I love Birkenstocks and I love shopping local. Valley Sole checks both of those boxes and provides helpful, but not overbearing, customer service. When I made a poor style choice and asked for an exchange, they took care of it for me immediately. read more

A fairly nice store with an excellent selection of Shoes. The young staff though needs more oversight and more training. I was looking to take my daughter to a Birkenstock store and this was the closest that we could come to finding one. The young girl that helped us informed us that she was new and kept pushing some shoes that she was wearing that were lined with fur, she kept mentioning how she just posted them on social media, etc. etc. I said I'm sorry we are here specifically for Birkenstocks and maybe to look at some of the ON brand shoes When my daughter picked up a para Bourke in stocks, I said to her how much do these cost? She said oh probably about 160 I said well let's not guess let's find out what they cost while I was waiting. I started to look at other shoes and was very interested in two or three other pairs for myself Along the walls. I noticed that not one pair of shoes in this entire store with the exception of clearance, Shoes had any price tags whatsoever and given the aforementioned work when I asked how much another pair was, I did not have the energy nor the desire to chase down prices on every pair I wanted to look at, I did mention this to one of the other girls and she said the owner for us for putting prices on the shoes because we just have such a high turnover in our shoes. We couldn't possibly keep track of the prices which is bullshit. My daughter ended up finding a pair of Birkenstocks. She liked. I asked the girl if she was going to fit them as far as tightening the buckles so that she could break them properly and she looked at me like I was speaking. Greek never bought a pair of Birkenstocks, where they didn't gladly help you adjust them so they would be broken in properly. It's a very nice store, but the fact that they don't put prices on any of the merchandise nor have staff that is very knowledgeable about the brands or the prices I'm going to say we won't be back read more

Valley Sole was almost my last chance for finding shoes that didn't have the librarian velcro vibe. They advertise that Valley Sole sells "healthy shoes that aren't old lady shoes". As I'm driving to the store I actually say a little prayer that they have one pair that will work. "Please, please, please have something". I have special sizing needs for one foot - think Fred Flintstone - extremely wide. Think one of the ducks in Big Spring Park wide. But just one "messed up foot" (as my daughter calls it) It makes finding a pair that will accommodate both feet beyond challenging. Unfortunately, my prayer was not answered. I must have tried on literally 50 pair with very little luck. Valley sole is a specialty shoe store but their specialty is healthy shoes, comfortable shoes for the average foot. I thought they also catered to those of us who have special fit requirements - that's where I was wrong. I needed a wide but most of the shoes even ran a little narrow. The salesgirl knew about each shoe, but apparently, didn't know anything about how to properly fit a shoe. She just handed me shoe after shoe that I thought might work but she never looked at my feet to try to determine what would work best. Had she been able to help with anything other than style/manufacturing advice, I think we would have both been less frustrated. I obviously needed wide sizes, the only option at all on most shoes was length. Also, I did run into a lot shoes that were out of stock in my size. I was able to special order but I had to pay in advance and could only return if they fit within their normal stock. So even if a shoe did come in wide, because it wasn't a normal size that they would carry, I was stuck with it. That absolutely would not work for me. Know that comfort does come at price - the shoes at Valley Sole are expensive but they are well made and last. I have several pair that I bought here when my kids were in high school that I'm still wearing. (My baby is 31, you do the math.) A couple pair are still available - the design has remained the same for years. Costly? Yes. Worth it? Definitely. IF you can find a pair. I thought I had found a few pair that might work - not the dress shoes that I came in for but I'd take even casual shoes. I purchased three pair. I was so excited to have found shoes. That excitement was short lived as I then took them home, walked around in them a little on the carpet and then, disappointingly, returned two of the three pair. (They do have a 14 day return policy). No amount of breaking in was going to solve my problem. I did keep a pair of Naots but I have buyers remorse even with them. They just don't fit right. Honestly, I felt bad for returning two pair so I let my emotions decide and failed to listen to my rational side as I kept the expensive, ill fitting shoes. Bottom line, if your feet hurt - this may be the place for you, but if you have special needs - you may need to try somewhere else. And if you find that place, please let me know. I have one pair of shoes that actually fit and don't hurt. I am DESPERATE. read more

They do not carry large sizes and they do not price there shoes, they basically can charge whatever they want, I guess its all depends on who is working. I will not be doing business with this small locally owned business. read more

Stumbled across this store looking for a new pair of Birkenstock and was surprised by the selection! They had so many other great shoes also! I was greeted by a very friendly lady who was so helpful and patient with my purchase. Glad to know they have an online store as well! Definitely will be shopping here again! read more

This is a locally owned store owned by a woman. I had the good fortune of stepping in here (pardon the pun) by chance drawn in by her Birkenstock sign. I picked up a pair. Her wares are unique and ever changing. She has shoes of all types with a quarter of the space for men. She also has purses, clothes and socks. There's also a nice clearance space as well. Her staff is super helpful as well as nice. It's fun to just slide by to see what she's got available. Stop by. You'll thank me. read more

