I love this location, I can quickly grab what I need if I'm on a time crunch.... They are always organized and fully stocked. They have awesome holiday deals going on right now. I came to buy my pup a new sweater for thanksgiving, found a cute sweater and even a Thanksgiving dinner and treat for him! Customer service is always on point as well. read more

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Great !!! Very nice helpful staff . Store was low on what I needed but I called before I came in pouring rain and got all you had .

This is one of my favorite pet stores in the area; they typically have what I need, and have a variety toys, supplements, treats, food, filters for water fountains, and more! And it's relatively organized, so I rarely have issues finding anything. I also always feel welcome. The staff are friendly and approachable, greet you, provide advice/suggestions, and will help you find what you're looking for. read more

Unleashed by Petco - Unleashed, situated right next to Vons. - Pet Training Near Me - Granada Hills, California

Good service and good prices. Worker are nice and helpful. Good random music. Close to my house.

I love how helpful and friendly everyone is here. Ample parking, great products. I wish they'd clean up a bit there's always crusty pee in the corners and some parts of the store feel unkept. read more

I come here for my cutie husky Blue. She is little sassy so, of course, my diva gets bored from the same food. Besides spoiling her with homemade food, I do give her dry dog food. And this is where Unleashed come to the rescue. Unleashed is affordable than Petco, although it's like it's Petco's daughter store, they do have everything I need for my pet. I got her dry food, leash, tags, engraving on tags, treats, harness all from here. Everything here has good quality and last a long time. Employees are just great. Every single time that I come here they are extremely helpful and knowledgeable. I would tell them what am I looking for and they will guide and help me find what I need. They recommended me some dry food that were not brand name, but the quality was excellent, grain free, first ingredient real meat ( choice are endless). And every so often I would change the flavor - I got for my Blue - beef, bison, venison, duck, salmon and today she will be trying lamb & lentil. I think she would love her new flavor Overall, I like this store for my pet, I feel that employees are genuinely love and care for animals and that makes them really good at their job. And what's also important I do trust their recommendations because they are always benefit my dog read more

Unleashed by Petco - Came across this brand for my husky, we will see how she likes her lamb - Pet Training Near Me - Granada Hills, California

They helped with food recommendations. Great service. I have 3 dogs and a cat. I recommend them.

I have three dogs and had them trained at various locations. I found that with the service and attention that I received with the training and product recommendations I have nothing but positive things to say. Bridgett is an outstanding trainer. She is attentive, knowledgeable, patient and most of all personable, all which make for a great Trainer. I have seen her work with chihuahuas to Rottweiler all which were choreographed in a professional manner. The staff at unleashed always makes you feel welcome and are willing to assist all customers. read more

Thank goodness for petco unleashed! Today is the 4th of July and they're open! Till 7pm! My dogs are so happy! As am I! read more

Love getting snacks for my pup here, she is a yorkie and loves the peanut butter pretzels. They also have little cakes/cookies for special days like birthdays. This store always has the nicest employees, always friendly and willing to help. The store also offers training for dogs but does not have a pet grooming option. Parking is easy because they are located in a plaza! read more

Bought a flea collar for $80 a month later im at the vet beause my cat is covered in hives. I asked for a recommendation and now my cat is in pain. Not sure if anyone else has this issue but im really unsatisfied with the quality of product from unleashed. Now im paying $300 for a bunch of anti biotics and medicine my cat hasnt had any issues with flea collars in the past. Needless to say this is the last time im coming to unleashed and taking any suggestions from anyone there read more

This is my favorite place to take my boyfriends beastie pitbull. It is a bit smaller than your typical Petco but it has more boutique items. I especially loved the dog biscuit bins. They have faux chocolate chip cookies, pretzels, the equivalent of doggie gushers...plus ones that look like the are even frosted! So cute! My favorite part was that the cashier gave the beast a cookie gratis! Know how happy that pup was? Check out the photo for how she looked on the whole ride home! read more

Unleashed by Petco - The result of yummy cookies! - Pet Training Near Me - Granada Hills, California

