Solid location. Clean and efficient…read more Dropped off some packages. Was helped when one package had bar codes that needed to be removed. Openly friendly.

"Packaged delivered to parcel locker" but no key. This is becoming a recurrent issue. The mail…read morecarrier(s) are inept or they just don't care. Mis-delivered and other issues like not putting the parcel key in the correct mailbox has been an ongoing issue. The former PO manager actually gave me her personal contact information to track down mail items that went rogue. The USPS keeps raising prices while the quality and service continues to nose dive.

There's a reason why they say hire a veteran. If you want the job done right the first time "hire a…read moreveteran." That is exactly what is needed at the Dunn facility. Months ago I completed the documentation as to whom lived at the residents to receive mail. I continued to receive other people's mail and made numerous personal trips to the facility to return the mail. Several complaints were made to Postal Service in Washington DC. However, the complaints did not resolve the issues. The situation is ongoing after months to correct the matter. A private in the military are trained to correct errors from day one in the military. This is the reason why you need to hire veterans to get it right the first time.

So this truck cracked my windshield. The truck said nothing about this company does not cover…read morecracked windshields. As my stepdad works for a trucking company as well, I know that if they do cause one and they don't have a disclaimer on the trucks, they will take care of any damage caused. I called the office to let them know, and the ladies who answered the phones were extremely rude. They were arguing and yelling back and forth. One of them claimed to be management, but she was yelling and arguing. When I said they had terrible customer service, (as I am a customer service manager with a different company - I know how customers should be treated) and they had the excuse that I was not a "customer" and that because they have been in business for 50 years, they knew they were great at customer service. I'm sorry to say, that although the business itself has been around for so long, that does NOT mean that the employees currently there are giving their best customer service. There was no apology for the situation I am going through, and there was absolutely no empathy. These women just wanted to argue. They hung up on me several times mid conversation, to the point where I got extremely frustrated! Of course, if you are interrupting me and not listening, and then arguing, I'm going to be pissed off! And because of my anger that these women caused, I then used profane language. Apparently, at that point, they can just hang up without saying anything. These two women caused ALL of my pain and frustration with this company. At this point I don't give a shit about my window, but these two women were absolutely horrid. I would NEVER allow my call center representatives EVER speak to someone like that, regardless of the situation. The only reason it was escalated to that point was due to these two women having the worst customer service possible. And even though I did not pay your company for a service, I definitely could have had the opportunity. I will now NEVER even think to use this company, with this awful service. I wonder how you would treat other people, or even the other employees in this company. Whoever has this "manager" above them, I truly am sorry you have to deal with someone that wretched. To not even care about your company's reputation, it just shows how they would care about an actual customer or their own employees. I'm absolutely disgusted and horrified over these two women. They would not even give me their names. Think twice before using this company. I know I'll never use them. Period.

These people knocked my mailbox down paving our street and then tried to claim it was my fault…read more They basically called my wife a liar and told her it was our fault. I work for the post office and I know our mailbox was fine. They were rude and the woman that came to look at the damage was not a nice person. I wouldn't use a company that is this disrespectful about a $40 mailbox when I'm sure the state paid them really good for paving this road. Stay away from a company that does business like this.

Always professional, sincere, and helpful. I love that it's in our neighborhood. The location makes…read moreit easier for my small business.

This place is fairly new to Anderson Creek! Which is great because not having to drive to so far…read morefor shipping and printing services is a win! This business also offers notary services which is amazing. I went it and was helped by Jecia and she was extremely nice and helpful. She made sure my documents were up to par and they looked how I wanted them to before printing and charging me. I am always happy to support small owned businesses in the area! They have a variety of boxes and packing supplies that they offer as well! Another fun tidbit is that they have products inside from other small business that they have for sale! Nice tables and other decor! Would definitely recommend this business if you are in the area and need print, shipping, packing, or notary services!

Friendly, helpful, honest, professional and reliable! I…read moreHave used we for the last four years and have never, ever had a problem! They are the best!

Great to do business with!! My Ipad ended up at a hotel in Kenly, NC and I in Pennsylvania. The…read morehotel would not ship it, they would not drop it off at a shipper, I had to find a place that would go there pick it up and ship it! Ken handled everything shipping it to me in Pennsylvania all for someone he did not know or do business with. He drove 20 miles each way just to pick up my Ipad and return it to me! And his price as more than reasonable! Great job and I really do appreciate all of your efforts.

Dropped off Amazon returns and they were quick and efficient. The gal working recommended clean…read moreeats since I wanted something healthy. No long waits here just great customer service.

This business has always been top notch, but I have to say that since they changed ownership a…read morecouple months ago, things have gone downhill quickly. All the employees that have been there for years are no longer there. The new people are totally inexperienced and seem like they have no desire to serve you or seem not to care if they are employed at all. Mail is never in the boxes and the excuses have been "the person responsible to put it in the box is off today", "we've just been too busy to get to it", "it's already been put in the boxes; you must not have gotten any." How hard can it be to look at an address and match that address with the number on the box? Do you have to take a special test or get a degree in Mailbox Management? Get it together new owners! News travels fast in Fayetteville!