I was going to check out us cellular because I was tired of dealing with issues from my current phone company. I walked into the store, and there were two associates sitting around talking, and neither of them greeted me. I don't let it bother me, but shortly after standing there glancing at a few things, I ask for assistance. The petite girl with short black hair and a somewhat funkier style dropped something on the floor that looked to be an e-vape and/or marijuana pen. Myself, along with many other parents with teenagers have helps themselves educated on what to look for to keep our kids from falling into the same habits. She quickly picked it up and put it in her pocket. Then the other associate she was chatting with finally asked me "can I help you with something?" She almost sounded mad that I needed to be helped. There was one more associate in there who didn't even look up at us once. I once again decide to stay and ask the questions I needed answers too before switching carriers, but after about ten minutes of unhelpful conversation and vaguely answered questions I gave up. Overall I found the employees were unknowledgeable about the products and cell service, they were unprofessional and unhelpful. Not to mention, later that evening, my son who was in the store with me approached us on the couch and showed me this. The two associates who were unable to help me that day. Seems as if they were too busy talking about their weekend activities than working or making a sell. read more