This place was awesome! Highly recommend, the ice bar was the best. Next time I am in Switzerland,…read moreI will be back.

Stayed here for a couple nights during our first trip to St. Moritz. As you would expect from a…read moreKempinski, proactive and efficient service is impeccable. The spa/bains area is extensive and immaculate. There were 9 rooms and several relaxation areas as well both indoor and outdoor. Gorgeous pool which is also well sized. The breakfast is really well done. All the indulgent options (bread pudding, bacon) and healthy options (fresh juices with ingredients of your choosing, poached eggs). Concierge is very helpful for hikes, tours. The e-bike was so much fun to take around the town and neighboring silvaplana. Only downside was any request sourcing from the front desk seemed to get lost in translation to Housekeeping, not sure why but it happened 3 times. Second, aware it's a mountain town, but it was hot..our room was too stuffy and only way to cool down was to open the windows. However we faced the front so it wasn't feasible due to noise. Lastly, we didn't really conduct our research on location, but note the Kempinski is at the edge of town, so it wasn't as convenient to simply walk everywhere like at the other well known properties. There is a bus stop right in front of the hotel.

Wow! Hotel came HIGHLY recommended and visited during a cycling tour. The spa, food (especially…read morebreakfast), views and ambiance are top notch! They cater to cyclists and the location is tough to beat. This family run business offered up one of the best stays I've had in recent memory. If I could give them 6 stars I would!

Bormio was stop 3 on a two week cycling trip across Switzerland, Italy, and France with friends. We…read morebooked the Hotel Genzianella plenty in advance based on recommendations and were not disappointed at all! We arrived very late (2:30am) and the staff was accommodating our arrival ensuring that our keys and such were available for us. The rooms were great but the grounds, breakfast, staff, and catering to cyclists was the best. As we interacted with the staff we suspected they were family as they all clearly looked like sisters...and we were right. Family owned for quite some time and the care and attention to detail shows. The attitude of friendliness to us at every moment was very nice. The front grounds were amazingly kept and welcoming to just sit and enjoy the sun and conversation. For us it presented a great place for some après refreshments as we eased our sore legs. The hotel is perfectly located for cyclists. While we didn't partake in the promoted Stelvio Experience (we had arranged outer own courses for the 3 days) it did look like quite a good organization if you hadn't arranged a plan in advance. The hotel and Bormio are perfectly located for riding. We didn't use our car at all and were able to ride Stelvio, Gavia, Mortirolo and other areas with ease. The hotel itself caters to cyclists with an amazing secure bike room and all the tools you could need to give your ride a tune each day and wash afterwards. Really fantastic. And the laundry service for your cycling kit also was very welcome. The front desk also carries some gels and electrolytes for purchase if you need some. While we didn't partake in the restaurant for dinner, the breakfast was amazing. An array of very tasty options to please everyone. Coffee, latte, espresso machine accommodates those in your party who drink coffee. And if you don't there are plenty of other fresh fruit juices to enjoy. Fantastic breakfast to start the day. Totally would book here again if coming back (which I hear the skiing is amazing as well). Many thanks to the Andreola family and staff for their hospitality!! Grazie mille!

Lovely little hotel perfectly located near the train station. I wasn't expecting this hotel to be…read moreas nice as it was, so I was pleasantly surprised! The staff were very kind and helpful, the room was clean, and the wifi worked excellent! I'd definitely stay here again if I ever returned to Rovereto!

I desperately needed a couple of rest days after traveling and working all over Europe for a month…read more Accidentally ended up here, but what a happy accident. Very friendly and helpful staff, very nice restaurant, large and deluxe room with a huge bathroom, lots of hot water, lots of towels, very comfortable bed... All in a beautiful building right in the center of town with a great patio. Exactly what I needed. Low key and all about comfort. I enthusiastically recommend.

My family had a mini reunion and we travelled from different countries and met in Italy. We stayed…read morein this hotel, unfortunately we are not happy with the service. Unfriendly and gives off a negative vibe like we were pests.

What a wonderful welcome. The staff were extremely kind, attentive and nothing was too much trouble…read morefor them. Relaxed atmosphere, with good choice of breakfast and comfortable seating in the bar at the end of each day's skiing. Rooms above average size for a ski resort, firm mattresses, clean bathrooms and no queues to get in and out of the boot room. Bus stop right outside the hotel and regular service from the same friendly driver - is this sounding too good to be true? Only one small problem with this hotel - the world's slowest wifi connection but it's free and - hey, you didn't come here to work did you?

By far one of the best, privately hotels I've ever stayed at in my life. Everything you see on…read moretheir website, is even better in person. The staff is extremely friendly and helpful. The room was pristine. The views from our balcony were unreal. The restaurant was great, the breakfast was great. I will absolutely be coming back here when I stay in Varenna someday again. Make sure you listen to their website when it says to pack light, you really do have to climb up a lot of stairs to get to your room that are very narrow and it is pretty much impossible to do if you have a large suitcase.

The Albergo Milano and the Hotel Du Lac were the Hotels that "got away" during our recent 3 night…read morestay in the Lake Como area. My guess is that Varenna is a magnet for American destination weddings, which probably explains why parts of these Hotels' reservation books were already full, even when we inquired many months in advance. The Albergo Milano is located right in the old town and up. It looks very romantic and complete with killer views from the balcony.