UPS in Sweden is very bad. My package is late for several days and every day I get an "update" that it will be delivered today... yeah right, still waiting. Outrageous!!! read more

UPS is the only expedited service that my favorite merchant uses, so I'm left without much of a choice. I have a membership with UPS with saved preferences; which is to leave any packages with the local UPS Access Point literally next to my apartment. I use this setting because there's no extra entry field for the apartment port code, and since they can't get in, the delivery fails and the driver doesn't have the wherewithal to drop it off at the nearby UPS Access Point. So, hence the preference setting. Except they never adhere to it, and time after time try to deliver to the apartment and call from a private number (which I avoid because it's flagged and scam calls call in daily), the delivery fails, and EVERY time I have to call them and tell them to redirect it to the Acces Point just a minute away from me. Often this leads to my expedited package being held over the weekend. Imagine the time it would save if they allotted space in the membership address field for a port code or they just per default followed the instructions in the preferences. Maybe then I wouldn't feel like I was wasting my money on this service. It's just after noon since my call with them, and I will have to wait the entire weekend to get my package, again. read more

I will go out of my way to ask every sender/store to not use UPS. Read on Google Reviews. They all say the same thing, the UPS driver unsuccessfully "tried to contact them". Their customer service is mostly incompetent when it comes to how to solve a situation. This is the second time UPS messes up having tried to "contact me". I even registered for the app, for MyUPS to get my packages sent to a pickup location, as I know their means of contacting me are BS. Well guess what. It's not in the store, because they tried to contact me, and couldn't get a hold of me. Even the person at customer service had a laugh about it. UPS Sweden, you suck. You absolutely suck, and even your employees seem to be well aware of that. I've used UPS in America and it has been fine. So something is wrong here. read more

UPS has to educate their drivers not lie about customers not being home for delivery of UPS-packages. Today 20th of Dec. 2018 I was supposed to receive a package. Stayed home and was available all the time and close to my mobile phone. Nothing came. Instead an SMS message that UPS had tried to deliver, but could not because I was said not to be available. This is a LIE. I am an old man with diabetes and unable to go and collect it at some service point. And, since my supplier has paid for home delivery I expect that UPS lives up to it´s responsibility and delivers the package and not only collects a good fee for not doing it´s job. Robert Tamm read more

Horrible company and lousy service, their drivers always seem to say they've visit you and need access even though I stayed home like all fkn day, and service isn't much better. Always have excuses for their cunt driver, had to go pick up the damn thing my self or get this.. Wait another day even though I was suppose to receive my package within 2 days, how are they even in business?? read more