My first annual eye exam was performed here on NYE and I must say from the time I made my…read moreappointment by phone and spoke to Patty was a clear example of true professionalism where she outlined my benefits. In the day of my appointment I was warmly greeted by her staff who brought me back for my exam which went quite well. I ordered my glasses with ease and I cannot wait to sport my new lenses.

My experience (in 2023) with Dr. Patel was not good. Following his cataract surgery, I had double…read morevision, which was worse when driving a vehicle on the freeway. After several visits, Turner Optometrist Christie Nguyen was only able to partially resolve my problem using a prism correction in my eye glasses. Without the help of Turner Eye Institute, I found an excellent optometrist (Wynn Nguyen Tran) who specialized in prisms and now I no longer have double vision, including while driving. Cataract surgery is reputed to be very successful in general. My case showed how things can go wrong. I am very grateful for Dr. Tran. Unfortunately, there are worse experiences than mine, for which there was no good resolution.

Good afternoon (Friday)I love the services for my Elderly Mother always have . But today there was…read morea lady in the Optical department she had on a gray sweatshirt . Not the young lady registering you in , she was so professional. This woman was Eating a cup of noodle ,having an online Survey conversation with an employee ( nothing regarding office work) having an unprofessional conversation with another employee . I know she could not have been a Manager , she was just Toooo unprofessional and loud!!

The doctor and eye exam were fine, but do not order frame glasses here. I ordered a pair and waited…read morethree weeks. The moment I put them on, they made me extremely dizzy and were clearly not a proper fit. I told the optical staff that the lenses were likely made incorrectly, but they insisted it was an issue with the prescription. They required me to return for another vision test, even though the prescription was not the problem. I used the same new prescription to order glasses online, and those fit perfectly. It is the exact same prescription. I don't understand how the staff could assume the lenses were made correctly without checking anything. On top of that, I was made to wait in the office all morning despite clearly stating that I needed to go to work and could not stay that long. My comment was completely ignored. I am very disappointed with this purchase and the service. I will not be returning to this optical shop.

I was sad to leave Family Focus Optometry because my vision coverage changed within my company but…read moreI was equally as pleased when visiting Dr. Neishi and his assistant for the first time. Sadly, I forget his assistant's name, despite talking to her several times and we also share the same birthday. But we had a good laugh when I first went in because I handed her my paperwork, which I unfortunately forgot to fill out. But afterwards everything went smooth and efficiently. They were able to order me some custom lenses which came in within 1.5 weeks and when I finally decided on the color I received my actual pair within the next few days. Communication was great and while I hear that Dr. Neishi may be retiring next year I certainly hope it's not true.

Very pro. Been going for almost 10 years, and no issues with any appointments or getting new…read moreglasses. Amazing front desk support too!

Dr liu along with staff..they're very kind and helpful.. I…read moredifferently recommen dr liu.. Dr liu seems very knowledgeable and detailing about her work..

I had both eyes operated on for cataracts and the Alameda Eye Center exceeded my expectations…read more Great support and follow-up. Dr and staff were extremely knowledgeable and supportive. Highly recommended.

I had a great experience at Eye Specialties with Dr. Nisreen Kothari! She was professional,…read moreattentive, and did an excellent job addressing my eye issues. The staff was friendly and welcoming, and the wait time was very reasonable. Everything felt smooth and well-organized. Highly recommend

I've called multiple times to schedule an appointment and 1) I get the voicemail every time and 2)…read moreNo one ever calls back despite leaving a message with all of my info. It seems they're not interested in new business.

Great experience and the care was great. The staff was also excellent. I felt very comfortable with…read morethe procedure and the aftercare was also good.

I had a successful Lasik operation done by Dr.Mandel. The operation site along with the staff in…read moreSaratoga offered professional, caring and dedicated service. It might feel a bit rushy as they have other patients scheduled on same date but they get the job done. The cost was affordable and the caring package was detailed. Points to improve include 1) provide more clear, up-to-date, on time instructions, 2) the Castro Valley Lasik specialist often doesn't pick up call, 3) less rush patients on site and remind patients more on what to do, to bring, and to keep on the surgery date. 4) provide receipts for payments on time.

