The level of care at Thrive Pet Healthcare is exceptional. My Sphynx cat Ike recently had a health…read morescare, and the team handled everything with professionalism, patience, and genuine compassion. Andrew in particular sets the standard for what veterinary care should be. He took the time to clearly explain everything, made sure I felt confident administering fluids at home, and treated Ike with real attentiveness and kindness throughout the visit. It's rare to find someone who combines strong clinical knowledge with that level of calm, thoughtful bedside manner. I'm incredibly grateful for the care Ike received. If you're looking for a clinic that truly prioritizes both the pet and the owner, Thrive Arlington is outstanding.

First time to this facility, but I was thoroughly impressed. The facilities new and it looks just…read morelike a healthcare facility. The staff is top-notch everybody's crazy friendly. Doing definitely the best thing possible for your pet.

Dr Dodin is amazing. Very knowledgeable and cares about her patients! Staff does follow up calls to…read morecheck on the animals after a procedure which I appreciate. Been going here for years

Sasha my old cat been put away 20yrs old. Nice facility & friendly atmosphere. All staff are greatread more

This is an excellent veterinary practice. My big Maine Coon cat Pippin has chronic respiratory…read moreissues and has has been there multiple times for scary sinus infections and has been seen by all the vets there. Every doctor was helpful, patient, and worked hard to find the best solution to Pip's problems. I have only the highest praise for the professionalism, listening skills, attention to detail, and dedication of all the staff at Randhurst Animal Hospital. Pippin's regular vet is Dr. Spieker, who is spectacular. Our first visit with her was due to a misdiagnosis of asthma at a different vet practice, leading to an emergency need to change medications. Dr. Spieker took care of the situation and also got us a referral to a specialist who could handle the real problem. She is up to date on all the latest research and is extremely good at explaining the issues facing a cat in Pip's complicated condition.

I brought my dog to Randhurst Animal Hospital after he suddenly lost the use of both of his back…read morelegs, which is an urgent and frightening situation for any pet owner. During the appointment, Dr. Kumar was dismissive in tone, raised his voice when questioning me, and left the room while I was still asking for clarification about my dog's condition and available options. I did not receive clear or supportive communication during a very serious medical visit. After I expressed that I was uncomfortable with the interaction, a nurse told me word for word: "Dr. Kumar is a little biased right now." The nurse further explained that this was due to an interaction with a previous customer yesterday. I want to be very clear: the term "biased" was not my interpretation or assumption it was the exact language used by a staff member. Additionally, details about another client's interaction should not be shared with current customers in a medical setting, especially as an explanation for a doctor's demeanor or judgment. Being told that a veterinarian evaluating a seriously injured animal is "biased," for any reason, is alarming and inappropriate. It directly affected my confidence in continuing care at that facility. Because of the conduct during the visit and the statement made by staff, I chose to leave and seek care elsewhere. I was still charged for the appointment. I subsequently took my dog to another veterinary clinic, where the doctor was calm, professional, and took the time to clearly explain the situation and next steps. That experience showed how unprofessional my experience at Randhurst Animal Hospital truly was. Based on my experience, I would not recommend Randhurst Animal Hospital or Dr. Kumar, particularly for urgent cases where clear communication, professionalism, and emotional neutrality are critical.

I will miss this place. Been going here for 5 years for my dog. I don't have any complaints other…read morethan I am sad to see them go. They auto sent all their records to Wheeling Animal Hospital if you didn't specify you wanted your records sent somewhere else. Closed suddenly. Only two weeks notice. Was notified right after our appointment. It was about 30 minutes after the staff was notified.

If I could do zero stars I would. My baby had a cut and they did stitches the next day it was ozing…read moreblood and pus coming from the suture we called and sent a photo and they didn't take the time to look at it. We called again because it started opening again. We called and they refused to see her and told us to take her to the ER because they were gonna close in an hour. I told them I could take her in to them so they could take a look at it but they refused and said they were gonna close soon yo just go yo they ER after basically paying them almost $1000. They wanted to leave the office right as they closed so they didn't care about following up on a suture that was done by them and didn't do correctly.

Great place great care and my cat wasn't too nervous. Highly recommended. A good sign is I've been…read moregoing there for four or five years now in the same people are all still there.

This clinic has constant doctor turnover, every visit feels like starting over -- no one seems to…read moreread my cat's chart or know their history. My cat had a tooth extraction here that wasn't done correctly and caused a painful infection. Another vet confirmed it was likely due to poor surgical work. They then quoted me over $2,000 to pull more teeth, that turned out to be perfectly healthy per our new clinic. We've since switched clinics and are really happy with the care. I would not reccomend this clinic to anyone who truly cares about their cat. I'm heartbroken mine went though what he did and I'd give zero stars if I could.

DR. GILL does not display empathy at all...found out bad news but took days to contact my partner…read moreand I after us calling the vet multiple times for a response. He then told us that the levels were high in August but they did not alert us until we had another appointment in November. If they knew about it in August why would they not tell us? He shows no sign that he cares and said he would send over a list of specialists. We receive it and it's just a list of other vet locations (no doctor names) and no specifics if they specialize in our dog's disease. The vet techs are friendly but I do not recommend this doctor. Also they charge you $ if your dog pukes in the hospital which I think is pretty messed up cause it is a hospital and our poor dog was sick.