I have been coming to Unleashed by Petco in Granada Hills for years. I love all the employees. Leah, Lola, Tracy, Sarah, Brigette. They all go above and beyond to help and very professional. I have gone to dog training with Brigette with my chocolate lab (nicknamed my wild child) and most recently my bernedoodle. Bridgette is a great trainer. Takes her time and very patient. Brigette is extremely knowledgeable. I would take any of my dogs to her and I always take them in the store. If they don't have an item they take the time to check other stores if item is needed before their next delivery. read more

Our trainer, Brigitte is moving here so we are also now moving here! Store is always clean, well stocked, well air-conditioned. Lots of help for your furry friends with puppy playtime, classes, and advise!! Employees are super friendly and helpful. The store is not super bright with lights, which I don't mind because I hate artificial fluorescent lighting but it may bother some. I have been to this shopping center so many times but never really noticed it, maybe because it is in the shadow of the large super market (Von's) but I am so glad we know where it is now! read more

Unleashed by Petco - Puppy playtime!! Hope had a blast!! - Pet Training Near Me - Granada Hills, California

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I use to go to the Petco in Porter Ranch and one day I stopped by Unleashed in Mission Hills on San Fernando Mission Bl near Balboa Bl and the staff there are amazing! They are a lot friendlier and more helpful than the other Petcos I have gone too. I always feel welcomed and always get greeted by the staff. read more

If you decide to get your puppy trained, make sure to sign up with Brigette. She's such a sweet and caring trainer. She's also very encouraging. The other trainer however, lied to my sister and me when we first signed up. She gave us all the wrong prices and told us the wrong start date. Unfortunately, I don't remember her name, but she's very dull and monotone. Because of her, we missed the first class and had to catch up to all of the other dogs. We were told that classes start April 3rd, when in reality they started March 27. I paid a lot of money, so I'm very disappointed that this happened. Thankfully, Bridget was nice enough to catch my puppy up on everything. It was very disrespectful on the other trainers part, but again, MAKE SURE TO SIGN UP WITH BRIGETTE. she's a way better trainer. read more

I love my Petco!! It is like my extended family! They are always so helpful! Lola is always so sweet and helpful. Bridgette is the best trainer I have ever had the pleasure to have help my my dogs! Sarah is always so friendly and helpful and always greets you with a smile! Leah is one of the sweetest people on the planet and will drop whatever she is doing to help anyone!! Tracey is extremely knowledgeable and super helpful and always so helpful and polite!! Every time I walk in I'm always acknowledged by my name and I love that!! read more

This place is a smaller version of petco.. beats going to Petco in porter ranch. The staff is so helpul and friendly clean and very well organized.Very close to my home always carry everything i need for my 3 dogs :) read more

After a visit to this location, I came away with a few things. The staff is actually very knowledgeable when it comes to pet nutrition. The store is very clean and fairly well-stocked. BUT this location does NOT have a DIY pet wash area like the NoHo and Reseda stores have. Unleashed doesn't even sell pooper scoopers! It's a PET STORE. The other positive is the fact that Unleashed seems to be the only place (other than the internet) to find "West Paw Design" toys with their lifetime guarantee. Best toys I have found for my two Shepherds and my Lab/Pit mix. read more

I just walked in here looking to buy a couple freshwater fish, but unfortunately the "unleashed" petco stores do not have any live animals. On the bright side though, I needed a harness for one of my thick headed dogs, and the guy who was at the register was extremely helpful in leading me to the appropriate one. he certainly knew his stuff! read more

