I love HomeSense, specially near Christmas time, when they have all the Christmas decorations,…read moreplates, Santa dulls and decorations, ornaments clothes, etc. When I got here, it seemed like the shelves were replenished just recently and everything was in stock. Best time to go to HomeSense, lol. I bought so many nice decorations and kitchen utensils and I'm happy about it.

Had an amazing experience thanks to Karlo. This location is always busy, but he managed to multi…read moretask, help us with a smile, and go the extra mile and help us load our new carpet in the car. He was super friendly and an awesome employee!!! 10/10 customer experience.

Here's some evidence of hard times a-comin': Linens-N-Things is closing down all its stores. I…read moresuspect the market even for such essentials as gumball machines and potato-scrubbing gloves has been hit hard recently. Linens-N-Things isn't all crap, though, so it's a bit sad to see it go--now only Home Outfitters is left to satisfy my occasional housewares-boxstore-near-Sherway browsing urges. The good news is Big Going Out of Business Sale at Linens-N-Things! I got a good deal on a badly-needed sauté pan (the old one had been shot for years). Everything's at least 20% off. The selection is obviously dwindling, but apparently you can even buy up their store fixtures, if you're looking for that sort of thing.

Shopped at Pottery Barn for the first time ever recently. We were looking to replace our aged…read moredining room set with something more modern. The website is great and we had a good idea of what we wanted, but still wanted to order in person. We made an appointment and met with Diana Brown. She was fabulous! She helped us choose the right pieces for our home. The only downside is that due to COVID-19 deliveries are delayed. Shortly after ordering the new dining set we decided to add a tv media console. Once again Pottery Barn had the right pieces for us. After diligently doing our research on the excellent website, we contacted Diana who walked us through and helped us build a unit to meet our needs. This time we were able to do it all over the phone. So very impressed with this store and the excellent service we have received. Will update once the furniture arrives!

TERRIBLE CUSTOMER SERVICE!!! If I could give a 0 review I would. Ordered an adapted backpack for my…read moregodson's birthday. Was given an estimated pick up date of 18 days after I placed the order. I the day of estimated pick, they extended the pick up date to another 12days. No notice either. This is after they charge you $15 to pick it up from their store. When I called to ask why it was delayed and inquire on the delivery the agent was rude and dismissive. Never again shopping here again, online or in store.

Very impressed by the customer service at this Structube…read more We recently bought a Tuckson table - and when we received, there was a deep scratch in the table. When we called about it, Matt and the whole team were incredibly helpful in getting us a replacement quickly, with no hassle or additional cost. We're now very happy with our (scratch-free) table, and would certainly shop at this store again.

1 star is already too much. They deserve -5 star or lower…read more Bought 4 items from them. 2 came damaged upon arrival and we had to assemble twice. Then the other 2 was not perfect but we accepted since we already got tired with them and in around only 4 months, both got damaged not due to wear and tear BUT due to poor workmanship since the lamination started to coil up and make ripples. I complained to them and they insisted it was not their fault and refuse to entertain their serious defects. We would never buy a penny from them and strongly recommend to be careful with them. And their deliveries were all late but with the rest, deliveries will be your least headache. Quality is worse than even the cheapest pre owned qualities from any other stores I have bought!!!!

The thought of moving soon is stressful. What to take, what to sell or give away, what to send to…read morethe landfill? Well, the search for new has begun and it happened today at this Sherway Gardens kitchen-wares and home furnishings store. It was not my choice but what does one do when walking Sherway and seeing your better half bee-line into this American retailer. Follow her, of course...(yes, I'm intelligent!) A staff member cheerfully greeted us and offered to answer our questions about any product, which she did. Terrific! Prices are high, product quality and service was excellent.

This rating is for the customer service. I recently visited the Etobicoke location two days ago and…read morewas treated as if I were the Invisible Man! I made sure to get there when they opened, (this was in around 10 30am) I saw one other customer who was already being helped at the cash and there were two other associates that were available because I could hear their idle chit chat. I browsed around for about 10 minutes, found one item needed another I didn't see. Within the 10 minutes of browsing I also stood behind the customer who was being helped politely. All 3 sales women looked at me and looked away. They acknowledged I was there but it seemed they couldn't be bothered! Considering how empty the store was you'd think someone would have uttered "I'll be with you" or "may I help you?" Nope. When it became painfully clear I wasn't going anywhere and the first costumer was almost gone was when one of them reluctantly addressed my presence. This is not a cheap store, the money that is being spent deserves more than this shabby treatment! These women either need to retrain or get out!

deron deron deron!! that's all i can. he is the man and the best customer-centric service…read moreindividual i have ever come across!! so go see deron and tell him vijay sent you if you do not want to read the rest of this long review. great prices but even better service and knowledge of the furniture industry. but before i go into deron and how amazing he is i'll just touch base on his dad, saber:) we saw the great reviews online and needless to say they were all met when we visited the store (upper floor of the mobilia store). we were looking for a bed set and saber was so informative and telling us which one to buy (based on quality). he also went into details on the plywood and where support would be good or lacking on each bed. not only that but he makes recommendations for styles based on what will also last the test of time and not just what's popular these days. that was a great experience and even though we wait to wait a few months for the bed (boudoin from quebec) it was well worth it. deron and his uncle sayeed delivered the bed professionally and installed everything perfectly and to a tee! the next time we made a big purchase was for a dining table and again saber/deron recommended the handstone collection (perfect wood quality from the mennonites). they also recommended maybe getting the wormy maple with imperfections because it was a little more cost efficient and again based on our needs we didn't need a fancy maple table, we needed an every day table. saber made great recommendations on the dining chairs saying to get ones with cushions but with the wood backing (mixing comfort with the ease of clean). these insights are invaluable and you will not get from another supplier. i worked closely the whole time with deron and he even price matched another competitors price. they didn't have to...but it was much appreciated and shows they really appreciate our business. again, deron and saber delivered the chairs and dining table and installed with ease. another beautiful piece in our house! okay now to deron!!! this dude is amazing. first of all, my wife scratched up the dining table trying to clean it...ugh. he texted deron in disarray and he said he would take it back to handstone and they would like heat and glue it back! anyways couple of weeks later and the table was back to good! no charge! now that's what i call customer service. he has also come back to totally drill over our beaudoin bed when one piece of the fabric broke off the hinge. again he responded right away and was over by the next day with drill in hand. this type of service will make me loyal to this company and i don't mind paying a bit more for the good quality furniture when i know it will last the test of time and we know someone experienced in installing it and fixing. he also came over another time to open the leafs in our dining table (yes we struggled with this) and helped us lift the dining table and a heavy coffee table so we could put our area rugs underneath. not to mention when he put the bed back together that he was able to push our fancy shag rug all the way under the bed. amazing job on everything deron. also helped us negotiate some prices and styles for sunpan ottomans and benches. and was giving me live prices over the phone for multiple items. this guy is the bestttt. go see himmmm. he also does plumbing ont he side!!! vijay

We purchased 3 counter stools and couldn't be happier with the product and service. Will definitely…read moremake Berkshire my first stop for any future furniture needs.