planning to get contact lenses. It's been some time since I've had them, soni was struggling to get the first one in. Rather than let me continue to try, he said he'd do it, which I wasn't comfortable with but didn't feel like he was giving me a choice. The first went in fine, but the second would not align properly. He attempted three times, and it would not work, and during the attempt he poked my eye quite hard. I became irritated and uncomfortable, and decided I would worry about the contacts at a later date. I told him to stop and I would just do the standard glasses, but he insisted that perhaps the prescription was wrong, and asked me to redo part of the exam. At this point, my eye wasn't focusing properly and when I told him I couldn't clearly see the chart anymore, he said that there was no reason and it didn't make sense. I was angry by now, and terminated the exam, removing the one contact that had been successfully put in and leaving the room. As I was leaving, he rushed into the waiting room and declared to his nurses very loudly how I was "having a panic attack" which was not even remotely true. I was angry and I was frustrated he wasn't listening. I don't know if there were other people besides my girlfriend in the waiting room, and find this behavior very unprofessional and inappropriate. I left the building. I learned from my girlfriend, who was seen after I left, that he talked to her about what happened (again, very unprofessional) and that he tried to say it was my fault because the lense had become too dry from the multiple attempts. My eyes were literally watering during this so that is false. I should point out that I have no idea if he actually knew it was my girlfriend he was talking to. For all I know he thought she was a complete stranger to me. Even if he knew, what right dies he have to discuss my exam without my permission? I will never go back as long as "Dr." Eric Tyler is there.

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Sterling Optical - Grand Forks
Sterling Optical - Grand Forks

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Valley Vision Clinic - optometrists - Updated May 2026

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