IF YOU LOVE YOUR ANIMAL, DO NOT SEND THEM HERE!!! The vet did not disclose that my dog's bloodwork…read moreshowed signs of a serious disease and instead waited until she had an emergency related to the disease 4 months later to disclose this info. It was very obvious Dr. Gill did not care about the wellbeing of my animal and during an emergency, he advised me to come in so he could check on my dog and when I got there, without even looking at my dog, he had a staff member tell me it would be in my dog's best interest to go to the ER. Obviously, having me drive an hour to Dr. Gill's office during a MEDICAL EMERGENCY, only to be told they did not want to give treatment and to drive to an ER 1 hour away, in the opposite direction, is NOT in my pet's best interest! One staff member was especially rude to my mother when she was trying to understand the medical terms he was using (english is her second language) and spoke down to us and treated us like we did not matter. Most of the vet techs were very kind and treated us like human beings (one of the girls was very kind to my dog and I am so grateful for her compassion), but I can't say the same for Dr. Gill and his main assistant. Bottom line: If you love your animal and want them to see a vet that actually cares about their health/wellbeing, DO NOT SEND THEM HERE! Instead, find a vet that won't treat you like an ATM!

If I could give them 0 stars I would. The managers name is Jeanie (last name not provided…read moreapparently the front desk didn't know her last name ). I scheduled an appointment for my dog online in advance for 11:30am. I''m on the way and get a missed call at 11:33, I call back at 11:35 and am told by the front desk if you're 10 minutes late we have to reschedule. I arrive at 11:39 and they REFUSE to see me. They claim it was 11:40 when I arrived. I'm obviously livid as this policy is stated NOWHERE WHEN booking and they gladly take your $25 deposit but the manager is nowhere to be found when requesting a refund. ALSO I'm notified of this policy, 5 minutes BEFORE appointment time. If I were white would they have made an exception? I bet they would. The person at the front desk is flustered and near tears because I was rightfully upset about this. What a disappointment, inconvenience and terrible customer service. My pet and I will obviously never return. Do NOT RECOMMEND.

The place has not been the same since Dr. Fetzer retired. Practice seems to more concerned about…read moreordering expensive tests and high priced supplements than actually caring about the pet!

Katie, my Maltese dog, has the BEST veterinarian. If you are looking for amazing knowledgeable…read morecare from a vet, Dr Patrick Schaele (owner of Buffalo Grove Animal Hospital) is the absolute greatest place to bring your furry family member. Be prepared for your pet to be pampered as Dr Schaele administers his expert exam with a thorough explanation of his procedures. Katie actually loves her visits with Dr Schaele since it's always accompanied with playtime snuggles. The entire staff at BGAH is exceptional. From the moment you enter, to the point of exit, you can expect nothing but friendly greetings, care and smiles through the entire visit. I'm not one who generally leaves reviews, but Dr Schaele and his team deserve mention. You and your pet will not regret choosing BGAH for your pet's needs. Can you tell how much I'm pleased? Ha! Giving Dr Schaele a solid 10 starts out of 5. ********** Thank you Dr Schaele for the phenomenal care and comfort you have ALWAYS provided for Katie, and me, too. You're the BEST!!!

Dr. Patrick Schaele and his team have been so kind to not only me, but also my dogs. Dr. Patrick is…read moreincredibly knowledgeable and thorough in his exams.  He is considerate  of the needs and feelings of his clients and genuinely empathetic. His willingness to answer questions related and not to our visits is always greatly appreciated! Moose is already my second bullterrier I brought under Dr.Schaele's care. My dog gets equally excited about seeing Dr. Patrick and getting a puppuccino on our way back. I HIGHLY recommend Buffalo Grove Animal Hospital if you are in search of people to take the best care of your animals.

After many years here I finally had to end my relationship. Their "sub" vet grossly misdiagnosed…read moremy dog's condition (after spending $450) and I was left in the lurch trying to figure out what to do. Thankfully I found Golf Rose and they not only had the correct diagnosis they did the right surgery and cured my dog of her issue. I will never go back to March except for nail trims and meds as they are just not qualified to care for my sweet dog. I urge you to go elsewhere!

The other reviews don't accurately reflect our experience with our two dogs at March. Looks like…read morethey have a new business model which is more like churning and upcharging rather than actually treating the pet. They missed the basics like heart-worm & flea-tick prescriptions but made sure to recommend a supplement for joints at $100/container. We've had bad experiences with both of our pets there so this isn't an isolated incident. We called to complain but they didn't listen to the concerns. So as great as these reviews were in the past, they don't reflect the current level of dis-service provided by March Animal Hospital.

I had my 10 year old pup's (Dobby) teeth cleaned for the first time in his life, my bad, should not…read morehave waited so long. The procedure was done by Dr. Haase at Care. I could not believe how beautiful his teeth looks. His teeth was very discolored by plaque and tarter build up on top of some gum issues and a few loose teeth that was probably causing him some discomfort. I am so happy that I chose them to do the procedure. I left my vet of 20 years for reasons not worth mentioning. After getting a reasonable estimate for Dobby, and meeting the Vet's at Care, I am making them my vet for my 3 dogs and 2 cats.

Took my cat in because he had eye injury, indoor cat of 7 yrs and they told me they were going to…read moreQURANTINE MY INJURED, INDOOR CAT IF I DID NOT GET HIM VACCINATED. Shame on you. The best vet has left the practice. This place is going down hill fast. Hours are good, but BEWARE! I would bring both my cats previously numerous times & spent thousands willingly because they were reasonable and knowledgeable. I would give zero if I could. New Vet was okay but - assistant and vet seemed extremely slimy with recently adopted shady practices. It is my animal who is injured and indoor only. Spent thousands at this vet yrs ago. Never Again!