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    Valero

    1.0 (1 review)

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    14 years ago

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    Haldeman Subaru

    Haldeman Subaru

    (61 reviews)

    My boyfriend recently was in for service and paid for an oil change & tire rotation. He bought his…read moreSUV there brand new and this was his very first tire rotation. Once home he realized they only rotated the tires on one side. Yes he permanently marked his front tires in advance due this happening previously at another dealership so he definitely knew for sure they were skipped on one side. He reached out to the service adviser twice and only received a text saying someone will get back to him but nobody ever did. He ended up making another appointment via the website and noted all of this. Once there they made an excuse that the other side didn't need it. Then it was they were concerned the alignment would be thrown off. In the end they ended up rotating the side initially skipped and tried to charge him again. He refused making it clear he already paid for the service and owed him that. They waived the cost but he said he's done with Haldeman and doesn't trust them and will be going to Freehold Subaru in the future. Of course I had to deal with his high blood pressure frustration the rest of the day after his appointment. To all, it's a good idea to mark your tires and check them after a service like this and easy enough to do. Use a permanent Sharpie, Liquid Paper/White-Out, or even touch-up paint and just make a small mark on the tires but at just one end of the car. Next tire rotation check to see that they were moved to the other end.

    I got an email telling me they had the perfect car they delivered it. It seemed good to be true,…read morebut it has the nicest car I've ever bought with the nicest dealership I've ever dealt with treat yourself and buy a car from them. You won't regret it.

    Valero - servicestations - Updated September 2026

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