He sido un cliente recurrente de SC Beauty Lab, pero mi reciente visita fue muy decepcionante. A…read morepesar de haber hecho varias citas con Carolina en el pasado y tener un cabello único, ella no recordó mis necesidades capilares. Quería aprovechar el descuento de Vuelta a Clases para un recorte de cabello y eyebrow + lip wax. Fui específico sobre cómo quería mi corte de cabello, igual que antes, e incluso le mostré fotos para recordarle la longitud de cada lado.
Desafortunadamente, Carolina estaba distraída con llamadas telefónicas durante la consulta. A pesar de mis instrucciones claras, cortó demasiado el cabello y me dio un look completamente diferente. Ahora tengo que adaptarme a este cambio inesperado.
Estoy profundamente insatisfecho con esta experiencia y no volveré a SC Beauty Lab.
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I have been a recurring client of SC Beauty Lab, but my recent visit was very disappointing. Despite having made multiple appointments with Carolina in the past and having unique hair, she did not recall my hair needs. I wanted to take advantage of the Back to School discount for a hair trim and wax. I was specific about how I wanted my haircut, just like before, and even showed her pictures to remind her of the length on each side.
Unfortunately, Carolina was distracted by phone calls during the consultation. Despite my clear instructions, she trimmed too much hair and gave me a completely different look. Now, I have to adjust to this unexpected change.
I am deeply unsatisfied with this experience and will not be returning to SC Beauty Lab.