I hadn't shipped anything before and the worker named Tesa, was so nice and helpful. She made the…read moreprocess easier, and was so funny!

The people who work at the front desk have something up their bum I swear. They are the rudest,…read moremost disrespectful workers. We have only ever treated them with the utmost respect. They treat the older folk who come in daily nicely though. Next time my husband or I have to go in, we will not be going in alone nor dealing with their BS anymore.

Friendly and professional staff. Will help with questions about shipping abroad and advise on most…read morecost-effective ways to ship.

***Update: increasing rating, but only bc of the excellent customer service and empathetic ear of…read more"Jake" the other USPS manager. He called me late in the evening, to check in on my missing package status, and to let me vent. I bent his ear, and he was exceedingly gracious and pleasant the entire time. Jake's a good egg, I have accepted that my package is gone, and the retailer will hopefully make me whole. Happy holidays!

Every time myself or my fiancé have gone there, the person at the counter is extremely rude. We are…read moreunderstanding that it is one person helping a line of people. That is not their fault for how long it takes. However I said I am picking up a package and I have the tracking number. She said "well why would it be here?" Ma'am because we got an email saying we would have to sign for it and it was at the post office. I explained I had the tracking number and any other information needed to be as accommodating as possible but the rudeness is unacceptable. Especially when it is happening every time we go there.

Ashely saved the day for us this past winter in correcting mistakes and getting our Premium…read moreForwarding mail to us when the system had failed. She derserves the greatest of praise and we thank her sincerely. We had scheduled Premium Forwarding on line starting in mid January and also put a yellow card in our mail box at 7779 Glenover Dr to hold the mail starting Jan 9 until Premium Forwarding was to start. However the carrier continued to deliver the mail into our 7779 box until a neighbor called and said our box was running over. We had our daughter pick up our mail and send to us. I called and was fortunate to get Ashley on the phone. She understood the situation and made corrections to stop delivery to 7779 and start Premium Forwarding. She corrected the overcharges for Forwarding even when there was nothing to forward. We certainly hope she will be there next winter to assist us in obtaining this Premium Forwarding without the problems of the past.

Friendly service with a smile!…read more How often can you say that about a trip to the post office? Not often for me - at least coming from Hamilton County. And while this is not my new post office either - I was in the area recently and needed to send out some invitations. The postal employee asked if I'd like special stamps, as well. Inquired about the type of invitation and then pointed us towards something appropriate. All of this without huffing or being rude. In fact - he was so pleasant that this simple trip to the post office stood out.

Quick delivery out of this PO! Friendly staff and convenient for anyone doing media mail! Love my…read morePost Office and staff!

I would guess very few Yelp Reviews are done on a post office and even more would be a 5 star…read morerating. I had such an experience at a particular post office in Alexandria KY. The Fred Factor was a book written about a mailman who gave excellent customer service. I met a "Fred" in Alexandria, KY. There is one guy working hard to meet a plethora of needs for each and every customer. Many older individuals like myself need a lot of attention and this gentleman never seems to get frustrated and yet keeps the line moving. This gentleman also has a way with people as to not make them feel stupid. I have written several books on customer service and can readily identify trained professionals. These individuals are quite common at Disney Southwest, and even Chickfilla. I might just expect such service at these locations, however to receive such service early in the morning when I was covered in paint at a post office located in a strip mall was highly unexpected. The gentleman circled the barcode at the bottom of the receipt as I had to look like the last person who might later scan and fill out a customer service survey. I have to admit I was a little surprised that our U. S. Post Office even cares what I think about their service. The questions were also very good. On this day it is safe to say there were positive surprises for both sides. Besides filling out their survey, I also have my Yelp Elite Badge! I can only hope that the post office follows up with this young man running the show in Alexandria KY as he has unlimited potential. I truly hope ge gets acknowledged by leadership.

They do NOT answer their phone when you try to call them with a problem. I often receive large…read morepackages in the large mail box in our kiosk. The locks OFTEN DO NOT open the mail box with the key provided. I've reported this before and nothing seems to have been done to fix the problem.

Service here was fast, friendly and efficient. Coming from DC and VA Beach, this neighborly post…read moreoffice has friendly patrons and postal clerks. The facility was clean and had a large area to the right of the entrance for post office boxes. Ample parking.

Good location and great staff. The clerks at the desk are always friendly and helpful. What also…read moreamazes me at how often the parking lor is half full but with no line at the counter. It is my local post office, so it is the most convenient for me location wise. Between that and the great service, I don't go to other locations.

super helpful staff, friendly, good problem solving. I agree with the other positive reviewsread more

Moving from Chicagoland where visiting post offices was an exercise in dehumanization, I absolutely…read moreLOVE this post office. There's a small staff that is probably overworked, but they never take it out on me. I'm greeted with a smile, they don't mind my nervous babbling, and they have always taken care of my business quickly and efficiently. I highly recommend this post office, and I encourage others to remember it's a tiny one and a little patience goes a long way.

This post office hires the nicest people. I have had so many negative experiences with workers who…read morearen't helpful or rude but the people here have changed my view of the post office. It's crazy so say but I actually don't mind going now because I know when I go here it will be a good experience. The workers here don't miss! They are all nice all the time. They brought back my faith in people just being nice to each other.

This would be considered my local Post Office but I've probably only been here a handful of times…read moreover the years..a little bit more recently. Almost every single time I have to come here it's frustrating. There's never more than one person handling customers. The line, whether it's only a couple people long or outside the front door, moves at a snails pace. I've literally waited in line here for over a half hour at times. It's just not acceptable..it gives you the same feeling like you're at the DMV half the time..and that's the worst. I've also noticed recently that the cost of postage to send things through USPS is just skyrocketing. Seriously..I've gotten cheaper quotes from UPS..even FedEx at times. I don't understand why their pricing is getting so ridiculous. I know that the postal service has been struggling a lot the past couple of years..but this is not the right route to get things back on track. It's literally just driving your potential customers to seek alternative options for their shipping needs. So yeah..like I just said..come here if for whatever reason you don't have any other choices..but seriously..there are a lot of cheaper and friendlier options out there that you'll probably be better off going with.

I have lived here for couple years now and have my own business that utilizes this office almost…read moreevery day. I have never had a bad experience. In fact the service here is always great, regardless of who is working. I'm so happy to have reliable resources for my business and can count on our local postal service.