How bad a review can I possibly write? I had heard of Keel refinishing, and I referred a client to…read morethis guy after I found that the reputable refinishing man in Birmingham was not available to do the project. I then called Keel to tell him that I was sending my client to him, and when I started to tell him a little bit about the table, he launched on me very angrily and accused me of trying to tell him "how to do his business" I should have called my client right away, but I failed to. A month or so later, my client called me telling me that they were very unhappy with the job this guy had done. They said that the table was returned to them, and several days later someone set something down on it. The said that when they tried to pick it up, it stuck to the table and then left a big imprint in the finish. They called him back, and he refused to even come look at it, and he blamed them for it. He said that they the way that they were mistreating it. Then my client called me back and asked me if I would come and look at what this guy had done to their table, and I said that I would be happy to. I felt horribly bad that I had referred them to this guy. So, there was the big sticky spot that they told me about. When they asked, I told them that he had probably made at least one or more of these common mistakes. He either laid down too many coats of lacquer before the previous ones had dried, he coated it too heavily in the first place, so the finish was very slow to dry, or he thinned the product incorrectly, and the lacquer would take way too long to cure. There are several other factors that can cause problems like this, but it mostly comes down to being careless, and in a hurry. So I had been busy looking at that one spot, and then my client asked me "what is this?" I then looked across the whole surface of the table and I was horrified. "That is cross grain sanding" I told my client. Boy was it ever!! Not just a little cross grain sanding, but deep coarse grain sanding scratches across the grain all the way down the length of the table. Again, I was sick that I had referred them to this guy, and I apologized over and over. They asked what could be done about that and I told them that it would have to be stripped, and then require a lot of careful sanding to get all of the scratches out. Being honest, I told them that someone could easily sand through the veneer trying to remove the scratches. Apologizing even more, I gave them the name of the truly reputable refinisher in town. I told them that I hoped that he could save it. I do not know how much they had paid Keel, but they were just going to have to eat it. Again, he blamed the customer for this mess. I could only feel guilty. Then there is this... possibly the single most unprofessional thing I have ever heard of in any "business".... I called the other refinishing man in town, who has a very high reputation, to tell him about the table. He said "Oh yeah, Roger Keel has warned me about those people. He says I should stay away from them, that they are really putting him through hell over this table" I was mortified. Would any ethical "professional" ever do a thing like that? I cannot apologize to my client enough. The only other thing I can say is... stay away form Roger Keel, he will put you through hell over a table!!!

Haven't had furniture refinished before so wasn't sure what to expect or even to ask for. I was…read moregiven a hand me down table that was old fashioned and not matching my decor. Roger suggested several options and then told me his opinion. They were able to take a hand me down dining table and chairs that were old fashioned and turn them into a beautiful piece that has the antique flair with a modern twist. Thanks, it looks great in my house.

Roc's Furniture Repair was friendly while remaining professional, Efficient and thorough! He was…read morecompletely fair with his pricing and was transparent throughout about cost of materials and labour. He completely repaired our broken couch to better than new!

From the owner: Established in 2000 We provide professional furniture repair…read moreand restoration services with over 20 years of experience. If your furniture is worn, sagging, or no longer functioning properly, we can bring it back to life. Services include: Tabletop and structural repairs Sagging sofa & recliner repair (spring and foam reinforcement) Frame repair (loose joints, cracks, full structural fixes) Minor leather repair and touch-ups Upholstery cleaning (including pet damage) Electrical diagnostics and repair Motor, transformer, button, and mechanism replacement Parts ordering and installation We work on all major brands, including high-end and everyday furniture. Additional services: Recliner customization (fabric and materials) Dining chair reupholstering (customer-selected fabric) Repairs from broken legs to full frame restoration Let our experience restore your comfort and extend the life of your furniture. Please note: We do not offer full sofa reupholstery.

Cushions for 6 Dining chairs, are very beautiful and comfortable! Mr. Neel also covered 3 random…read morestools. The services were prompt and 5 Star workmanship. Awesome!

I sent Mr. Neel a text asking whether I should bring a chair or send photos of it to see if he…read morecould reupholster it. After a month, having not receiving any reply, I contacted him again, and finally he asked me to send photos, which I did. Never heard from him again. Apparently, he doesn't need the business, or his business plan includes ignoring potential customers. A "no thanks" reply to my inquiry would have sufficed.

These folks are "top notch." The best in the business. I am a long-time customer and their…read morequality cannot be beat. They are delightful, professional, and accommodating. I wouldn't use anyone else. They are THE BEST!

From the owner: Specializing in: - Home Improvements…read more- Interior Designers & Decorators - Upholsterers - Home Repair & Maintenance - Slip Covers - Furniture Repair & Refinish

They recovered some leather cushions on a leather couch and love seat. The work was quick and very…read moreaffordable. They were a pleasure to work with, and would highly recommend this family business.

Leonard's reupholstered my Lee Industries sofa, redoing the cushions a firming them. They dod a…read morefantastic quality job and were so nice! They pickup and deliver. Call and ask for Vanessa.

Clearance does a fantastic job! My furniture turn out perfect!!! My couch and love seat looks so…read moregood and he did it very quickly! Would definitely recommend him!

Very professional upholstery services by professionals! Everything was done better than expected!…read moreThanks, Glass! :)

I was pleasantly surprised during my first visit to AAA Custom Upholstery today. They were…read morerecommended to me by the sweet owner of "By George" in Helena. After explaining the repair I needed for my leather backpack and that George suggested they may have the machine to repair it. They were delighted to help me and explained the situation that the bag may not be exact to the manufacture stitching, which was ok with me. I just wanted the bag to be repaired so I could continue using the leather backpack. She told me she would be right back, which to my surprise she was actually repairing the bag right then and there. The repair came out great and they were so friendly. I also had a chance to view a few of their finished items for clients while I waited about 5 minutes and they looked great. I hope to use them again in the future. Thanks for repairing a backpack for its function, but also for the sentimental value as it was a gift from my husband.

These are really good people. I had an outside cushion that my puppy ate into. She opened the seam…read more& devoured about 30% of the foam. These craftsmen & women patched foam back into it & sewed it up tight. It looks almost like new & feels solid. They quoted me a fair price & stood by it. Bring $$$, they don't take debit or credit.

This business was recommended to me by a friend and I could not have been happier with the results!…read moreNow, it's is a true "mom and pop" operation so you should not expect a big staff, delivery trucks, etc... But what you CAN count on are two people who know furniture, know fabrics and can sew/reupholster new life into your furniture pieces. I had a bonded leather chair that I loved and the factory material was defective. It was literally peeling off. I coordinated with Lois and she and a couple of family members came to my home and picked up the chair. I went to the shop and was able to look at plenty of fabric samples. Lois and her business partner are extremely knowledgeable about the fabrics: brand, type, potential wear and tear and longevity. I picked a fabric and paid a deposit. In my case I was in absolutely no rush to get the chair back but, nevertheless, it was done in two weeks. I coordinated with Lois to have the chair delivered back to my home. The chair was like new! There prices are more than fair and I can't say enough good things about the quality of work. It was really hard to find a reupolstery place here in town-shockingly, so. But this will be my go to recommendation in the future!

Good quick repair to a recliner chair cushion. Recommend. Located on 1st Ave. North. Around 5505 or…read moreso. On South side of street.

They did a great job reupholstering a settee for me. Great workmanship and easy to deal with.read more