This was my first visit to Unleashed and I was amazed! To my surprise, the store had no pet odor. It was very clean and well organized. All the employees are very friendly & helpful. Unleashed is not like your typical pet store. They carry high quality pet essentials (mainly for cats & dogs) like natural and holistic foods, treats, grooming products, toys, beds, strollers, carriers, the cutest accessories, clothes, and Birthday treats for dogs. Hopefully on my next visit, I can find the matching blue shoes to the cute baseball outfit! read more

They were so helpful in finding exactly what we needed! Would recommend this place!

Love coming here for doggie supplies. They have a huge selection of dog food products, and even the raw food stuff. And it's expensive. Can we just buy hamburger meat for them? Oh, one more thing, why is the raw food frozen? They have a good variety of toys, supplies, and treats. However, they are pretty pricy. The service is great! The store is clean, fresh and organized. They also have cat supplies on the left side of the store. The day we went, they had a vet there to offer shots for puppies. We saw so many people bring in their new lil ones. Too cute! It is located in a big plaza with Trader Joe's next door. Lots of parking, but can be busy during the weekend. I can't wait to bring my doggie here to shop! She loves her Kong! read more

Another conveniently placed store. If you build it next to a Trader Joe's, Donna will come. No live animals at this location. So its a quick stop and go purchase place and then I can get to TJ's to grocery shop. Perfect, because in a regular Petco, I take forever because I have to stop and chat with the hamsters, rats, birds, reptiles and kitty cats. Higher prices? Yes. Because when you feed your animal higher quality products that don't have grain or strange meat byproduct as the main ingredient, you have to pay more. And you wont' find these higher quality brands at Vons. My cat was shedding hair so badly I was sure every morning that I woke up she would be bald. Actual conversation when I had put on a winter jacket: Friend: Your jacket is full of cat hair on the back! Me: Darn it! Oh well, I like to have a little bit of my kitty with me all the time. Friend: A LITTLE BIT with you?? It looks like A LOT is with you. Is any of your cat left at your house?? I was recommended an expensive food brand that may help, and it did help (Innova). My cat is like me I guess. Requires good quality, gourmet food. But the shedding has definitely improved so its worth the extra $$. Oh, and the kids working there have always been super friendly with me and anxious to help. They hunt me down in the aisles to ask if I am finding everything okay. read more

BE AWARE AND DONT PAY FOR WHAT YOU SHOULD NOT. We bought dry dog food that was $39.99 and with rewards card you pay $36.99. We had a 50% coupon which came out to $18.50 however PETCO is charging tax on $39.99. They are charging tax on money they are not collecting. They are cheating the public. Why should I pay tax on $39.99 when in reality I should be charged tax on 18.50 (amount I'm actually paying). Interesting question for CONSUMER AFFAIRS. read more

I really enjoy going to this pet store. I like that its focus is on natural and local goods for your pet. Though this means that this store will be a bit more expensive than average, I find it to be even. Overall, I believe their products are decently priced. What makes this store really shine is that they have certain items on clearance every so often. They have a small section where you can potentially adopt a cat and a dog training area. They have events and demos as well. It is always very neatly kept and I enjoy shopping here more than the usual pet depots. Though it is smaller and doesn't have quite the variety for say exotic pets, they still maintain a large amount of common pet items stocked. The staff is friendly and warm. It is located in a convenient shopping center and there is always plenty of parking available. read more

This Petco is a nicer version of the regular Petcos, both in the upkeep of the store and the type of products they sell. You don't find the cheaper foods here, but you will find a good selection of the 'all natural' or organic stuff, some of which you won't find at a regular Petco. I wouldn't say that the items are overprices, but they are more expensive than the products you find at the regular Petco because, well, the quality and brands are higher end. Employees here I find are more friendly as well. Overall, good store. I will say though, that it was a little difficult to figure out where this Petco was because the address listed on yelp didn't mention that it was WEST Huntington Drive. That's a good couple blocks of distance. read more

Everyone was really nice, very clean, and organized but they didn't have what I was looking for and since I was already going next door to party city I was hoping to kill two birds with one stone. Giving 3 stars because they don't have a lot to choose from and I think it's more expensive than pet smart. Anyway I took my ass across the st and found what I needed at pet smart. read more

Ok this is the update for their VETCO service. I took my kitten there for a check up and a couple shots. The line was long. But thank myself that I got there 20 minutes earlier so I was the 2nd in line. The nurse made me fill out this form and asked me bunch of questions THEY should be answering me instead. like "do you know your cat's birthday?" uhh no. coz I just told you I found her on craigslist. So they got to me pretty quick. I tried to ask the vet questions but she seems not so knowledgable. THE MAIN THING: I understand it's just a temporary pop-up clinic in a store. But please offer a back room. It was so awkward and uncomfortable to just have some cheap tables set up for our precious little angels. Plus I ended up paying 60 dollars with the shots and fees altogether. And the service was definitely not worth the price i paid. I'm definitely taking my little sweetie to a more professional place next time. read more

