This, by far has been the worst experience in buying a truck. The sales rep Fernando is the person…read morewho sold a truck to my husband Ivan. To begin, we flew out to Texas to pick up a broken truck after a month of waiting for the process to be completed, it had to be jump started to even get on. The truck had almost no fuel. The truck was not in good working condition, the check engine light came on after driving the truck the next day! They sold us a truck they that was not in working order!! The sales rep knew my husband needed a truck with PTO compatibility, but when we got back to California, the mechanic said the truck was not compatible for PTO installation. We then waited AGAIN TWO MORE MONTHS to finally get a truck that was PTO compatible, he apologized again and again starting that it was an anomaly after 19 years this had not happened! The truck that is PTO compatible THAT WAS ALREADY HERE IN CALIFORNIA was a little less expensive than the broken truck we picked up in Texas, WE ARE STILL WAITING for the reimbursement check for the difference after MONTHS of dealing with this nightmare! We will never recommend this company to any of our networks much less a friend or family member. I will also make sure to share my full review, complete with screenshot evidence, to the BBB and any and every other review site I can because of this company, we lost months worth of income for OUR FAMILY!! Absolutely horrible experience!!

I came in Friday morning , my box truck was having dpf problems and was losing power. I talked to…read morethe office hoping to get serviced if not just run a diagnostic . they were swamped today but they said they would squeeze me in to figure it out . I live 7 hrs away so I was extremely grateful for that. all the guys here are great . I definitely recommend coming here God bless them

Went there on tuesday and bought ten gallons of transmission fluid paid cash roughly $450 …read more Came back the very next day to bring back four of the gallons that I didn't use. The refund was $168 and was told they didn't have enough cash to give me a refund and that id have to wait two weeks for a check. They didn't have no problem taking my $450 cash the day before and then when I called about the check a week later they said the check still hadn't been cleared yet. Obviously you deal with big companies and corporations that probably pay by check or credit card but Look guys simple fix either Let people know who are paying cash. If they need a refund they may have to wait for a check and or just don't accept it but what shop sells parts and supplies over-the-counter and don't have 168 bucks in the cash register, especially when there was 450 put in it the day before

excelente servicio. gracias everyone we got all the parts we needed Jessica was friendlyread more

Ya know, everyone wants to bitch and complain about what a dealer costs for repair work, yadda…read moreyadda. I'm quite impressed with Western Truck Center in West Sac. Needed some work done and ya, it ended up costing me $8500 before it was all said and done, but the got the truck done in just a couple days and I was quoted a week. And it's great knowing that the techs that worked on my truck are certified and trained properly. I would gladly return for any work I need done in the future. Thank you Ronny and the whole crew for treating me as a person and not just another numbered tag on a windshield.

This review is for an accident that occurred on 5/20. Unfortunately, I cannot give a negative star…read morerating to this group including the manager John Ram which he deserves! My wife's car was hit by an SRT light rail train in downtown Sacramento on the morning of 5/20/25. For some reason and possibly because SRT was involved in the incident, they called for a tow. Upon arrival, a very shady driver promptly told my wife they were planning to tow her car to their lot on Richards Blvd. He also said it would $550 to retrieve the car from their lot. I asked my wife to firmly let him know , NO TOW. I asked to speak with the North Valley Fleet Tow driver and informed the driver AGAIN that he was not to tow and that my insurance group had made arrangements to take the car to their repair facility. The next thing I heard was that the SRT said they were at fault and would take care of the tow charges to relocate the car out of traffic. They planned to take their body shop on Richards Blvd. Once my insurance company made arrangements to pick up the car from the Richards lot, I was told by the Manager John that the tow driver didn't have the proper documentation and wasn't even licensed to transport the car even though is onsite contact at Richards Blvd. reviewed the tow drivers docs as all correct. This was an out-and-out fraudulent comment. He is unprofessional and has a FOUL mouth, dropping F**Bombs on the phone. I simply hung up. This guy is never to be trusted! Once I got my insurance claims adjuster involved and John was promised his undeserving illegal payment, he suddenly changed his tune. He LIED to me about the driver's credentials just to apply pressure for payment knowing I wanted my wife's car out of his lot. Towing in general is a SCAM, they carry around police scanners in their trucks and as soon as there is a accident, they magically show up. Once they hook you up, you're on the hook for the payment! My advice is to stay AWAY FROM NORTH VALLEY FLEET SERVICES. If you see their tow truck, UNDER NO CIRCUMSTANCES LET THEM TOW YOUR VEHICLE, YOU WILL REGRET IT! My hope is this helps someone else avoid this kind of unnecessary stress!

