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Menlo Park, CA

V-Tech

5.0 (34 reviews)
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Response time

10 minutes

Response rate

100%

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2 months ago

Victor diagnosed the issue with my dishwasher quickly. Super knowledgeable and could not be happier with his service.

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6 months ago

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9 months ago

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2 years ago

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1 year ago

Victor is a great help! Solved my refrigerator issue in 24hours before it causes bigger damage. I highly recommend him!

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1 year ago

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2 years ago

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Victor Z.

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2 years ago

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2 years ago

On-time. Great and easy communication. Very satisfied with quality and the value of the repair done to our oven. Would 100% hire again.

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Victor Z.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Responded right away and was able to quickly fix our washing machine and stove. Highly recommend

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2 years ago

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2 years ago

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Victor Z.

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2 years ago

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Victor Z.

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2 years ago

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2 years ago

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4 years ago

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Review Highlights - V-Tech

“Victor was very responsive, and made scheduling easy, even though I have a difficult schedule to work around.”

Mentioned in 29 reviews

Read more highlights

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My GE dishwasher started having electrical issues. Was having to unplug then plug it in again to…read moreget it to work. After looking at a replacement dishwasher I decided to see what might be wrong and compare cost. I found City Master Appliance Repair on Neighborhood. Jack came out the next day. I explained the issue and he said it was the the control panel. He found the part in stock quoted me a price and I asked if there was some place less expensive. He said yes but the part would need to be ordered. I had no problem waiting a few days. The part came Jack came and installed it. All is working great. No hassle. Jack was very professional. He even leveled the dishwasher so the top rack no longer rolls out when the door is opened. Helps when loading the bottom rack.

I had a great experience with City Master Appliance Repair. My LG front-load washer suddenly…read moreappeared completely dead, and I was concerned it might need an expensive control board replacement. The technician took the time to properly diagnose the problem instead of making assumptions or replacing parts unnecessarily. It turned out the issue was much simpler than expected, and I really appreciated his honesty and professionalism. He explained what he found, got everything working again before leaving. I would definitely use City Master Appliance Repair again and would recommend them to anyone looking for an honest, knowledgeable appliance repair company.

County Appliance Repair

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We had an issue with the drainage, and it turned out there was just something stuck in the…read moredrain-pump filter. The guy came super fast--just two hours after you made the phone call--and was super nice. He also didn't oversell the problem, and the price was cheaper than the estimates we got from other places.

I had a bad day earlier this week. I had just completed a CostCo run to stock up on groceries,…read moreonly to come home to find my GE refrigerator dead. Alex was a lucky find. He came out quickly and diagnosed a key problem with the refrigerator; a blown main control board. Because my refrigerator is quite old, Alex didn't have the part on hand. Instead, he placed an expedited special order for it on the spot. He clearly explained that there also could be secondary problems, masked by the blown control board. We agreed though that it made sense and would save me money by replacing the control board first and then evaluating next steps. Luckily that was all that was needed to get my refrigerator back and up and running. Hurray! With the back of the refrigerator open, Alex took care to clean the condenser coils and other interior spaces to help keep it operating efficiently. My refrigerator now runs more quietly than I ever remember! While here, Alex also checked my Whirlpool clothes washing machine and cleaned out the accumulated gunk in the drain line that prevented it from draining properly and operating efficiently. Both my refrigerator and washer are old machines and now working like new. For both, Alex offered helpful, expert maintenance tips and advice, should I ever need to replace them. Overall, I found Alex to be punctual, fair in his pricing, clear in explaining the process and possible costs, polite, neat and personable. I highly recommend him.

V-Tech - homeappliancerepair - Updated October 2026

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