Unleaded inherited our busted, broken site and got it up and running smoothly. It was nothing short of a miracle. They have been invested in the long term success of our company from the very first time we connected. I consider them true partners. From an initial audit, they were able to identify and fix key security risks. They are skilled at troubleshooting with Magneto and have found ways to complement our existing build with .apis and plugins. It's all enjoyable, too. Even tedious calls involving minor site updates are entertaining as they're fun to work with. We have a clear way forward to revamp the site in Q1 and I trust them completely. read more

My experience working with Unleaded Group/Unleaded Software was nothing like the other reviewer's. In fact, it was so positive that I am driven to actually spend time writing a review... You can read my review on the actual company yelp page. Search for Unleaded Group. I've been a customer with them for several years now, and they dropped the "Software" name a long time ago. (With respect to the other reviewer--assuming that he created the page to write his review--this indicates a lack of attention to detail on his part). read more

Never! They recommended a CMS system but they could not implement what they recommended. This was to be the foundation of our ecommerce platform... so guess what, NO ecommerce system in the end. They changed project managers several times during our ecommerce contract. Of course we were billed for bring the new person up to speed. They required our data exported to other than Excel, which is insane. Excel is the most ubiquitous format in the world yet they could not work with it. Long story short, we spent about $20K with these idiots and got ZERO. I'd suggest checking the fine print in their contract because you can't sue them. My advise is RUN AWAY from Unleaded as fast as possible. read more

Unleaded Group builds some of the best websites I have seen in town. They have an amazing team of designers, developers, programmers and Search Marketers. They have built 2 Magento websites for my next door neighbor (not an easy platform to master) and both sites rock, and their online sales performance is great! They also built a marketing site on Expression Engine for the solar company that did our panels (Adobe Solar) and that site is one of the better looking site's I've seen in the solar space. I would recommend them for anyone looking to build on Magento or Expression Engine, they are the best in Denver for sure. read more

If I could give them a zero, I would. I have known dozens of people at this firm and it is a joke. Really, a complete mockery of the SEO and web development fields. They treat their people like crap, so don't expect your company to fare any better. read more

Unleaded is the gold standard. In my capacity as managing partner of my law firm I have worked with several SEO and web development companies. I keep coming back to Unleaded. None of the other companies were as responsive and reliable as Unleaded. Unleaded helped me design a blog and website for my Firm then had the patience to teach me how to maximize traffic to the site. When we were designing my Firm's website, I reviewed other sites that Unleaded had designed. I looked at "starter" sites they had designed for small businesses as well as sites for much bigger companies. The design was impressive. They have helped me build a platform that I am proud to promote. I can't say enough good things about the people at Unleaded. read more

Last October I hired Unleaded Group to make updates to our existing website and fix bugs that were hindering our e-commerce store from functioning properly. After narrowing my decision down to 3 web developers, I chose Unleaded Group even though the other 2 proposals where half the cost of Unleaded. I made this decision based on their impressive company website presentation and sales pitch I received from their president. To cut a long story short, this company was hands down the least professional and dishonest group of individuals I have ever conducted business with. First off, the e-commerce software program our site was built on (prestashop) is a program this company knows nothing about, even though they were a certified gold partner some how and the president assured me that he had in-house programmers that were experts. After specifically telling the president that I had NO interest in having our project outsourced to India and him promising no work would be, I research through our google analytics account and found that ALL of the programming was being developed by an India group that had absolutely no clue what they were doing. Months went by and they continued to fail to execute the project tasked properly. At times we felt our account manager literally had no idea what we were talking about when explaining how we wanted the web updated and bugs fixes and the updates to function. In the end the site finally went up even though half the tasked listed on the contract were no yet completed. Also during this time they put up a live test site and forgot to add 301 redirects, that left us completely vulnerable to a duplicate content google penalty. A few more of the issues did get fixed after the site went live but not all, including the main task (making the shopping cart 100% functional). 8 months later the website is still not working properly and they refuse to fix the website issues that were clearly laid out in the contract that was signed by both parties. Instead, they tell me I must buy a maintenance package for $900 before they will go back and fix the issues that legally had to be fixed before the contract agreement was legally complete. Bottom line is RUN!!!! This company is completely unethical, dishonest, and can care less about a customer once they have paid Unleaded the remaining 50% on a contract. Feel free to contact the owner of http://www.exquisitecrystals.com/ John Van Rees Sr. He will be more than happy to tell you about his even worse experience, where he ended up taking Unleaded to court and winning ALL of his money back. The court case is on the web as well to read if you google "Van Rees, Sr. v. Unleaded Software, Inc." unfortunately I found this document buried on google after I handed my money over to these jokers. Buyer Beware!!! Thnaks! read more

