Conveniently located in the plaza near Panda Express and Chipotle, this place was a great find for…read moregetting my Live Scan and FFL03 documents taken care of. The staff was friendly and knew what they were doing -- the whole process was quick and efficient. Prices seemed very reasonable, and their hours/availability are better than some other spots nearby. I actually tried the place across the street first, but they weren't available at the time ~10AM. Can't speak to their other services, but if you need any Live Scans or notary work done, I'd highly recommend checking this place out.

Affordable fingerprinting and live scan service. Quick and easy. Mom and pop shop. Also provides…read moremail service.

I always come here and I've never had a problem. It's usually crowded and long lines is the only…read moredownside. I went the other day to mail out my Poshmark package. There was a new associate who was rude and needs to work on her customer service skills. I showed her my label and asked what envelope /package I can use. She said, "you can buy one or bring one from home". I objected. I've never had to purchase the box the buyer already paid the s&h. She said, "like I said ". Rude. At checkout she ended up not charging me for the envelope. But next time I won't go to her window!

I've had eight shipments go missing after mailing them from this post office in the last six…read moremonths. That's not bad luck, that's a pattern. Every time I ship something from this location, it ends up costing me more time & money. I've paid for expedited services, lost shipments, and learned the hard way that the "Money Back Guarantee" isn't much of a guarantee. In my case, USPS lost my documents, and I was later told the guarantee doesn't apply because they were documents rather than "packages." Avoid at all costs. I won't trust this location with anything important again. FedEx is cheaper and more reliable.

This location is a terrible processing facility and the workers are beyond terrible as wellread more

Out of all the USPS in the area this by far has the rudest employees. For years I try my hardest to…read moreavoid this post office for that very reason. The rare times I am forced to come here it's always the same, I deal with poor customer service or a huge line .not to mention how dirty this location is. Do better usps. And to the employees who work here that are guilty of being rude, please go work elsewhere where you don't have to deal with people all day. Just some advice! Thanks

I love this post office. I've been coming here for years. There's one guy that I always deal with…read more It is super cool. I backed down a man may be in his 40s. I can't remember his name right now... Maybe Steve? Anyway, today, I was there on a double Jonathon and he was super gracious and helpful and just made me smile so there's all kinds of good things sometimes I do alone but the people that work here are like really good at what they do and they are a pleasure to deal with so if you don't have a good experience in this post office it's probably more about you. I would put my post office up against any other local post office. How are you recommended 10 out of time

Extremely frustrating experience with USPS passport services…read more First of all, they only offer passport appointments on weekdays--not weekends--which makes it nearly impossible for people who work 9-5 or multiple jobs to access this service. I had a 2 PM appointment, arrived early at 1:40 PM, and still left after 3 PM without getting my passport. Only one person was handling all passport requests, and the environment was chaotic and disorganized. Staff were dismissive, unhelpful, and honestly very rude throughout the entire process. The first time we got to the front, we were told our form was incomplete--even though the government website says you don't need parental information if you're over 18. We had to go to the back of the line and wait all over again. Then we were told that because my partner has a Connecticut ID, he also needed to provide his Social Security card--something that's not clearly stated online. After doing some research, I found out a medical card would've worked too, but the clerk didn't offer that option. It felt like they were setting people up to fail. The office serves a large Latino community, yet no one spoke Spanish. That's a huge accessibility issue. Also, in 2025, how are checks or money orders still the only forms of payment accepted? This entire process was confusing, expensive, and deeply inaccessible. It's incredibly disappointing to see such poor service and lack of support for the community. The government and USPS needs to do better.

My experience in getting a passport was stress free and a breeze. I had the worst experience in my…read moreown city'a post office to the point where I never thought I'd have a passport. The rep made it so easy. I was in and out with pictures taken there in about 15 minutes! Thank you!

I had an easy and prompt experience. Line advanced quickly. Post office worker was nice and…read morefriendly. I needed to send a tracked item and they did it for me. Easy and fast. There was only 2 windows open. One more open window would have helped. Also. Full service Post office opens at 930. That's late.

The United States Postal Service has been serving and helping the people of the United States for…read moreover 200 years from letters and packages and many more items that the U S Postal service does. My wife and I often come to the U.S. Postal Service in Montebello to drop off letters packages or buying stamps and also buying packaging supplies.

"steven" or guy at the cash register made me pay for shipping to ship a package that's not mine all…read morebecause i had poked a hole to see what's in it it was not open. 10 wasted

they are very nice and ready to help you!I am glad it is near my home . Will back to mail more soonread more

The staff are very nice , friendly and very helpful. They take time to help and explain options and…read morethey are very patient with people.

Unprofessional manager, had to cancel and go to another post office…read more On March 4, I came in to activate a PO Box that I had prepaid online the day before. I didn't have PS Form 1093 printed because the online process indicates the office can print it for you to sign during activation. The clerk helping me was polite and tried to assist, but the manager, Carla, made the process unnecessarily difficult. She told me she "couldn't" print the form and insisted I had to fill everything out again, even though the box was already paid for and I had all required documentation (passport, business license, my wife's ID). What really bothered me was the way Carla handled it. She kept walking away while I was speaking, didn't acknowledge what I was saying, and then accused me of being rude when I was calmly asking why a simple print-and-sign step couldn't be done. Because of the unprofessional behavior and lack of basic customer service, I canceled my PO Box the same day and went to the Alhambra Post Office, where the process was handled properly. If management can't support a straightforward PO Box activation, customers end up driving farther just to get decent service. I'm leaving this review so leadership addresses the customer service and training issues at this location.

I am very disappointed with this post office. After requesting an address change, my mail was lost…read more Despite staying in contact with them, and waiting a month for my mail to be forwarded, the manager attempted to shift the blame to another post office and then onto me. They still haven't figured out what happened to my mail, and I was supposed to receive a call from the manager over three hours ago. This place is disorganized and lacks honesty, refusing to take responsibility for their mistakes and quickly pointing fingers. If you're planning to change your address, I wouldn't count on this team for support.