The customer service is really great! They were so kind & helpful to me. It was also really fun to…read moretalk to them! I LOVE my haircut & style. The blond color is awesome (and the dye didn't burn my scalp at all!). The purple tint is a little bit lighter than I wanted, but it's going to still make my hair not get too yellow over the next few weeks hopefully! Great, relaxing experience!