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    Universal Window & Siding

    3.0 (2 reviews)
    Closed 12:00 am - 12:00 pm

    Services - Universal Window & Siding

    Siding installation

    Siding repair

    Siding replacement

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    8 months ago

    They haven't returned my calls about windows installed in my house by the previous owner.

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    4 years ago

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    The Window Source of the Tri-Cities - Let us show you how your view can be enhanced!

    The Window Source of the Tri-Cities

    (3 reviews)

    I can not rate the quality of the work done by this company as we were unable to obtain a quote. I…read moreinitially called The Window Source and scheduled an appointment to obtain an estmate to have an exterior double door replaced with a patio door and to have an exterior door to our deck replaced. I received a time to meet with Justin their "design consultant". The morning of the appointment Justin called to say his car had broken down on the interstate and he would call to reschedule. Then late that afternoon I received a text asking if he could call in 15-20 minutes to which I said was fine, but we heard nothing more. The next morning he called and set up a new time and he followed through. He measured the doors we wanted replaced, but actually spent more time speaking badly about a competitor and his experience with them than he did our doors. He said several times he would have a quote back in our email with 1 1/2 hours. Again nothing further. The next morning I emailed advising him I was just following up and assumed he had been busy. Late Wednesday night, I received this five word email "You should have the quote". Obviously we didn't have a quote or I would not have emailed him and his response is at best unprofessional if not down right rude. Naturally The Window Source in no longer in the running for our business. Hopefully this sales consultant serves your needs better than he did ours. All he did for us was waste our time.

    I recently had replacement windows put in my house by The Window Source and they look fantastic…read more The large arch window they installed is nothing short of stunning. Daniel and Blake Mullin, a father & son team, did the installation. Their work ethics and craftsmanship are something you just don't see much of nowadays. If you get either one of these guys to install windows for you, consider yourself lucky. Dwayne the sales representative/owner went above and beyond explaining all my options and what would look good and what wouldn't and then explained why it would or wouldn't look good. It was a good experience from beginning to end. I would highly recommend them. Randall F. Kingsport, TN

    Universal Window & Siding - windowsinstallation - Updated May 2026

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