Buyers beware. The shoes are outrageously expensive. Julie the owner is a rude, arrogant and extremely judgmental person. She doesn't care about "the customer" at all. Do yourself a favor and go elsewhere. read more

Why order shoes online when you can shop local and support small business?? Julie and her amazing staff are the best in the area and obviously care about their customers. I can't recommend Valley Sole enough!! read more

Great selection of shoes and sandals, probably a larger range for women. fantastic really helpful staff. I got a new pair of Birkenstocks to satisfy my inner, crunchy lesbian. read more

Valley Sole - Shoe Stores Near Me - Huntsville, Alabama

The employees are SUPER nice and helpful. Usually shoe store people make me very uncomfortable because they hover. I have an extremely hard to fit foot and the girl helping me was very understanding and patient. Although it was very easy to narrow down my choices because I needed an adjustable shoe in either the largest size in children's or the smallest size in adults. So they didn't have a large selection for me to choose from, but the girl did her best to help me by bringing out what they did have. I found one sandal that I liked and she punched extra holes in the arch strap so that I could wear them comfortably until they stretch out. It's not just Birkenstocks by the way, it's a 'Euro' shoe store so they have many Euro brands. She said they may be changing the name soon to just Valley Sole. A small men's section but she said it's because men only want a limited selection of styles. read more

Not just Birkenstocks, they carry lots of brands. They have shoes for the whole family ( think, I'm not 100% sure about kids shoes here?). I took my elderly Mom there and she was treated like a princess by 2 of the sales ladies. We wanted shoes to provide mom with really good support that were not lace ups and were attractive with good traction for walking on wet grass. Friendly and super-attentive, the ladies took their time with mom, and explained the pros and cons of each style shoe, and really, really knew their product. Mom got 2 or 3 nice pairs of shoes that day and the ladies ordered a pair that mom wanted in a color they were out of and had it "snail mailed" to mom's house at no extra charge. Super service. read more

Best place to get shoes by people who know what they're doing. Nice, great customer care, many awesome brands, including some with orthotic qualities. Will always shop here. read more

Great store. Have bought all my shoes here for a number of years. They have a great selection of quality brands of comfort shoes. Never knew I could have dress shoes with heels and not be hobbling around before event ended! In addition to shoes, they have beautiful purses, Smart Wool socks, and a limited collection of classy jewelry. Check out the sales tables of shoes for a bargain. Employees are very friendly and helpful - they know their products. I like to support our local economy and this is one of my favorite small businesses to frequent.....and my feet are always smiling, read more

I have been using the Birkenstock Valley Store on Whitesburg for a few years now. I have allot of problems with my feet and legs and have found that this store has a great choice of shoes, not only Birkenstock but Naot and allot of other brands. Here I have found shoes that feel great and the staff are very patient and always ready to help get the right size and the right feel, not pressureing like allot of sales people in other stores do just to get a sale. They also carry a wool sock and footie that are super wonderful with tennis shoes year round. I will add that even thou these are wool they are not hot and feet do not sweat. Thanks to the staff for all your help over the past few years.. read more

I had fun shopping at Valley Sole. Went there for my first pair of shoes post foot surgery. The staff was very knowledgeable and showed me several pairs of shoes. I left with a great pair of shoes! I highly recommend this store. read more

Have a hard time finding shoes with great support. Valley Sole has a great selection. My favorite is Naots. The employees are very helpful and make effort to show you everything they have to offer. So glad Huntsville has a Valley Sole. read more

Beware of this store! They do not publish return policies or any other data! There are no signs identifying sale items, there are no prices on the merchandize. If you do business with them, be sure to ask every question you can think of. The treatment I received in this store was atrocious. The sales people are immature and inexperienced, they seem to be relatives of the owners. If you ask for a price they tell you an estimate, not the price. The management is unprofessional and accusatory. Save yourself the trouble, learn what fits you and order from the internet. read more

OK so when I went in I was desperate because my feet hurt so much. I normally buy whatever is least expensive that fits...I'm not much of shoe-liking kinda gal. I saw the prices of orthaheel shoes and was shocked to say the least. I couldnt bring myself to buy more than 1 pair of sandals and insoles. Regradless, the staff was SOOOOO incredibly helpful, attentive, and kind. It's a few weeks later now and...well...i hate to admit it...but they were right. When you wear shoes that are actually good quality and fit right, you realize teh true value of the shoes. I've also done some price shopping since then and they are right on target so I look forward to stopping back in some time this weekend for a few more pairs. Thanks for your pateince, See you soon! read more

Shopped for the first time about 2 weeks ago and bought a fantastic pair of walking shoes! They're called "Clouds" and that's just what they feel like! I have severe feet and ankle issues and these shoes make my feet and ankles feel so good! Besides quality shoes, Vally Sole has the friendliest, most helpful staff. They really know their stuff! Will definitely pay another visit! read more