I love this place, the staff is so awesome and the store is always looks to me as if it just opened, always well stocked and well maintained. They offer dog training and have amazing events that are super fun, I recommend that everyone go here instead of that big pet supermarket across the street. When I walk into this store I am always greeted by a friendly face and I am always offered assistance, this is a level of service that I know that I can count on and that's what keeps me coming back. I live in Hollywood and I shop at the Unleashed by Petco in Hollywood, but if they're out of what I need I'll honestly drive to Monrovia versus to another shop in the Hollywood area because I know the people are great, they'll have what I need and it is just a fun trip. Love your store, thanks! read more

This store is basically a high-end Petco, which is great. They have a large selection of quality products and everything is clean and organized. The staff is very helpful and friendly and they also offer classes and events there, as well. They have a lot of products that are Made in the USA, which we prefer for our pet. I didn't really notice a big difference in price and the location is very convenient with plenty of parking. read more

This store is NOT CLOSED! It is open and business as usual.. Great customer support always nice and friendly...LOVE THIS PLACE, read more

Well what can I say!!!! This is by far the place to go when the Manager Natalie is working. I've been there 4 times in the past 2 months and she is the only person I will ask for help from at this location. If she's not available, just get in line to wait for her and she will be extremely helpful. She has made my dogs life much better. He is now eating and not throwing up or losing weight. He is now more active and full of life. Everything she has recommended has worked so well and now I don't have to run to the vet every time my dog has an issue. I tend to go around mid day cause it's not as crowded and for some reason it gets really crowded at night and nobody else can help like she can. read more

Love this small store. Great selection, knowledgable staff, our dog enjoys her training.

I come here once in a while to get food for my pets. It's closer to me than petsmart and I like the staff. It's a bit cozier and friendlier than the other stores I've been to. I had my chihuahua mix trained here a few years ago by Kevin and he was great! I'm not sure if he is still around, but my dog still remembers most of the stuff we learned. The staff has always been really friendly and helpful to me, but I can't remember their names unfortunately... I just remember that once I had a heavy bag of dog food and the guy grabbed a trader joes cart for me so that I could push it to my car more easily. (Sorry TJ! But I shop there a lot too!) One thing I'd recommend is that they do price matching with Amazon because sometimes I find the same products on Amazon for a cheaper price. I'd definitely shop here more often if they did that! read more

This store is awesome! I normally don't like to shop at the corporate pet stores because of the terrible service and lack of knowledge on the employee's part but I happily shop at this store when I'm in the area. All of the associates are super nice and helpful and actually know what they're talking about. I want to give a HUGE shout out to the managers Natalie and another guy that halped me (I can't remember his name for the life of me because I'm awful with names) because they were nice enough to help me out and donate some little goodies for a raffle basket I put together for work (the proceeds will go to a local pet rescue). I wasn't expecting much but they went above and beyond to help me and I can't say how much I appreciate it! read more

A very clean, well lit and clutter free store. Reasonable prices (some high end items are a bit pricey) Large selection of products. Very well organized. Employees are polite and helpful. I was helped by an associate named Misty, she was very nice and efficient. I would shop at this Petco Unleashed store over a regular Petco any day. Lots of parking available too. 5 Stars! read more

Every Sunday I like to stop here after work for my fur baby . He loves this place probably his favorite everyone is so nice also always good prices thank you read more

Nice place! It has all that I need for my pooches and more! I especially love the service when it comes to free vet service! Thank you Unleashed (by Petco)! read more

Quality products for my pets. This place has many items and not just for cats and dogs. The staff is always helpful and friendly.

Excellent customer service. Came in unsure of what to buy and received awesome assistance. I believed it was the manager who assisted me and he helped me get what I was looking for at a great price. read more

Clean store, friendly cashier, and many choices of toys and food for pets.

Cute pet supplies shop with a cozier feel than it's Petco brother stores. I frequent the Monrovia establishment and find the prices there to be competitive and very well stocked on day to day pet necessities. Their clearance rack usually offers some fantastic deals for good products. Most importantly, the people who work there are very nice and knowledgeable. They seem genuinely interested in pets of all species. And it's heart warming to see a couple of solid pet rescues presenting their critters for adoption every week or two on the weekends. Come here for a good pet shopping experience! read more

For the reviewers that are writing this store is overpriced...you're kidding, right? If you are only comparing to online stores, that's not a fair comparison. This store is competitively priced for the area and I find they are a little less pricey than other local pet stores. The store is always very clean and organized. Products are easy to find and they offer a decent selection of items. Treats are always buy 3 and get the 4th free, can't beat that! One of my favorite parts of Unleashed is that they don't sell animals, but they do support local pet rescues by allowing them to hold adoption days. The only thing that creates a slightly less than perfect shopping experience for me is the smaller aisles since their remodel. Not worthy of any less stars, though. It's difficult to shop with a dog who likes to do all the shopping when there's little room to move. I use these experiences as an opportunity to work on self control with dogs, usually resulting in a new toy purchase for excellent behavior :-) The Manager, Asst Manager, and rest of the staff are really helpful and extremely friendly. read more

