Utopia Bathrooms try and offer the luxury bathrooms and be the best in the business but be very careful because the aftercare is dreadful when things go wrong!
When we first had the Bathroom fitted we only wanted some plastic seals for the shelving in the cabinet and we were told to contact the retailer which then took 4 months to get the seals to our home!
We spent thousands of pounds on items at this company because we had a complete bathroom refurbishment but we are now wishing we had gone to Wickes or B&Q!!
Now after 6 years we are being told that the Shower bath we purchased is no longer available so because we need some new plastic that fits on the shower screen glass that unfortunately it is a discontinued item and the plastic actually came from the far east! We expect that bit of plastic must of been very cheap?!lol?! Therefore we have a shower bath that is now worthless because water drips down the side and unfortunately we are left with an ugly looking piece of worn plastic/chrome strip that cant be replaced and we have searched everywhere and cant find another company that seems to make one that does fit one the exact size.
It is very unfortunate that Utopia didnt actually give us the exact address in the Far East because maybe we need to go and have a visit there ourselves.
The only answer we have from Utopia is that after 5 years a bath is old!!!!!!!!! read more