This is a clean store with employees that make you feel like family. The food is wonderful when on…read morethe go. Also I love the pumps and parking lot is always clean and fully stocked. Everything is always in-stock. This a great place to start your day and wonderful way to end it.

Since this is located in my NO IWU Zone, this review is based on my final visit back in September…read more2001. This location would be joined nearly 12 years later with the Circle K at 702 South Washington Street, citing clerk issues.

Chose this shop on recommendation. They failed to follow through or communicate well on different…read morevehicles we brought in. We asked them to check certain things while the vehicles were being serviced and they failed to remember to do so both times.. this last time we brought our vehicle in they put everything back together on the engine and forgot to replace some seals near the intake. Our engine was leaking gas. It cost us $600 to have corrected at another shop. The other complaint I have is that when you call in to check on your vehicle they act put out. They give the impression they can't be bothered. I highly recommend if you live in the Marion Indiana area to find a better mechanic or drive to another town. This place is bad news.

Our daughter is a freshman at Indiana Wesleyan University about an hour from home. Her car was…read moremaking a noise, so she had to take it in to get it checked out. She was very nervous to do it by herself, but she had the best experience. They were so kind to her. I would highly recommend this place for any automotive needs.

They used to have clean restrooms- we won't be stopping here for gas or snacks anymore.read more

A friend of mine bought me a package of 10 tenderloins from Swayzee's. They are Delicious! I have…read morenot tried eating at their restaurant yet, but will as soon as they open near my location.

I had came here to get gas since my gas light was on and the price was very reasonable. I also have…read morespeedy rewards card so I get money off. It was very easy to be able to pay at the pump and not have to go inside the store. It made the transaction very easy. I also like that I get to earn points.

We stopped by to fill our tank. The pump worked efficiently, and printed out a receipt (which was…read moreappreciated, as many service stations don't keep their paper filled; and one has to waste time in line, inside, to get the receipt....not a major issue, but annoying when one is on a schedule). The location seems well-maintained; and overall, is a solid representative for the franchise.

Not sure about buying a car here but avoid this service department at all costs. This was a good…read moreplace years ago but here are my last 4 interactions. My last visit here was to get my lifetime warranty 5 yr check up. The check up was somehow performed and they missed 3 leaks. They sent my wife home and the next day while driving all the coolant was gone. A front receiver that they installed had rubbed through the lower radiator hose. There was a leak before the truck went to Hiday as there was a stain in my driveway where the truck was parked the day before having it inspected. They also missed 2 pinion seals were leaking that also needed to be replaced. Needless to say I had to have my car towed to a dealership close by that fixed everything Hiday failed to notice. I called Mike, our Hiday service advisor and he sat on this issue for over a week before discussing this issue with Brett who is the owner or GM. In any event when I called i got Brentt on the phone who laughed at me a little before transferring me to Mike who declined all responsibility for the issues they themselves caused. Apparently he and Brett were talking about how this was not their problem right before my call. They installed the receiver incorrectly and never accounted for proximity to the hose, they failed to notice the leaks they were supposed to be inspecting for and somehow its my problem. Separate vehicle, I noticed coolant in my garage so I brought the car in to get looked at. Again I have a lifetime warranty so they attributed the leak to a transmission cooler leak. They took off my front clip and replaced the cooler. When I got home, the front is was left hanging off in several spots. I had to drive back to have the clip reconnected. Once parked the leak was still there. I brought the car to another dealership where they said the radiator seams were leaking. They replaced radiator problem solved. Again a conversation with Mike resulted in a not our fault attitude in which he said the radiator must have coincidentally started leaking right after his shop fixed the other leak. In addition, when I opened my hood to check their work, on the engine was a plug for the transmission fluid. They never even replaced the fill tube plug on the unnecessary work they had just performed. I had brakes checked on my truck, I complained of pulling and pulse. They said I had a frozen caliper up front. They did over a thousand in brake work, pads rotors and a new calipers. Once again tool my car home and noticed my e brake didn't work. Both back brakes were shot. They never even told me. I ended up having to get my rear brakes done too as they completely failed to do the work asked of them and do it right the first time. I had them fix a leaking transmission cooler on my truck, they sent me down the road and 2 days later while driving a dark highway my tach shot up to 5000 as the transmission was no longer involved. Tbe line they connected popped off leaving my transmission empty of all fluid. When it was towed back to Hiday, Mike was nice enough to tell me that they didn't have the correct tool to attach the line and thought it would hold. In the end you will be frustrated with return trips to fix what they miss the first time.. Improper diagnosis to bill highest cost warranty work to mopar, substandard quality of work, and a list of excuses from Mike when it all falls apart. Stay very clear of these dishonest people.

I bought my jeep at a local dealer in Bluffton less than 100 miles the check engine light came on…read more I had two different mechanics look at it and all they want to do was change the oil and have me come back if the light came back on. A local auto supply store in Decatur recommended Hidays Chrysler Dodge Jeep in Bluffton. They scheduled me in a reasonable time frame diagnosed my Jeep, gave me an estimate on the repairs. I scheduled my Jeep with them and haven't had any issues with it since then, that was 9 months ago. I am extremely happy with there service preformed on my Jeep. Since that time I have been in to get regular scheduled maintenance on my Jeep. The service employees are very nice and helpful they explain what repairs were preformed in a way that I could understand. The mechanic was knowledgeable and paid attention to detail. The billing employees were also professional and called me back to make sure I was satisfied with my service preformed on my Jeep. I am lucky and glad to have found them Hats off to the employee at the Decatur Auto Parts store for recommending Hiday Chrysler Dodge Jeep to me

I wanted to rent 10ft uhaul but, they didn't have one. Instead of making me pay for a bigger size…read morehe gave me the bigger one for the smaller ones price. Everyone there was very kind and personable, taking their time to make sure everything is correct. I don't mind waiting a bit when you can tell they are going above and beyond to make sure you are satisfied. Way to many people are in such a hurry on both ends causing mistakes, frustration & unpleasant interactions. Slow down and take note when people are doing their best for you. Nobody knows what the other person is dealing with in life but, i know at one of the lowest points in my life the little things made a huge difference. So thank you to the team and keep up the good work. I appreciate you!

I called 765-662-3392 to confirm my reservation and NED answered. He is the worse customer service…read moreperson I have dealt with! When asked for his supervisor he informed me he was the one over UHAUL in Indiana. I doubt that but if so UHAUL is in trouble. I would suggest to go to Ryder or another customer focused organization.

I took my Saturn Vue here due to a sound and vibration. Charged for diagnosis. Fine. Mechanics…read moredidnt know what they were doing. Didnt put the car on a lift. It was obviously a movement issue, not a vacuum leak or a topside issue. Part of it turned out to be U joints. The other part was the cam shaft positioning sensor and they charged me 800 to change a spark plug and diagnose a fuel injector issue... VINCE HAS THE WORST ATRITUDE WITH CUSTOMERS. He took advantage of a disabled woman and her Navy son. All he cares about is the money, not the person. I hope this business closes soon for good because people are waking up to his tactics. His mechanics are pretenders and so is he. I fixed the issue myself.​

I Most say, The owner of this place is awesome and his staff as well. He took care of my jeep in…read moreone day. Thanks Vince for saving the day for me. No more looking around, this is my auto repair shop.