Yes, the are a towing and recovery service however when you tow a vehicle you should be able to…read morerecovery at least the next day. Not only because it was towed Saturday and closed Sunday, the cost should have been for 2 days if any that. Instead they charged me for 3 days although i was there first thing Monday morning at opening. If they are this money hungry then how honest can they be with body and paint. I wouldn't trust them.

Josh and the crew at Lodi Truck are stellar. They go above and beyond to make sure the job gets…read moredone right the first time. Thank you again Josh for making a difference.

From the owner: We specialize in the fabrication and install of truck bodies. Some manufacturers we deal with are…read moreIMT, Knapheide, and Royal. We also have parts available for almost all your needs. Give us a call!

you're looking for a cheap truck that has not been cleaned out properly, is full of as is defects…read morethat will become evident when you're already driving it for work and then have no place to take it beside a cheap shop and terrible customer service this is the place to go. The worst sales service is present in this shop run by a salesman who only cares about making the sale and then leaving you on "read " with unanswered calls and broken agreements. I was supposed to receive 5k back from my purchase of my truck and I never got it as promised "in 2 days". Daman also promised to fix the issues found in the truck and til this day I am still waiting. This is what happens when a person wants to open up shop with no professional managerial experience and without good moral ethics. The other reviews about it being cheap are true, as to the "good service" theyre probably helping out their sales buddy. Will be seeking alternative methods to get my money back as agreed upon and the work done on the truck as verbally agreed upon. please go elsewhere to find and purchase your truck , this place may have good deals but completely not worth it save your time and your peace. (Update: I just went into the shop and he immediately berated me for requesting the managers number and wanted to settle the "argument in his perspective" outside in the parking lot. Daman is fraudulent do not come here.

Wasting money and time ,not responsible…read more I recently purchased a used truck from Penske and had a terrible experience. After only one week, the check engine light came on and I scheduled an appointment with Penske to have it checked out. They diagnosed the truck and found many codes, including an ABS sensor cargo wiring problem and back lights wiring issues. Instead of fixing the problem, they simply reset the codes and told me everything was fixed. However, the check engine light came on again shortly after. When I took it back to Penske, they told me that because the 15-day warranty had passed, I would have to take the truck to my own shop and send them the bill. It took three weeks for them to review the invoice and they left me with a $3,000 bill. Throughout the process, I dealt with Zachary Eberly, who was completely unhelpful and wasted my time. Overall, I would not recommend buying a used truck from Penske. Their service was slow and unprofessional, and they did not stand behind their product. If you're considering buying a used truck from them, I would advise you to take it to a mechanic before making your purchase.

Well since my company won't do anything about the crappy service or to get out the lease. I figure…read moreI might just say this. If you or your company is thinking about leasing any equipment from #PENSKE..... DON'T! Especially if in the greater Sacramento area. It doesn't matter if you type and print a list, hang it from the DVIR clip on the drivers visor or it in their little touch screen in the office. They will not address, fix, repair or replace things on their leased equipment even if written up multiple times. Not to mention will any of the multiple "mechanics, techs or lube" personnel sign off on the service or DVIR items on the list. I've had an air leak in the system in which the truck will loose air in the system within a half hours time. They said it is within tolerance and is okay. Wether it's within speck or not, it's still leaking and needs to be addressed. I asked them on the last BIT if they have a smoke generator they could hook up and charge the system with. The shop and service manger both said yes, but it doesn't warrant the truck being down to do this. If this is their mentality at the West Sacramento location, is this a direct reflection company wide??? One last little bitch. Why is it that when the truck is brought in, it comes back dirty, with loose items in the cab and grease / oil stains everywhere. This time they changed 6 out of 8 drives, changed out the "new" front right rim with a used rim. Wire tied the front plate, left a screw and bolt in the cab with two wipe pads. Lots of greasy and oil prints everywhere. Lube guy didn't even bother to get all the grease fittings on the slack adjusters or steering components. ‍‍ I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE OR BUISNESS! #PENSKE #PENSKEWestSacramento #lousyservice #zeroshitsgiven @PENSKE

They are horrible with communication. Once you experience an issue with your truck they will stop…read morecommunicating with you. My husband calls are never returned and he's been having problems with his truck from day one. If you do plan on buying from them be prepared to get ignored from the owner and staff.

