I hadn't gone for an eye exam in a few years so I decided to make an appointment at this place. I had gone here before a few years ago so they already had a file on me.
I made my eye exam appointment for a specific day/time. When I arrived here a few minutes early, I was seen almost immediately. After getting my eyes examined, I was told that my old glasses were no longer adequate. Since I work in IT, Dr. Tran also recommended a second pair of glasses for me to use for close distances when I was working in front of a computer. Up until that point, I normally only wear glasses for driving or for distance (like at a movie theatre or at a show/concert). Since the strength of my old glasses were no longer adequate, I decided to only get my "distance" glasses.
After being seen by Dr. Tran, I was seen by one of the salespeople for my glasses. She asked me to pick a few frames that I liked. I picked ~4 frames and then sat down in front of mirror for a closer inspection before deciding on the frame that I wanted. The saleslady informed me what the frame included in terms of the options for the lens (anti-reflective and scratch resistant). One of my previous glasses were transition lenses (lenses would darken in sunlight and go back to almost clear indoors) so I asked if I could get transition lenses for this new pair of glasses. I was informed about the added cost for transition lenses and decided to go that route.
Total cost of the glasses was $300 where 50% deposit was required. The eye exam was $75.00 so I paid $225 which comprised of $150 (50% deposit for the glasses) + $75 for the eye exam before leaving.
It took ~11 days (7 business days) for me to get my glasses which I consider to be somewhat on the longer side as I was expecting it to be ready in 5 business days (1 week). Another negative (but this happened to me in almost all optometrist places that I've gone to in my life) is that there is a strong push to purchase your glasses at the same place. When I returned to pick up my glasses (and pay for the remainder of the balance for my glasses), I asked for a copy of the prescription for my glasses and one was provided to me without any fuss. After paying the remainder of my balance, along with my glasses (and case for my glasses), I was also provided with a complementary cleaning cloth and a bottle of cleaning liquid for my glasses.
I thought that this place is only open during standard "office hours" which makes it somewhat inconvenient as it would mean taking a day off work (or partial day off work) for the eye exam and another day off work (or partial day off work) to pick up the glasses. However, they do close later on Tuesdays (at 7:00pm) which allowed me to get there in time from downtown after finishing work. read more
