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    6 years ago

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    Ask the Community - US Post Office

    T-Mobile

    T-Mobile

    (1 review)

    I currently move my mobile account to another existing account. I received notice from T-Mobile…read morecorporate that I needed to return a router and a cellspot booster so I did not receive a large charge for these items. On the notice from T-Mobile corporate it states that I can ship them back or "Go to a T-Mobile owned or Authorized Dealer Store to return the coverage device." I took the devices to a local T-Mobile owned store located at 1907 W Main St. Artesia NM. At the store I was told by "Francisco" (assistant manager), that they would not take the devices. They flat out refused. I called corporate T-Mobile, and I was told that they cannot force the store to take the devices. I am handicapped and closest UPS store is 40 minutes from my house. If the store refuses to take back the devices then it should not state on the sent paperwork that it was an option. Try to complain to Corporate T-Mobile and they say "Sorry, we can't help you.". I am currently looking into other providers. DO NOT GO INTO THE STORE LOCATED AT 1909 W. MAIN ST. , ARTESIA NM 88210. (575) 616-7525

    From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

    US Post Office - postoffices - Updated May 2026

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