A great truck sales and service center! Quaint family environment and they pride themselves on…read moreoffering the best service with the best coverage. Very generous and professional! Brian and Shelley are very energetic and helpful.

This is a great place to get parts for the caterpillar forklif vary knowledgeable .. any parts you…read moreneed they will find for you, quick shipping if parts needed to be ordered.. i order all my forklift parts from here service parts and repair parts ..hydraulic pump.. bearing kits anything and everything you need.. Cindy smith Chapin Stockton location ...John from West Sacramento location... Steve from Yuba location gain a 5 star review for great customer service.

Thank you Holt! These guys are very professional. Everyone that I interacted with including the…read moreladies answering the phone, their yard personnel, and Mike in the repair department was very friendly and professional. My whole crew thanks to you for fixing our brush chipper. Thank you!

just now NEW…read moreDishonest and lier . The worse business owner I ever deal with. I was smart enough to stop the deal. He almost stolen from me lot of money but I gave up on the deal and not gave him the chance to do it.His rating suppose to be very low but he contact google to remove negative ratings. Lot of positive ratings are fake .

On 08/05/2012 Golden State Truck Sales Inc.( Dharminder Singh-CEO ) agree to sell me a truck and to…read moreprovide the title that have been available in his office that day (I have evidence all the text messages and voice messages). He sent the title overnight to Denver where truck was located . Next day 08/06/2021 he came up with a story and he said ;UPS got wrong address etc and did not delivered the package to Mike(the middle person who wait for me to pick up the truck. The package have been hold in Aurora Co ,this is what he told me. I told him I will wait till Monday or Tuesday to get the documents and to do the transaction legally or I can fly to Sacrament Monday or Tuesday to do it . He insisted on giving him the $48k check and he told me to take the truck to Chicago, but he avoid to give me the original title or to fly to Sacramento.(he avoid to work with UPS to DELIVER the title to Mike Monday or Tuesday morning). He said I want you to go home to be with your family. I will send the title and original bill of sale to your home later. He has the original title available but refuse to give the title or to redeliver the package (few days before he sent me a bill of sale in text message). At the end ,somehow he found out (Otherwise I can not explain his behavior) that I had a very tragic accident and he sent me this message: "Trucking is part of patience, that's the main reason when truckers don't have it they involve in accident, and innocent people get killed. Just good luck to you . OK." Yes this is harassment. I have video of this accident ,I can provide it at any request .I was not guilty and that officer in PA told me this: "Don't be upset you saved a lot of lives today". Yes the driver and passenger dies ,but any wrong decision could have killed lot of innocent people. I was not guilty at all. We had a business but the dealer ,for no reason other than the fact that I did not accept to be part of his scam he brings up the story about accident and killing people. He found a good reason to harass me This trip cost me 3 days and over $500 in expanses just to assist at his show,to be part of a scam. I can provide all the evidence related to this experience.My opnion is that he tried to relocate the trailer to Chicago . One question :The package supposed to be delivered to Denver Co on 08/06/2021. Why the final destination is Louisville KY? Supposed to be Denver Co. Why there I can not see any attempt to deliver this package to Mr. Mike in Dencer .Today 08/09/2021 the package have been delivered back to Sacramento CA I do not understand why on 08/05/2021 trucking number shows Louisville KY. On 08/07/2021 I told him ; I can fly to Sacramento CA and meet you at Chase Bank to do the transaction Monday morning or Tuesday morning and have a notarized bill of sale. When I said that his answer was Truck was sold for 65k. 2 hours before he said truck was sold , he told me to give him the check and take the truck home (but no title). Today 08/09/2021 the truck is still on the market (Truckpaper) but he raise the price from $65k to $67k. I drove all the way from Chicago to Denver to pick up the truck. The plan was to get the truck and load my car on the trailer (this is car hauler truck) but I had to drive back to Chicago. Harassment, humiliation and scam . What he really tried to do I don't know . Probably he just want this truck in Chicago. Today 08/10/2021 I just found out that the package was not intended to be delivered to Denver Co. I got all the information from UPS . It is like a fingerprint they can not change anything ,to late. Probably he did this to lure me ,to have the feeling that everything is legitimate . Probably he tried to use me to move this truck to Chicago or other scams.