Literally the worst, I've only been with this bank two months and I already have a bunch of…read morecomplaints. If you have direct deposit, or you deposit your check online, They will literally hold your check from you because you are "new" to their bank. People have bills to pay and can't wait two weeks to have access to their money that they we're supposed to get that same day!

I was receiving E-Statements until May of this year when I suddenly started getting paper…read morestatements that I DID NOT want. Conveniently, I started getting charged an additional $3.00 per month for these statements. I am certain that in the near future, I will have a new bank. When I called, the person I spoke to was really indifferent, clearly not good at customer service. The cost per month was already a thorn, but this little stunt was a relationship killer in my opinion.

Great location. Fast service. Make an appointment for anything else that doesn't include deposit or…read morewithdraw, it makes everything fast and easy.

Horrible service, if you own a business do not go to this branch. They gave no effort to help me…read morewith a wire transfer and shewed me off because they were too busy. There were 3 customers...

Promises not delivered. WF told me they would take care of Social Security between my bank and WF…read more Nothing has happened! The good is the people who work there! Very friendly!

Always new tellers. What is going on?? I always see multiple tellers every month or so. Why do they…read moreleave?? Is it that bad that no one can stay there more then a 2 month grace period? NOT GOOD!

Both of my teens had savings accounts here with both parents name on the accounts. However when I…read morewould go through the drive for change I felt like I would get the third degree even after showing my ID. This has happened several times. One day, I had to wait more than 10 minutes for change from a $100 bill while other vehicles drove up after me, in the other lane, and were waited on. When I asked why the wait for me, the teller was annoyed as if I shouldn't be asking. Her answer was not in the most professional way. Needless to say we recently closed the accounts and opened up at another local bank in which we've heard great reasons to bank from several friends.

ATM always ends up out of service, online banking takes forever to update balance. Probably the…read moreonly reason to have the account is if you live in the city and can't go to any other bank.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Adam Price , the so called manager was rude, incorrect and seemed to have a fragile ego. when he…read morewas told he was incorrect , instead of fixing things , he became condescending. I had several accounts with Chase and am closing them all because of his incompetence.

Hit and miss when it comes to the bank tellers. I've had them talk to me about other customers in a…read morenegative manner. Displayed inappropriate behavior when talking on the phone to the bank manager. Go to Wells Fargo, they deliver better customer service.