We are a couple from Switzerlans in our 30ies. Looking for a good place to ski at reasonable prices for one week, we came across this lovely hotel. In short, the staff has managed to surpass our expectations and we might consider returning one day. The location of the hotel is superb, just two steps from the cable car to the glacier and from the slopes. Our room was one of the less expensive ones, but it was very comfortable. Good box spring bed, modern bath room, enough space for clothes, tv with a large number of channels, free strong wifi, balcony. We were given free fruits and water in the room and two glasses of champagne to make us feel at home. In addition to the half pension, guests were also offered a sweet or salty snack in the afternoon. The hotel has its own comfortable atmosphere even if not every piece of decoration was to our taste. There is a spa with two different types of sauna and steam bath, as well as two jacuzzis. Guests have their own lockers for skis. Most noteworthy in our view was the staff's excellent service and friendliness in every regard. Furthermore, the food came as a very pleasant surprise. The large breakfast buffet catered to all wishes imaginable at least of European tourists. The dinners consisted of 4 to 7 courses or were large variable buffets. The food was fresh and merged local traditions and standards of sophisticated cuisine and presentation. Veggie main courses were available and gluten-free meals on request. Guests were mainly couples or groups somewhat our seniors. There seemed to be many regulars. If there is anything critical to mention, it might be the following: There were special dining offers, such as a 'steak evening' available only to a very limited number of privileged guests who were seated in a room of their own that night. At breakfast already there was no chance to sign up anymore. We felt this was not right and a shame for the lovely atmosphere. As for the food, as tasty as it was, it was rather heavy with a lot of meat and butter and there were milk products in literally every single course. Also, the waiters' knowledge of the English language seemed to be rather limited (but menues in English were available). Furthermore, the flip side of the location near the slopes was the loud noise of the machines preparing them from 5 a.m. that kept me from sleeping in the mornings of heavy snow. Also, there was just a very small supermarket in the neighborhood. You had to have a car or take the bus to find a proper store. However, these were minor points. All in all we enjoyed our stay very much and we recommend this house and Tux/Zillertal as a place to ski. read more
