We purchased 3 counter stools and couldn't be happier with the product and service. Will definitely…read moremake Berkshire my first stop for any future furniture needs.

Wonderful family owned business, who are truly customer service driven! Deron was amazing from the…read moresale to delivery. It's been a long time since I experienced such amazing customer support. It was a pleasure doing business with Berkshire, and I would highly recommend to anyone looking for quality furniture at a great price! Oh, and the furniture is great as well!

My wife and I bought Norika Modular set (sofa), and Reshma was really professional, and helpful…read more The service was great from the beginning to the end. Reshma also helped a lot with booking the delivery service, and gave us the time that we asked for. Delivery was also done smoothly, and we are happy with the product, and definitely planning to come back to Mobilia. Thank you Reshma, and you will be recommended to our friends, and people we know. Darko!

I have been a customer of Mobilia for 15 years. The company used to have an excellent customer…read moreservice from purchase to delivery and the after sale service. After the pandemic I don't know if the owners have changed, I'm really waiting that they go out of business. The level of disrespect is unprecedented. The turning policy is the worst. You have 3 business days from the day of purchase to cancel and that is prior to receiving the furniture otherwise you are stuck with it. The quality has significantly decreased. Mobilia used to be one of the high end furniture store in ottawa with an exquisite selection. Now, the experience is poor from the time you walk in the store, nobody is greeting you. I just canceled my order with them, as I consider this returning policy to be the most ridiculous and poorest in the country. Whoever had that business idea in mind needs serious help. I'll not buy from them ever. This is the most ridiculous way of doing business I have ever seen, I would give them a zero start if I could 6

1 star is already too much. They deserve -5 star or lower…read more Bought 4 items from them. 2 came damaged upon arrival and we had to assemble twice. Then the other 2 was not perfect but we accepted since we already got tired with them and in around only 4 months, both got damaged not due to wear and tear BUT due to poor workmanship since the lamination started to coil up and make ripples. I complained to them and they insisted it was not their fault and refuse to entertain their serious defects. We would never buy a penny from them and strongly recommend to be careful with them. And their deliveries were all late but with the rest, deliveries will be your least headache. Quality is worse than even the cheapest pre owned qualities from any other stores I have bought!!!!

DO NOT BUY FROM THIS STORE ONLINE OR IN PERSON. THEY WILL ROB YOU!…read more I placed an order 12 weeks ago. It took two months to schedule deliveries (the delivery process alone was horrible and I had to leave work early for several days to get partial deliveries, and then have them rescheduled over and over again). Once they claimed they completed the delivery, two chairs were still missing. I immediately contacted them through their website. They took 4 days to respond to confirm that i was missing two chairs, not one. And that was the last I have heard from them....THREE FUCKING WEEKS AGO! Since then, I have emailed a couple times and have received absolutely NO RESPONSE. I am currently on hold (30 mins so far) and I doubt I will get to speak to an actual person. DO NOT BUY FROM THIS STORE ONLINE OR IN PERSON. THEY WILL ROB YOU!

Terrible service. On ordering a custom sofa and paying an upfront deposit, I got a call 3 weeks…read morelater saying then want additional money to finish the job else cancel the deal :S...totally unprofessional, refused to take my calls. I had to drive all the way up to etobicoke north to demand my cash. Horrible and unprofessional behaviour of the staff...Owner's please note that I really like your furniture but this kind of service makes you look untrustworthy!!

I ordered a coffee and end table and put a deposit of $1000 in July which were to be delivered in…read moreOctober 2018. When I called and emailed to inquire about when I would be receiving the order, the phone number was disconnected and they did not respond to my emails. I found out they had closed the store in the summer and there is no way to reach them. An expensive lesson!!!!

After going to almost every furniture store in the GTA I was happy to find Smart. Great selection…read moreof sectional sofas. Very friendly and professional staff! Delivery was excellent !

Smart Furniture has such a large variety of styles and materials of furniture and I'm surprised how…read moremuch they have in stock. They were professional when helping me find the right sectional sofa and showed me all the options that were right for me. Definitely will be heading back there sometime in the future

I love HomeSense, specially near Christmas time, when they have all the Christmas decorations,…read moreplates, Santa dulls and decorations, ornaments clothes, etc. When I got here, it seemed like the shelves were replenished just recently and everything was in stock. Best time to go to HomeSense, lol. I bought so many nice decorations and kitchen utensils and I'm happy about it.

Had an amazing experience thanks to Karlo. This location is always busy, but he managed to multi…read moretask, help us with a smile, and go the extra mile and help us load our new carpet in the car. He was super friendly and an awesome employee!!! 10/10 customer experience.

It is a scam place. Very bad customer service. They will deliver faulty sofas and will ask for more…read moremoney to fix and shipping. During buying they will give promises of life time warranty. DO NOT BUY FROM THEM

We ordered a tub chair from RS Furniture. We were told the seat cushion would be unattached as that…read morewas the best way to do it. When we picked up the chair, we were in a dark warehouse, so it was hard to really inspect. When we looked at it at home there are loose threads everywhere. The cushion is attached so it cannot be flipped, as we were told. The seams on either side are not the same....one is 1 inch from the front and the other is 3 inches. One side of the chair has ripples all down the side. The legs are not put in at the same distance...all different. When they were questioned, they said we had a chance to inspect......in a dark warehouse with the chair still partially wrapped in plastic. Do not believe anything they tell you.....they will turn around and say that you are lying. They talk a great game when you are there and they want your business.....once they have your money, you are the liar and there is no customer service. Do not buy from this company if you want honest and above board service and good workmanship. We would not believe them if their tongues were notarized.

We were shopping for a custom dinning set and wanted a solid wood set made in Canada preferably…read moremade in Ontario. Handstone Furniture was on the list but some of the quotes we got seemed unreasonable. In Dundas & Dixie area this store is perhaps the largest showroom with many Handstone Tables and chairs on the floor and in every finish that Handstone makes. The floor pieces even more reasonable than the ones you customize. Raj is a helpful and quoted reasonable prices and we struck a deal. The delivery is severely delayed due to pandemic which is the only unfortunate thing.

We purchased a sofa and unfortunately it did not fit thru our condo doors our fault. They were…read morevery accommodating and we were able to return it with no hassle and exchange it for a better suited sofa. We are very pleased with their patience and understanding. Problem solved! Will definitely go back. Cheers Carrie. C