This review is on The Puppy Play Time @ Unleashed every Saturday & Sunday at 1:00-1:30. Do not waste your time!! They do not let puppies play. It's two puppies in an area at one time, you are not allowed in, with a girl who calls herself a trainer. She most certainly is not. Why do they need a "trainer" to play??There was only three puppies there. They make you sign a form & provide a copy of your pups vaccination records. Anyways She holds one pup from the other. So they can't play Then she "switches" them out. Meaning she takes in a different pup & takes another out. She heard my disappointment in the situation & after a few minutes, while she held a pug pup away from my lab pup because he was more of an aggressive player. Lol. She handed me the leash, which she doesn't remove, & I believe that was my hint to leave if I don't like it. She told me this was all the "rules" of Petco. I left & went to the Petco on chatsworth & Zelzah. It was a completely different set up. You do not have to sign anything or provide records. It's what you would expect. Still only 2 pups at a time. But, they use a tiny gate separating them so there were 4 playing total. It was so great to watch! They let one family member in the play area too. Also, just so happened the district manager was there... He said he was going to correct the situation at Unleashed. Good for Petco. I'll never go back to Unleashed. Finally, being as this girl had made me trick my pup to go into this "play area" by walking in first so she would follow, then I had to get out. my pup thought she was being punished & was upset that entire day ! Yes, this is free but absolutely awful at this location!!!! Enjoy your new K9 baby everyone :-) Received a response from Unleashed. Very kind & professional. read more

New, Clean, well stocked, and very helpful and pleasant staff. Next door to Vons. Very pleased, I'll be back for more cat food and supply's as soon as needed, and I'll be passing two pet stores to get here. Winner! read more

Unleashed by Petco - Pet Training Near Me - Granada Hills, California

This is definitely my favorite pet store. I always bring my dog along. This store has almost everything you need. It's a small version of Petco. I've found stuff here that bigger pet stores don't carry. I always come in for dog food but end up walking out with a bunch of other items too. The store is always stocked and very clean. The staff here is very friendly and knowledgeable as well. I always get greeted with a smile and they're always happy to help. I'm talking about every single employee too. They've definitely earned my business. Their rewards are a plus! read more

My favourite place to shop for my vet medicine. well trained staff. I always receive right suggestions and medicine. Wish they had more items for rabbits.but as for cats and dogs they r fully equipped. read more

Very convenient place to buy pet food and pet supplies I was little better and more convinced than petco,conveniently located near my grocery shopping and Starbucks. They really know Pets I felt very informed. read more

As a response to Melanie. This is a long time coming that I write this poor review. This store has been horrible with service since it opened. It is not only myself, but my wife that has had issues with this location. No one is friendly, no one is helpful, they all act like they hate their jobs and definitely do not pay attention to a customer unless they are "attractive to them". Over the last five years I find myself going to the actual PetCo on Zelzah. It is more store and less customer service, but I expect that from a large location, not a smaller strip mall. I am never coming back to this unleashed and believe it should be shut down as it is a waste of mall space. All other stores in this mall would most likely agree since they all seem to cater to us area residents. Oh, and though I got the nice response that you are bringing this up to the store so they can handle it? My wife came back here and was treated even worse by the same dog trainer who treated me like I was garbage. This store needs new management, new workers AND definitely a new dog trainer without so much attitude. Better yet, close it down. It does not cater to larger dog needs nor reptiles. "Unleashed" should be every pet, not just purse pets and cat lady shut ins. read more

My dogs are spoiled, and everything they want can be found here. Once, my min pin peed inside the store, and I was pretty embarrassed. She's house-trained so I was very surprised. The staff were super kind about it. If your pets eat high-end kibble, then this is the place to go! read more

This is our local Petco store and the staff is always fantastic! My husband went in to make a purchase today and ran into Bridgette, who was above and beyond customer service oriented. Like most men, my husband does not know the fine art of shopping but instead likes to hunt and gather. He was experiencing minor issues locating some items and prices and Bridgette was there to lend a hand and help him do a price match with the Petco.com website. This is just another shining example of why we really love this neighborhood store. read more

LOVE this place. Realized tonight (at 8:40pm) that we were completely out of dogfood. Ran out to unleashed and they were still open! They no longer carried the bigger bag of food I needed, but the gentleman offered me two midsize bags for the big bag price and promised to keep a few on hand for us sense this is where we always buy our food. So nice! He even helped me out to my car. Thanks a ton!! read more

I go to Unleashed all the time to buy cat food for my older kitty. Ruben the store manager has been so helpful by assisting me with ordering prescription cat food online. The staff too has been really helpful in assisting me with finding food my cat will eat. Two thumbs up for the Granada Hills Unleashed store. read more