Here is my response to their initial response. My main complaint about this company is that they were late or never showed up to scheduled meetings. I would sit there waiting for them to call me and instead would get an email the next day. I have emails showing that they admit to doing this. Also, before I left they still had bugs to fix and never got back to me to make sure my project was finished and that I was happy. Yes, I did change my specs middle of the project and I paid extra for it and knew it would take longer so moved our launch date accordingly, but they still dragged things out and communication was still slow and they still did not show up to scheduled meeting times. Instead of trying to make things right they are trying to belittle my compliant and say this is my fault because of my history on Yelp. Yes, I have given only 8 negative reviews in the last 8 years I've been on Yelp and they have been very legitimate. I don't give out bad reviews because they are fun or I like to, but because they are deserved. I am not one of those people who is negative. I give people a lot of leeway and chances, but eventually if things just start to get ridiculous then enough is enough. Currently of the 4 reviews they have here 3 of them are 1 star reviews (it's not just me). And they have two bad reviews on BBB, both negative (yes, one is mine). Before I put this review up I tried to give them a chance. I sent an email to two of the top C-Level management people over there, Nancy (the person who responded to this review) and another partner. The email was titled "Unhappy Client" and I waited hoping I would get a response that they would make things right, but instead they never gave me the courtesy of a response. Instead of taking responsibility and trying to turns things around and make make things right with me they are blaming me even though I was a great client. If they would have tried to make it right I would have changed my review. read more

Our experience with Unleaded Software was very positive. We came to them with an old, archaic, and dated website that needed a total overhaul in terms of look and feel, navigation, as well as a very much needed new backend for CMS purposes. Unleaded's web designers are top notch and we are very happy with the redesign on our new site. Our project manager, Jill was also very helpful, courteous, and responsive to our feedback and changes we wanted made. Questions we had were answered quickly and all changes requested were done within a few days. Jill and the rest of her team were also able to give us some suggestions and input that we had not thought of which was helpful, as well as be available for the post-launch training and questions we had. The project was completed in a timely manner and we are very happy with the results! I'd highly recommend anyone to Unleaded. read more

Jeff said "denver's a small town & your niche is even smaller" & threatened to disparage my company so no one would work with me, unprofessional. I was quoted over $2700 to design 8 images & 2 banners for my homepage, this is way too much (this is the "discounted" price). Bs threats? really? read more

Great group of designers. I had Unleaded concept and build out my website. I am very happy with the end result. The team is smart and responsive. Going above and beyond my expectation. My go-to web developer. read more

I have to be honest and say this was one of the worst business experiences ever! We invested over 50k with Unleaded and Magento to rebuild a site that was better, or at the very least equal to our existing one. After 10 months, not only are not not equal to our much older site, but the new site dropped 94% of what we had been doing. We are suffering and continue to work endlessly to make our site comparable to the usability and functionality of our old site. This was a nightmare of an experience for all parties involved. If only we had paid more attention to the previous reviewers who echoed our same experience:(. read more

Unleaded did not build a website as we had hoped. They were very slow (over 2 years) and expensive. This was a complicated job and we had great expectations from them. An independent audit indicated that the website was not built to our specifications. I would recommend that if you are looking for a well built website you should shop someplace else. Oh yeah...they are not the friendliest peeps either! read more

Unleaded Group has helped me with multiple projects for two different companies. Those projects included the design, creation, and maintenance of websites; writing content for websites; designing and creating marketing material; and creating logos. There is no question that they have more than the necessary skills and talent to design and create websites for some of the best known brands/companies in the country (as evident from their past projects). However, even though they have worked on much larger projects with much larger companies than the ones with which I have been associated, they treat every company as if its a Fortune 500 type client. They are extremely responsive to any request, it's clear that they work diligently to make certain they understand their client and their client's objectives, they treat you as if you're their only/most important client, and they work to promptly complete any requests. Additionally, it's nice that they are able to bring the experience from and skills needed for much larger projects to some of the smaller projects with which they've helped me. It certainly provided an added layer of professionalism to my projects. I should also note that they are extremely talented at graphic design - they have helped me on a few projects which included designing logos and marketing material (Some of the logos that they have created for well known brands are incredible). I would highly recommend Unleaded Group, and I have recommended them on many occasions to friends and family. read more

Truly a company vested in making their customers happy. The willingness of Unleaded to work on customized needs has been essential to our satisfaction and success with our websites. As our needs have changed and we've needed slight tweaks or adjustments, Unleaded has been fantastic in getting us where we need to be. It's a great "peace of mind" to know that if there is a problem or I should need help, I can rely on them to respond immediately. read more

We are just nearing the end of a huge project with the Unleaded Group. The Unleaded Group software team has been not only extremely knowledgeable, but friendly, accessible, and prompt. read more

I've worked with the Unleaded team on extensive upgrades to our website www.massif.com for over a year now. I can't say enough positive things about the exceptional customer service, the rapid response times, and their dedication to making absolutely sure that I'm happy with the end product. I would highly recommend Unleaded for anyone looking to establish or upgrade a new or existing e-commerce site. I also appreciate the site because the back end is extremely user-friendly and I am able to easily make product or copy changes to the site as needed. read more