I have called Bay Area Retina Associates on Friday evening, past working hours with a concern about…read moremy retina , worried about detachment. I received a callback at 8:15am next day (Saturday) and was offered two appointments, Saturday at 11 and Sunday morning if not able to make it on Saturday. Wonderful response time and able to take patients on urgent basis on the weekend.

Without warning, we were taken in for an eye exam after waiting for 1h and 20 min from our…read morescheduled appt. It would be nice if the office staff had the decency to warn us about the delay. Such a waste of time. We were also not the only ones delayed.

Excellent shop, easy parking, great service and good prices…read more I had an unusual request to swap some lenses to make reading glasses with different left and right strengths. They did it quickly, efficiently and for less than I expected to pay.

I actually sought out Dr. Leung through yelp, little did I know she would impress me as much as she…read moredid. I kind of wish I could gate keep this business, but it's a disadvantage to the people who want a good eye doctor. I've been to Walmarts optometrist, Costco's eye exams, and a couple of other optometrists around the Bay Area (Oakland was my last place) they pretty much offered the same type of general service "you don't ask, you don't tell". When I went to Dr. Leung, she had a a two woman team that runs the entire show. They both take you through tests to ensure they are not missing anything. They pointed out that my current glasses did not have the correct prescription for my eyes and the material was not what I thought it was, ( I did wonder about this bc the lens started peeling) I was basically paying for plastic. Dr. Leung is not like Kaiser, where you are pushed out because someone else is waiting. She throughly evaluates you and is very passionate about what she does. I have a slightly rare condition with my eyes, my old optometrist kept getting confused as to why my vision was not returning to normal after my pregnancy was done. When I went to Dr. Leung on my first visit, she called out my condition and was able to help me get the correct prescription. These glasses have been the best pair I have ever received. If you can understand my relief as no doctor has ever brought this up. She had the instinct to say "you look normal, but there's something else behind your situation" and I immediately was impressed. Flash forward the following year, she still has the same spunky personality and all of the special equipment to do everything herself. I asked her why does she have all of this new technology and she explained how she wants to deliver good service and if she can do things without waiting weeks for labs, why not provide that to her clients. It's nice to actually get exceptional service.

I've been going to Dr. Flores for about 10 years now, and even though I've moved farther away, I…read morestill make the drive back to her office in San Leandro because the service here is just that good! From the moment I arrived, the front desk staff checked me in quickly and confirmed all my information. I only waited about five minutes before being called in for the eye tests. Today, Marisela, the optician who helped me, was absolutely wonderful -- super friendly, patient, and made sure I understood every step. She walked me through all the options and explained the costs clearly, which I really appreciate. Dr. Flores has always been so knowledgeable and takes the time to explain everything about my prescription and eye health in detail. You can tell she truly cares about her patients. The office is very clean, organized, and easy to find with a convenient parking lot, which makes the whole experience even smoother. Highly recommend Dr. Flores and her team -- they've consistently provided amazing care and customer service year after year!

The BEST prescription eyewear I've ever put on. I needed dual prisms in addition to some correction…read moreon my right eye. A search on YELP was my first exposure to Flores Optometry. They had great reviews and are close to home. I just picked up my first pair of perfect glasses from them! They have equipment my last optometrist did not have. Dr. Flores gave me a very thorough exam and worked with me to dial in my very difficult and different prescription. That was last year. This year, the same great customer service and exam doctor. I actually was able to "walk in" and be seen right after 9 this morning. I highly recommend this office for your eye care needs. Oh, they've got a nice selection of brand names...good stuff!

I love this crew and Anna is fantastic!…read more My third pair of glasses, only at SL Optometry!

I came to this place because of its good reviews on Yelp; and the truth is that; my experience so…read morefar has been impeccable, good service; excellent prices and good reviews.