Never again will I shop anywhere else then petco right here! So helpful and walking me through every step of getting a kitten! Thank you Danny and Amber, I'll totes keep you guys updated and come back!!!! read more

Love the staff- very helpful. Also love the awareness of homeless animals and the gentle way they provide the casual customer with info. Live nearby but resisted going there, thought it would be too small and overpriced. They are a bit pricey but great in a pinch. read more

if i could give it a zero i would they are so rude and unprofessional they couldn't call me and say that my class would get canceled instead they made me go and waste my time to tell me that the shipment takes up all the space . so unprofessional and rude they said they couldn't do anything and hanged up the phone read more

Best dog store anywhere! We got bones, a doggy sweater and toys! The staff makes my boys feel like they are stars, know their names and have a treat ready!! Ann, the manager, is the best! And takes Ann takes great pictures for the holidays! We love unleashed!! read more

Since owning a dog I've came here for their Merrick Brand Puppy Food for my now 7 month old Siberian Husky - Skye. The place is always clean, the workers friendly. They accepted my coupons and I was in and out of there in a jiffy. read more

I called first asking if they had a specific dog food. This was out of the way from our house but we were in the area. The girl on the phone was so friendly. We drove there expecting a Petco having never been to an unleashed before. We were "welcomed" by a very friendly smiling associate that asked how she could help. She helped us find the dog food we were looking for and asked what type of dog and age we had to make sure we were getting the appropriate food. She even pointed out that the smaller Bags were on sale and a better deal. So we needed buying more than we came in for. I then asked her about our puppy's chewing and she suggested this himalayian chew bone that you even soak and microwave when it gets too small and it pops like popcorn. I have been in many pet stores including Petco and Petsmart and I have never had anyone show me this product or be as friendly and knowledgeable. I told her how much I love this store and she said that they all take pride in this store!! She spent time going thru explaining puppy training classes and gave me the schedule. As a former business owner I can tell you this employee is rare and to be kept at all costs. I will drive out of my way to come back here for all of my goldendoodle puppy needs. Thank you again Xochilt for an amazing experience!! (Hope I am spelling name right) read more

What is great about this pet store is that you dont have to go through aisles of pet paraphenalia just to get a bag of dog food. The selection was wide, but not overwhelmingly abundant. Some of the bigger superstores seem to engulf you with their merchandise, but this place serves its purpose. read more

its mini petco! i pretty much shop every week @ the trader joes across the street, so i've always seen it but didn't know what exactly it was. saw the sign "unleashed by petco" so assumed that it was apart of petco. needed to buy cookies for the munchkins & didn't really want to drive to petsmart in canoga park ( i will NOT go to the petco) 'cause i dont know; petco in my opinion is not friendly. its very cold. petsmart has a different atmosphere, so i will drive the extra to go there. decided to stop in & see what it was exactly. was surprised. its a cute little boutique & they're very nice there! its also very clean, unlike petco's in general. walked in, got a warm hello.. asked what i was looking for. told me several things were on sale. and they pointed me towards the cookie bar! LOVE! my little min pin's go crazy for those cookies.. always get a pound, so it stays fresh.. ! was in there last night picking up cookies for them for valentines day && was told that they're doing pet portraits! that's so cute :) its now become one of my bi-weekly stops to go here. if you live in the area.. check it out. oh! by the way, the take the petco pals cards; so you can earn points here too! read more

We love going to Unleashed!! Ann and her staff always makes us feel welcome and we never leave empty handed! The boys get treats and I always get my questions answered! You won't be sorry you came in! Tell them gadget and gizmo sent you!!! read more

I went into Petco yesterday and received extremely great customer service from a tall man that worked there. I wish I would of remembered his name but unfortunately I cannot. I went in with my three legged dog who needed a harness. I was being very particular about the pricing and color of the harness and he was extremely patient in helpful in helping me find exactly what I was looking for. Definitely the best service I've ever received at a Petco! Thanks so much again for help me and my dog. read more