I must say I had the opposite experience - Silver Star went out of their way to help with a complex…read moretravel itinerary to Africa, partnered with an excellent company in South Africa which met our needs seamlessly and searched (and found) the best possible price deals. I couldn't have been happier and I'm going back! John F.

This vacation was so awesome!! Thank you Dawn! All inclusive Puerto Vallarta! Beautiful! The pools,…read morebeing right on the beach, wonderful food, and the special dining restaurants, just make reservations and go no extra money! Thank you again Dawn! Silver Star and you are the best!

I had the most amazing experience in my recent two week trip to Europe, and I want to place all…read morethat adulation and appreciation, squarely on the shoulders of Nancy Fowler and the Willamette International Travel agency. ALL the arrangements, between airlines tickets, train tickets and Hotel reservations were impeccable! And - even more impressively, they were assembled in an envelope in chronological order, in the order that I was going to be using them. I was so totally impressed with the organization, the arrangements; up to and including the luggage tags! It was all so well thought out and organized for me. Not only will I never forget that experience, I will always ask Nancy Fowler and WIT to make my future travel arrangements for me. Furthermore, I will strongly recommend Willamette International Travel to anyone thinking about travel! You guys 'Rock!!' Thank you so much! Marc

I contacted an agent to help with my families three week trip to Europe. The agent was kind,…read morefriendly and knowledgeable so I was really excited to have her plan our trip. I followed up 1 week after the call and she let me know she would have something to me in a week. This was February 10th and the last I have heard since. Since February 10th, I have been unable to get a response from her or the company about the travel plan. I sent multiple kind emails asking for a timeline, left voicemails and spoke to the person who answered the main phone pleading for someone to call me back. Against my better judgement, I still stuck with it thinking they were helping me. A full month later, I have still not received an ounce of communication and we are having to move onto a different company. It is putting our family in a bad situation and now is a month of time wasted. I have no idea why this agent "ghosted me" and is refusing the event reply to an email or call me back. A simple, "I am still working on it" or "it turns out I don't have the bandwidth to handle your request" email would have sufficed, however I can't event get that from her or the company. It is really disappointing and very unprofessional. This is my first experience with a travel agent in over 20 years and it was disappointing to say the least. I'd caution you on using Willamette International Travel if this is the way they feel the need to treat their customers. I can't imagine this happening if a problem with a flight or hotel reservation would come up, you would be on your own to figure it out.

Had a great experience on a tour with Ron Davies back in July. He was very knowledgeable and…read moreaccommodating with his tour. My family enjoyed his company very much!

Jerri has been so wonderful! I took a trip this spring to California with my three kids, and she…read morehelped me plan and answered all my many questions. She knew the ins and outs of where to stay and where to avoid, got us a killer deal on a rental car, and had so many helpful tips for our trip. Also, when my 15 year old daughter recently got stuck in South Dakota, I called Jerri in a panic and she got her a flight home the next day! Again she knew so much about the time of day she needed to fly out and the easiest connecting flight. Thanks, Jerri! Your a lifesaver:-)

From the owner: Professional Travel Planning ...from the ordinary to the extraordinary since 1976…read more Hawaii Destination Specialist; Mexico; Caribbean; Honeymoons; River Boar Cruises: Worldwide Cruises: Disney; Europe; Australia & New Zealand; Asia;...Anywhere ...use my years of experience and personal relationships with suppliers help you.

Stumbled upon Soltura when reading a blog post about traveling in Cuba and decided to give it a…read moretry. SO glad that I did. My boyfriend and I traveled to Cuba last June and it was an amazing experience that we could not have done on our own without Soltura. We truly felt it was an immersive experience and got to learn so much about the culture, people, and history. We stayed in a casa particular with generous and welcoming hosts, went to various art-related community projects, music/dance venues, and got to travel in tons of vintage cars. We met musicians, students, doctors, a small business owner, and more people in Cuba who truly make it what it is. Ian and Assol were amazing guides - gracious, friendly, knowledgable, and very perceptive about what we would both enjoy. I would consider them friends after the trip. If you're looking for a very comfortable, luxurious tour company this isn't for you. If you want to travel and truly see a place, then it is. Loved Soltura.

I don't have adequate words to describe the special experience of seeing "The Real Cuba" through…read moreIan's and Soltura Travel's eyes. The entire trip was wonderful from start to finish and Ian ("Yon" as pronounced by the Cuban people) left no details to chance. This experience was profound and life changing. Ian made so many special experiences possible for us. I loved learning about the art and culture of Havana through the expertise of the young and knowledgeable guides and docents. We were able to immerse ourselves in the lives and experiences of such a wide variety of people through the relationships Ian has built over the years. I especially loved learning about the Community Projects that enrich the lives of so many Cuban people. One of my favorite experiences was learning about and hearing the young talent in Mailan's Children's Choir and befriending Mailan and her lovely daughter, Alicia. I had so much fun traveling to Playa Zapata and Trinidad with the group. The snorkeling was the best I have ever done and we had so many hilarious and fun adventures with the group. Ian leads these tours with so much heart and dedication. There is not a question asked or subject mentioned that goes unnoticed. I really believe Ian is magic: whenever I asked about anything, somehow without any fuss, that thing would appear in front of me. Some favorite memories include drinking Canchacharas (yes....I can pronounce that correctly now) in Trinidad, our adventure to get the local honey (miel), doing the "Becca" dance at The Tropicana, and buying expensive aged rum at the gas station. The accomodations and restaurants are arranged with so much thought and detail. The casas were spotless and accommodating. Our experiences were too varied to detail here, but were all so terrific. I felt safe and comfortable for the entire trip. The small groups are really nice (max 10 people) and allow for a flexibility that I really enjoyed. I feel like I gained many special friends from this trip. Ian and Soltura Travel provide an incredible, fun, varied, and immersive Cuba experience. I recommend without reservation.