I went here this weekend... to be honest, it's nice but overpriced. It was very small and not alot of selection, maybe its the location? I went to buy a new bed for my chihuahua. The beds were a decent price but my friend that was with me... told me to hold out and we'd go to Ross. OMG.... who knew they had a selection of pet stuff! I got a bed for 15 and it was double the size. All in all its was a fancy store for a whole-lotta nothing... the staff was very friendly( I will give them that!) read more

The only thing I don't like about this store is the fact that every time I come in, they ask me what kind of pet food I buy and then make me feel like a a#*hole about feeding my cat's food from the grocery store. OK- I'm sure feeding them hella expensive food might be better for them, but lay off!!!! read more

I've taken my puppies for shots now twice here and it is great. The price is low and it is really convenient to go in on their VetCo days. The staff is really friendly and it is always fun bringing the girls in - even if it is for shots! read more

I love it here! The place is always clean and well stocked. I go about every weekend and spoil my dog. The workers there are great too. I like conversing with all of them and it's like i've known them for years! Overall the friendly/helpful employees always make it a great experience. read more

Natalie and Jackie are the sweetest girls at Unleashed! Jackie adores and greets all of the dogs that walk in the store and Natalie is so friendly and really knowledgeable with dog food. Once I started talking to Natalie about my bulldogs health issues (Bruno was a little chubby and has allergies) she immediately knew what to recommend. I enjoy taking Bruno to Unleashed for dog treats and for butt scratches! read more

I actually really like this store and the service I receive everytime I'm there. The employees are always really helpful, informative, and seem genuinely happy to help you. I've been going here since it opened. What gives this store less than a 5 star is the fact that they've recently increased their Royal Canine dog food price a full $10! Initially, a $5 increase, it jumped an additional $5 within a couple of months! The increase was ridiculous! When I emailed customer service, they basically said, "oh well, that's the way the cookie crumbles" in not-so-many words. Too bad for me, this dog food is the best, and my dogs' coats are proof. So I have no choice but accept the damn price increase...until I find a place that sells it for less. Unless of course, I get a 20% off coupon in the mail one day:P Too bad, cuz I really think the employees there are great. read more

I really like Victor from here (I believe that is his name), he's a trainer and usually has his dog with him. He is knowledgable, friendly, and seems to genuinely care about the animals. read more

Always friendly service. With every purchase, they have free samples in the front. This is a slight upgrade from petco (their sister company) with cute clothes and some organic foods. Its a chic little boutique feel with monthly events for new pet parents and experienced pet parents. read more

Great to have a clean, smell-free local pet supply store in town. Very clean and staff is helpful.

a nice refreshing smaller pet store, some times petco can be overwhelming when busy lots of ppl and pets running around its nice to have this alternative. You can get everything u need for ur pet without all the extras of pet grooming and pet daycare. bonus the staff here has always been nothing but nice to me and my pets read more

I was in the neighborhood of this pet store, and stopped in because I needed to get my puppy different dog food. With the help of the friendly staff I was able to get what I wanted. I was also looking for a better shampoo for him because he seemed to be scratching a lot, and when I had asked for advice on which shampoo to buy the sales associate informed me that I may be giving my puppy a bath too much, so he did not sell me the shampoo, instead wanted me to try and give my puppy less baths. That scored major points with me because that shows me he wasn't looking to sell me something that I didn't need then. So, I will continue to go there and recommend them to my friends. read more

I walked in to buy some treats for my Husky and one of the staff walked up to me and gave me a $5 off coupon, sweet! The store is small and has the same prices as the regular Petco stores. Also when I finished my purchase they gave me another $5 off coupon. Great service and I will definitely be back to use that coupon another day. read more

Only gave my shopping experience 1 star because you can't leave no stars. Word of advice to the gentleman who did not greet the only customers in his store and who let them stand at the locked flea medicine cabinet located 10 feet from where he was standing without at least asking...."can i help you?"... I pray you find a career that brings you joy, sir. For you appear to be quite miserable. I for one, do not spend my hard earned money in establishments that do not value their customers. read more

My dogs love this place but then again they love any store they can actually go into lol. Customer service not always the best they look like they do not wanna be here they don't say hi as u walk in or maybe it is just to me but every time I go in it is the same thing. Then when I leave and do not buy anything they give ugly looks, I am not always gunna buy something it is a treat for my boys to go see some friends I don't always need to buy something!!,!!anyways the place is cute I love it itis close by it is clean smells fresh just costumer service is ehh and the fact that I call to see about what time classes or playtime is and they do not know or every worker gives me a different time read more

I went there recently to pick up a different brand of dog food for my puppy. I was thinking they may have a large variety of selection but the store seemed a bit small for that. I got what I wanted and with the help of the associates that work there, glad to say my puppy devoured his food. lol Next time, I may opt for a different location. read more

This store was really nice. They had a lot of great treats and a large variety of clothes for my yorkie. They were also really friendly and helpful when I went into the store with 2 children and a roudy puppy. I'm sure my pint-sized group wasn't easy to deal with. I took off a star for the leash and collar selection. Since this is supposed to be a more upscale version of another well k own pet store I was expecting more of a variety, and a more upscale inventory, but sadly I just found everything I had already seen at other pet stores. Fix that and this place would be a 5 star in my book. read more